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North Penn VW - Service Center

Name: North Penn VW - Service Center
Address: 165 Bethlehem Pike, Colmar, PA, 18915, US
Telephone: (267) 956-1145
Rating: 4.7

165 Bethlehem Pike, Colmar, Pennsylvania 18915 Directions

Service: (267) 956-1145

Parts: (267) 956-1150

Colmar, PA

4.7

1,630 Reviews

Call Service Center (215) 822-1361

4.7

1,630 Reviews

Write a review

This rating includes all service center reviews, with more weight given to recent reviews.

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1,630 Reviews of North Penn VW - Service Center

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February 01, 2024

SERVICE VISIT

I've been going to North Penn for nearly 40 yrs. I feel I can trust them for excellent service on all the VWs and Mazdas we've bought there. I feel I can trust them for excellent service on all the VWs and Mazdas we've bought there. More

by Beetle04

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Jesse McDonough

5.0

Other Employees : Jesse McDonough

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February 01, 2024

SERVICE VISIT

Very professional help me a great deal without any problem and I got done as soon as possible problem and I got done as soon as possible More

by Germaineb89

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Jesse McDonough

5.0

Other Employees : Jesse McDonough

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February 01, 2024

SERVICE VISIT

Quick and friendly The service center is quick and knowledgeable. They are friendly and helpful. We will go again! knowledgeable. They are friendly and helpful. We will go again! More

by MMCQ1234

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Jesse McDonough

5.0

Other Employees : Jesse McDonough

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January 30, 2024

SERVICE VISIT

I feel at peace knowing qualified mechanics would be working on my car especially regarding any impending problems I may need to fix. working on my car especially regarding any impending problems I may need to fix. More

by praiselanddavid

Verified Customer

Recommend Dealer

Yes

Employees Worked With

SARA

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January 30, 2024

SERVICE VISIT

The brake pedal squeaks upon pressing it while driving. I brought the car over twice to get it fixed. Both the times it was okay for 2 days and then started to squeak again. I brought the car over twice to get it fixed. Both the times it was okay for 2 days and then started to squeak again. More

by PULUGUR

Verified Customer

Recommend Dealer

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Jan 31, 2024 -

North Penn VW responded

Hello Ravi, Thank you for submitting feedback on your recent visit to our service department. At your last appointment we were able to verify the squeak from the brake pedal, lubricated all the pivot points, removed and greased all the moving components and had no further noise at the point. I'm sorry to hear that this noise has returned and we'd like to get this corrected for you. I will have a member of our service team reach out to you today to schedule an appointment at your convenience. Thank you again for letting us know that problem is unresolved and we look forward to working with you again soon. Sincerely, Ken Benton Service Manager

January 30, 2024

SERVICE VISIT

Always helpful employees. Bill is explained if I have any questions. Overall great experience! I am happy with the customer service Bill is explained if I have any questions. Overall great experience! I am happy with the customer service More

by Victoria

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Jesse McDonough

5.0

Other Employees : Jesse McDonough

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January 29, 2024

SERVICE VISIT

Amazing Amazing service advisors, sales teams, and employees! Best around! North Penn VW is the place to go! employees! Best around! North Penn VW is the place to go! More

by Justinfell555

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Sara

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January 29, 2024

SERVICE VISIT

I bought a new Atlas and it was having some technical issues. They replaced a module and fixed the issue issues. They replaced a module and fixed the issue More

by Jhearn

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Service

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Jan 29, 2024 -

Jhearn responded

The Service department were all Friendly and very understanding of my frustration with my Brand new car. They worked to resolve the issues

January 29, 2024

SERVICE VISIT

North Penn is informative, accommodating, and professional. North Penn Volkswagen always puts effort into making sure their customers are informed and taken care of to the best of their ability. professional. North Penn Volkswagen always puts effort into making sure their customers are informed and taken care of to the best of their ability. North Penn cares about what their customers think and that makes it a great place for sales and service. More

by FENDERTELE62

Recommend Dealer

Yes

Employees Worked With

Jesse McDonough

5.0

Other Employees : Jesse McDonough

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January 27, 2024

SERVICE VISIT

Always very helpful and professional. Jesse is my go to for great service. Awesome Service Jesse is my go to for great service. Awesome Service More

by matthewbache

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Jesse McDonough

5.0

Other Employees : Jesse McDonough

Report | Print

North Penn VW - Service Center

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1,630 Reviews of North Penn VW - Service Center

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