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North Penn VW - Service Center

Colmar, PA

4.7
1,693 Reviews

1,693 Reviews of North Penn VW - Service Center

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November 12, 2018

20k service, in and out fast. As always North Penn Vw did an excellent job. Efficient, friendly and job well done. It's nice to see familiar faces and feel like a valued customer. More

by chrishunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin in service
November 10, 2018

Thanks Erin fit my car in upon learning that my brakes were involved and got me a gratis rental car when the part needed to be ordered More

by LTOTTEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
November 09, 2018

Very helpful and polite. They are very helpful in explaining what was wrong with my car, worked with my schedule and provided a rental car. They are polite and returned my cal More

by JCALLEM2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Wilkie
November 08, 2018

very good staff Very kind staff . Well Done!!!! Tracy was a hoot.. Very funny and smart about blinker fluids replacement. I enjoyed the video on my car too. I will re More

by HAILEBRAD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Wilkie
November 08, 2018

Great Customer Service I brought my car to this dealership for a recall issue. Everyone I dealt with - from the phone, to face to face interaction and the driver who shuttle More

by JANETKROP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike the driver and the cashier, Tracy Wilkie
November 08, 2018

WATER LEAK As always, North Penn was awesome! They were able to get my car in before they originally stated, and fixed my sunroof drain leak and was able to ge More

by LINDAMKARP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
November 08, 2018

recall on jetta It was my first time of taking my Jetta to the dealer. They were very personable and pleasant. They left me know what was going on with the prog More

by LINDAGEHMAN2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon, Tracy Wilkie
November 07, 2018

Alway friendly and helpful. Have been having service here for 12 years Alway have made me feel comfortable. Waiting room clean. Like the free car wash & coffee. Will re More

by vwilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
November 06, 2018

GLI - significant engine work required The service team (Ken) very clearly explained the vehicle status and what would be required to fix it. As this was a challenging situation, the commu More

by JPROMANO9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
November 06, 2018

Honest, helpful North Penn service has always been helpful. Things go wrong with cars, it's bound to happen and it's frustrating and expensive. North Penn has worked More

by mstudent420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
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