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North Penn VW - Service Center

Colmar, PA

4.8
1,552 Reviews

1,552 Reviews of North Penn VW - Service Center

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September 26, 2023

They quickly performed factory service on my vehicle and even checked my alignment. Overall an excellent experience! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

Fast service, easy drop off and pick up. Nice, clean waiting area. All team was very helpful More

by AVP1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
September 24, 2023

It’s always a pleasure working with Jesse at North Penn VW. He is very helpful and answers any questions that I have. More

by SLGRANDINETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dephilipo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fitchett
September 22, 2023

I recommend North Penn. Professional staff, nice facility, and a business conducive environment. Matt did a great job assisting my family to purchase our son a new car. More

by LCDIAS7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ken Piccari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
September 21, 2023

Thank you - North Penn VW - always delivers fast and excellent service. Everyone is friendly and accommodating. More

by kmallitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

I have no issue with the collar VW dealership. They are helpful and professional. Although I have a pre-existing warranty and I purchased an extended warranty for my vehicle and ended up paying 60 More

by WILLIAMSBASEBALL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

On time reliable service. No request for extra service. Friendly people quiet waiting area As usual! More

by pmjmiller97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Six months into an issue and they keep asking thousands of dollars, but the issue was not resolved and I eventually gave up and went somewhere else More

by daramella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Trotter
September 15, 2023

Got me schedule for oil change quickly. Pleasant to deal with and honest about maintenance of my car. Not pushy with recommendations at all. More

by Sosipower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

super friendly, efficient dealership. i’ve left my other vw dealer who i’ve been with for over 19 years because they were rude and i felt like my business didn’t matter to them. i don’t More

by LISAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sara
Sep 15, 2023 -

North Penn VW responded

Lisa, It's very disappointing to hear the lack of appreciation your previous dealer provided you. That being said, we're very happy that you've selected North Penn Volkswagen to help you with your VW needs! We look forward to many years of keeping your VW in top running condition! Sincerely, Ken Benton Service Manager

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