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North Penn VW - Service Center

Colmar, PA

4.7
1,632 Reviews

1,632 Reviews of North Penn VW - Service Center

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February 05, 2024

Work was done fine, but extra work that was done cost more than I was told More

by BILLMOOSMUSIC
Recommend Dealer
No
February 05, 2024

Friendly, courteous, and informative. This is silly. Please don't dictate how many words I need. More

by Daviswf3
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Benton
February 04, 2024

I don't have more than fourteen words to describe anything. My experience with the dealership was good up until this review kept texting me for more words than necessary to describe the experience. T More

by JFILICE8
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
February 03, 2024

Generally good , hovewer I belive rental charges should have been waived. 4 is well deserved mark More

by Vladimir
Recommend Dealer
Yes
February 03, 2024

Pleasant. My appointment was to wait at the dealer for inspection and 50 thousand mile service. Was finished in the time promised. Zero complaints More

by whtroofing
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
February 02, 2024

Very communicative. Knowledgeable. And respectful My service associate was informative and timely based on me staying for the car. More

by DUSTMAC237
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
February 02, 2024

VW North Penn service always does good work. Was a little nervous about entertaining my kids while I waited for my car, but finding the kids' play nook was a wonderful surprise. Thank you for th More

by ABBYCROTINGER
Recommend Dealer
Yes
Employees Worked With
Erin and Jesse
February 02, 2024

They were very professional. I had a problem with a tire that had a nail in it. It was covered under my tire warranty and was replaced. I also had my 50,000 mile service complete More

by ftdillon
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
Feb 02, 2024 -

ftdillon responded

Jesse did a great job keeping me informed of the status.

February 02, 2024

North Penn VW has been servicing my Jetta for as long as I had this car; their service has always met my expectation. I will continue to have them service my car. More

by EPBLOUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Jesse is genuinely interested in helping with my car each time we bring it in with a problem. He is thorough and patient. I appreciate this! More

by AOGIONY
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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