North Penn VW - Service Center

Best Experience 2017 Golf in for routine service plus one minor issue, which was readily solved. Service advisors are friendly and listen and communicate well. Video 2017 Golf in for routine service plus one minor issue, which was readily solved. Service advisors are friendly and listen and communicate well. Video cam of vehicle work by the technician is a good technique for customer understanding. I come to this dealer because they are so much better than the dealer where I purchased the car. More

Honest Technical Excellence Once again, I have had a great experience at North Penn VW. I brought in my 2018 Tiguan for its 10k mile service and a PA inspection along with a coup Once again, I have had a great experience at North Penn VW. I brought in my 2018 Tiguan for its 10k mile service and a PA inspection along with a couple of recalls. They did exactly what was asked, quickly, and came in under the estimate. They continue to build my trust. When they tell me I do need to have some work done I will think back to all the times they said my car was fine and accept their recommendation without question. More

On time and thorough Provided complete electrical check before replacing battery. Checked tires and overall vehicle equipment. Cleaned inside of vehicle. Updated battery w Provided complete electrical check before replacing battery. Checked tires and overall vehicle equipment. Cleaned inside of vehicle. Updated battery warranty information and expiration of road service agreement. More

Trust I trust the staff at North Penn, They are professional and efficient. The are clear and straightforward in what they say, so there is no doubt of it I trust the staff at North Penn, They are professional and efficient. The are clear and straightforward in what they say, so there is no doubt of its truthfulness. The building is also clean and uncluttered. More

5 Stars I give a five star review for the customer service and work on the car. It’s a great team including the person who answers your call, the courtesy dri I give a five star review for the customer service and work on the car. It’s a great team including the person who answers your call, the courtesy driver, mechanic and customer service representatives. More

Always great service Never had a bad experience here, always treated promptly, fairly and honestly. Will keep coming as long as I own a VW! Keep up the good work, thanks. Never had a bad experience here, always treated promptly, fairly and honestly. Will keep coming as long as I own a VW! Keep up the good work, thanks. More

Excellent North Penn VW always does an outstanding job in every way no matter what the situation... Sales, Service, Employees simply the best of the best... North Penn VW always does an outstanding job in every way no matter what the situation... Sales, Service, Employees simply the best of the best... More

excellent service North Penn VW provided excellent service even though I didn't have an appointment. They diagnosed the needs quickly and made the repairs to my Jetta. North Penn VW provided excellent service even though I didn't have an appointment. They diagnosed the needs quickly and made the repairs to my Jetta. More

DEAD BATTERY My car had to be towed to North Penn. I received a text early Monday morning and within an hour, I knew what was wrong. Ken Benton took care of m My car had to be towed to North Penn. I received a text early Monday morning and within an hour, I knew what was wrong. Ken Benton took care of my dead battery and quickly I might add! Thanks, again! More

Great Deaker Family owned business that is clean and well organized. Service is great and personnel are friendly. Been going there for years and know most by name. Family owned business that is clean and well organized. Service is great and personnel are friendly. Been going there for years and know most by name. Prices are reasonable. More