North Penn VW - Service Center

Express oil change. I was a little disappointed in the time it took for my Express oil change, 2+ hours. I was told 1 hour. My car sat outside the window for 20 minutes w I was a little disappointed in the time it took for my Express oil change, 2+ hours. I was told 1 hour. My car sat outside the window for 20 minutes when I finally went to the desk and found my car was ready and the paperwork was sitting there. More

my car's problems were diagnosed and the work was done. I had the Express Service to check for bubbles which may have formed on the inner side of the tire because I hit a pothole last week. None was found, I had the Express Service to check for bubbles which may have formed on the inner side of the tire because I hit a pothole last week. None was found, but three tire rimes needed to be straightened. This was done. More

Overall great staff and servie Have been going to North Penn VW for 10 years, never had a bad experience. They always fit me in even when I had a non apt visit. Have been going to North Penn VW for 10 years, never had a bad experience. They always fit me in even when I had a non apt visit. More

Fixing KESSEY Issues and Inspection Very friendly, very well at keeping you updated on your vehicle, and most of all they do a quick but thorough job. Most importantly they are willing t Very friendly, very well at keeping you updated on your vehicle, and most of all they do a quick but thorough job. Most importantly they are willing to accomadate to the best of their abilities. A good honest dealership, which can be hard to find these days. More

A very fne 20K regular service appointment, e.g. oil change, Staff was helpful, descriptive and professional. prompt and courteous staff; experience overall quite positive. Waiting area comfortable and free cof Staff was helpful, descriptive and professional. prompt and courteous staff; experience overall quite positive. Waiting area comfortable and free coffee service. Good communications and reminders about service appointment. Friendly staff. More

Friendly timely professional service. Walked in without an appointment. Service lady fit me in right away. Greg Holland was very helpful in showing me the new Tiguan while I waited. Walked in without an appointment. Service lady fit me in right away. Greg Holland was very helpful in showing me the new Tiguan while I waited. More

Thorough & Fair! I’m relatively new to the area @ when my 2013 Passat developed new problems, I had it towed to North Penn for proximity. Lucky for me, they have a gre I’m relatively new to the area @ when my 2013 Passat developed new problems, I had it towed to North Penn for proximity. Lucky for me, they have a great service team and I’m happy to recommend them for Montgomery Country. If you’re in The Main Line area, Ardmore VW is terrific. Consistent good service and they listen to you too. More

Best dealer I really love to take my cars to this dealer because the service is awesome and they repair your car pretty well. My team there are: Ken in service de I really love to take my cars to this dealer because the service is awesome and they repair your car pretty well. My team there are: Ken in service department, he gives good advice and great service and Alan fix my car pretty wel all time. and seller department is good too. More

CPO Issues I bought a 2014 Jetta TDI which shook on the highway on the drive home after buying it. Service at first would not give an appt. for 2 weeks but after I bought a 2014 Jetta TDI which shook on the highway on the drive home after buying it. Service at first would not give an appt. for 2 weeks but after enough arguing have one for a few days later. All in all quality service, moreso disappointing they would sell a CPO car that was not in like new condition More

The best customer service around the North Penn area I bought my car in 2014 and I bring it back for servicing at North Penn Imports. Their customer service reps are the best especially Erin. She is very I bought my car in 2014 and I bring it back for servicing at North Penn Imports. Their customer service reps are the best especially Erin. She is very knowledgeable & friendly. She helps answering questions on the phone & in person. I don’t mind waiting for my car because they always keep me updated on what’s going on with my car. I recommend North Penn Imports to any one I know that is searching for a car. They are the best. More