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1,550 Reviews of North Penn VW - Service Center
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November 10, 2023
I had an excellent experience at North Penn VW. The staff were friendly and helpful. I appreciated the video from the technician explaining what needed to be worked on. The staff were friendly and helpful. I appreciated the video from the technician explaining what needed to be worked on. More
by kjbasara2014
Verified CustomerEmployees Worked With
Helpful November 03, 2023
Everyone has always been very helpful and professional. They take care of every issue and make sure the customer is happy They take care of every issue and make sure the customer is happy More
by DONNARAD
November 02, 2023
They scratched my windshield and wound t own responsibility for it and said they can’t do anything to help me with it. Even though I had before pictures. They try and get out of their mistakes responsibility for it and said they can’t do anything to help me with it. Even though I had before pictures. They try and get out of their mistakes More
by Dom
Employees Worked With
November 01, 2023
Friendly. Quick Job is done correctly the first time Easy to make an appointment Clean facility Extremely clean bathroom Quick Job is done correctly the first time Easy to make an appointment Clean facility Extremely clean bathroom More
by Paul
Employees Worked With
October 31, 2023
Knowledgeable and understanding. Easy to work with and not pushy with services or maintenance schedules. Easy to work with and not pushy with services or maintenance schedules. More
by surbowicz
Employees Worked With
October 30, 2023
Great service. Kept informed. Prioritized recommended work. Would recommend north Penn to all of my friends. Have been confidentially dealing with this dealershi Kept informed. Prioritized recommended work. Would recommend north Penn to all of my friends. Have been confidentially dealing with this dealership since 2000. More
by BOBMCDUGALL
October 26, 2023
Always friendly, knowledgeable service with great communications from start to finish. I had an appointment for front brakes. My car was ready in one hour! Can’t get any better than that! communications from start to finish. I had an appointment for front brakes. My car was ready in one hour! Can’t get any better than that! More
by LSCOTTG
Employees Worked With
October 24, 2023
Always great! No thanks This is extremely annoying to ask me to use a certain number of words to describe my experience No thanks This is extremely annoying to ask me to use a certain number of words to describe my experience More
by TROYCOOK
October 20, 2023
The good: The staff are super nice and knowledgeable. Always try to help. Never had any issue with them. Bad: I was in Oct 12th and was supposed to have someone get back to me about an issue & they Always try to help. Never had any issue with them. Bad: I was in Oct 12th and was supposed to have someone get back to me about an issue & they didn’t. Now, they could be waiting on the 3rd party insurance to reply to them but a follow up stating we have zero updates so I know I am not fallen to the side helps. More
by mkauffman0
October 19, 2023
Dealer experience is great from scheduling to pick up is top notch. Erin Trotter is the perfect service advisor. top notch. Erin Trotter is the perfect service advisor. More
by Wozhawk
Employees Worked With
