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1,552 Reviews of North Penn VW - Service Center
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October 06, 2023
Extremely professional experience everytime. One of the best dealerships in the region and my first choice for work on my VW One of the best dealerships in the region and my first choice for work on my VW More
by pjjohnson500
Verified Customer
Helpful October 04, 2023
Dealer Rater: This matter was/is not with NorthPenn, rather with the VW part (a manufacturing issue) rusting in what had seemed to have been a premature amount of time. My Toyota had gone for 20 years rather with the VW part (a manufacturing issue) rusting in what had seemed to have been a premature amount of time. My Toyota had gone for 20 years and 250 000 miles, and had no such issue; the VW - THROUGH NO FAULT OF NORTH/PENN - had only gone 10 years. The NorthPenn Family is the only place I would take my vehicle(s) for service ! VW, if they are building cars for people who keep them longer than 100 000 miles, would need to address this in their manufacturing process. Control arms, which had failed, should be more durably manufactured. (in all fairness, the ENGINE, so far, is PERFECT) More
by NorthPennTreatsMeGreat
October 04, 2023
Excellent service and respectful of my time for appointments. Knowledgeable about the needs of my car and I’m not doing service items not needed during appointments. appointments. Knowledgeable about the needs of my car and I’m not doing service items not needed during appointments. More
by DCPEET
October 02, 2023
This dealership is great! Always takes care of my needs in the best possible way! Always takes care of my needs in the best possible way! More
by AVERY.ZALUT
September 30, 2023
I really appreciated the valet service with Steve! He was very prompt and competent . Sara also communicated very well to discuss my car’s needs. The work done on my car was excellent ! He was very prompt and competent . Sara also communicated very well to discuss my car’s needs. The work done on my car was excellent ! More
by JFIRDA
Employees Worked With
Sara
September 28, 2023
During the past two months, I have had my new car serviced a few times and each time the team was very helpful, friendly and professional. A loaner car was offered and accepted for one of the more lo serviced a few times and each time the team was very helpful, friendly and professional. A loaner car was offered and accepted for one of the more longer service appointments and accepted. The rental department staff was also very helpful and friendly. Thank you!! More
by Lori Winkworth
September 27, 2023
The staff is great to work with and is always clear about the price and time required for my car repairs the price and time required for my car repairs More
by BEINSLA
Employees Worked With
September 27, 2023
I advised that my tires make a lot of noise. I was told they could not replicate due to weather but they will rotate and balance. The tires are now louder than they were before. I was told they could not replicate due to weather but they will rotate and balance. The tires are now louder than they were before. More
by MARTINST
Employees Worked With
Erin Trotter
September 26, 2023
Great dealership and service center. Always called with updates on my car. Easy to get appointment Always called with updates on my car. Easy to get appointment More
by RICKNISH40
Employees Worked With
