North Penn VW - Service Center

Great Sales team and Service team Tim made me feel very comfortable when purchasing my VW and Shannon has been a great help when coming in to service my vehicle. Great dealership all a Tim made me feel very comfortable when purchasing my VW and Shannon has been a great help when coming in to service my vehicle. Great dealership all around! More

Wheels I had an issue with my service on wheels and they could not fix my wheels but still charged for service without showing me the video clips. Complaine I had an issue with my service on wheels and they could not fix my wheels but still charged for service without showing me the video clips. Complained by calling the corporate office and they were not helpful also. More

Fav VW dealer Been a North Penn customer for years. Always feel welcome. Tim in sales is helpful and fun. Service is prompt and detail oriented. Thanks You! Been a North Penn customer for years. Always feel welcome. Tim in sales is helpful and fun. Service is prompt and detail oriented. Thanks You! More

they are HONEST, and want long-term relationships , not just a "short-term" sale / because of their honesty, enough people bring their automotive needs to them, so they do not have to "look for issues , not just a "short-term" sale / because of their honesty, enough people bring their automotive needs to them, so they do not have to "look for issues," as other dealers, to "fix" - they have enough honestly generated business / as well as HONEST - did I mention, "HONEST" - their service team is most competent / having been an automotive enthusiast I have known more than most service writers - NOT the ones at NorthPenn . . . they are great! More

Express oil change. I was a little disappointed in the time it took for my Express oil change, 2+ hours. I was told 1 hour. My car sat outside the window for 20 minutes w I was a little disappointed in the time it took for my Express oil change, 2+ hours. I was told 1 hour. My car sat outside the window for 20 minutes when I finally went to the desk and found my car was ready and the paperwork was sitting there. More

my car's problems were diagnosed and the work was done. I had the Express Service to check for bubbles which may have formed on the inner side of the tire because I hit a pothole last week. None was found, I had the Express Service to check for bubbles which may have formed on the inner side of the tire because I hit a pothole last week. None was found, but three tire rimes needed to be straightened. This was done. More

Overall great staff and servie Have been going to North Penn VW for 10 years, never had a bad experience. They always fit me in even when I had a non apt visit. Have been going to North Penn VW for 10 years, never had a bad experience. They always fit me in even when I had a non apt visit. More

Fixing KESSEY Issues and Inspection Very friendly, very well at keeping you updated on your vehicle, and most of all they do a quick but thorough job. Most importantly they are willing t Very friendly, very well at keeping you updated on your vehicle, and most of all they do a quick but thorough job. Most importantly they are willing to accomadate to the best of their abilities. A good honest dealership, which can be hard to find these days. More

A very fne 20K regular service appointment, e.g. oil change, Staff was helpful, descriptive and professional. prompt and courteous staff; experience overall quite positive. Waiting area comfortable and free cof Staff was helpful, descriptive and professional. prompt and courteous staff; experience overall quite positive. Waiting area comfortable and free coffee service. Good communications and reminders about service appointment. Friendly staff. More

Friendly timely professional service. Walked in without an appointment. Service lady fit me in right away. Greg Holland was very helpful in showing me the new Tiguan while I waited. Walked in without an appointment. Service lady fit me in right away. Greg Holland was very helpful in showing me the new Tiguan while I waited. More