1,718 Reviews of North Penn VW - Service Center
Great Service! Ask for Ken Benton! My 2008 VW 2.0T Eos with 128,000 miles on it is in great shape only because of North Penn VW. Ken Benton is awesome! I think the same technician work My 2008 VW 2.0T Eos with 128,000 miles on it is in great shape only because of North Penn VW. Ken Benton is awesome! I think the same technician works on my car every time. I've only met him once, but he is great as well. Dealership prices, but you know you are getting OEM parts and the work is done properly. More
quick, efficient oil & filter change service I have bee using North Penn for 19 years. They always do things right. My 2007 Jetta Turbo purchased here now has 114,567 miles. I have bee using North Penn for 19 years. They always do things right. My 2007 Jetta Turbo purchased here now has 114,567 miles. More
First Service I recently took my new Atlas in for its initial service. There were some recall issues that were taken care of but more importantly, I had an oil chan I recently took my new Atlas in for its initial service. There were some recall issues that were taken care of but more importantly, I had an oil change done by an outside shop (Valvoline) that believe it or not, did not go well. The o-ring around the filter was crimped and subsequently began leaking oil to the extent the oil light was illuminated. I stopped, had it fixed and sent my car to North Penn VW for the once over and to see if I needed the oil changed again. I was sent a full video analysis by the tech, basically telling me everything looked good and they did not see the need for another oil change. Talk about professionalism! Happy to write this review> More
All Around Amazing From the service to the people working there, all absolutely amazing!! Always have a positive experience when bringing my vehicle here! I will be reco From the service to the people working there, all absolutely amazing!! Always have a positive experience when bringing my vehicle here! I will be recommending this dealership to anyone with a Volkswagen! More
Good Experience Took my Beetle in for a software upgrade. Process was quick and and pleasant. Waited in the customer lounge which was very bright and clean . The free Took my Beetle in for a software upgrade. Process was quick and and pleasant. Waited in the customer lounge which was very bright and clean . The free coffee was good too. More
Battery problem Without an appointment, I just walked in needing a new car battery. They took me right in, diagnosed, replaced and sent me on my way in 40 minutes. Al Without an appointment, I just walked in needing a new car battery. They took me right in, diagnosed, replaced and sent me on my way in 40 minutes. All under warranty! More
Always a good experience Great Service and Erin Trotter is always friendly and keep me posted all time through my visit. The waiting area is the best and the entire experience Great Service and Erin Trotter is always friendly and keep me posted all time through my visit. The waiting area is the best and the entire experience is great. More
Service Knowledgeable and polite each time I have my car serviced. Worked with sales this time and had the same good experience. This is why I continue to hav Knowledgeable and polite each time I have my car serviced. Worked with sales this time and had the same good experience. This is why I continue to have my car serviced here. More
Northpenn VW Service I have always had a great experience at Northpenn. I would really like to give a shout out to Ken in service. I was in and out of service in less time I have always had a great experience at Northpenn. I would really like to give a shout out to Ken in service. I was in and out of service in less time than I thought. Thanks Again More
Service Have been having by car service here for over 12 years. Friendly and helpful in meeting my needs. Good waiting area. Clean restroom. Enjo Have been having by car service here for over 12 years. Friendly and helpful in meeting my needs. Good waiting area. Clean restroom. Enjoy the coffee. More