North Penn VW - Service Center

Sensor realignment Performed in a timely manner. Apoinment was made as quick as possible after windshield was replaced. They also coordinated service to include a couple Performed in a timely manner. Apoinment was made as quick as possible after windshield was replaced. They also coordinated service to include a couple other items relating to the windshield replacement. More

Good work, but difficult to schedule NP VW always does quality work at a reasonable price, but getting an appointment for an inspection ( and oil and filter change) required me to have my NP VW always does quality work at a reasonable price, but getting an appointment for an inspection ( and oil and filter change) required me to have my salesman intercede. More

Fast and Convenient My service was completed under the estimated time. The waiting area was clean and accommodating. Everyone was friendly an all around convenient and p My service was completed under the estimated time. The waiting area was clean and accommodating. Everyone was friendly an all around convenient and pleasant experience at NorthPenn VW service department. More

Excellent The staff, service & vehicle is terrific... We have always had a great experience dealing with North Penn VW... A wonderful experience in every way. The staff, service & vehicle is terrific... We have always had a great experience dealing with North Penn VW... A wonderful experience in every way... We express too others how good a place to do business... More

OK service always additional cost The service is OK; they are friendly. Of note, there is always additional work required, and it's hard to decide if it indeed needed. Radiator/cooler The service is OK; they are friendly. Of note, there is always additional work required, and it's hard to decide if it indeed needed. Radiator/cooler flush because the liquid is dark (was actually pink). One tire pressure was not working - advice change all with the updated version for more than $500. I single one cost $30 online. Prices for the part are on average 2-3 times what the cost online. More

Great experience Came in for annual inspection/service on our Tiguan. The service is always excellent. The staff is always friendly and informative. I like that we rec Came in for annual inspection/service on our Tiguan. The service is always excellent. The staff is always friendly and informative. I like that we received the video review & tour of the work completed. Great people to work with! More

Satisfied Good experience and timely. Really....25 words or more . Why? Now this drives me crazy. If you want these done by me....please allow me to decid Good experience and timely. Really....25 words or more . Why? Now this drives me crazy. If you want these done by me....please allow me to decide the length of what I am willing to do and say. The alternative choice for you as a company..... let the customer decide or not ....take a chance I just might pass on the survey altogether . I might rethink my corporate policy. if I were you More

efficient Service area personnel polite and efficient, informed of recall maintenance due and were able to add to oil change which was my reason for service. Service area personnel polite and efficient, informed of recall maintenance due and were able to add to oil change which was my reason for service. More

It was ok. I took my car in for an oil change, which took quite some tine to get an appointment; over 3 weeks. As long as the car was there, they did the 40,000 I took my car in for an oil change, which took quite some tine to get an appointment; over 3 weeks. As long as the car was there, they did the 40,000 mile check. I needed 3 tires, chi-ching. I just outright the car, a few months ago. Not sure why these things weren't taken care of then. I asked about the windshield that had a scratch , a very large one, and Derek's response more or less blew it off. That wasn't necessary. I also asked about some spots that has some paint issues, but that was overlooked until I got to the dealership and mentioned it. Once again, Tim Notiarani helped me out. He addressed every issue that hadn't been addressed while my car was in service. More

Excellent service at North Penn VW (165 Bethlehem Pike) Excellent service. Was reminded by e-mail of my appointment. Work was carried out very quickly and to a very high standard The staff made me feel a Excellent service. Was reminded by e-mail of my appointment. Work was carried out very quickly and to a very high standard The staff made me feel a valued customer More