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North Penn VW - Service Center

Colmar, PA

4.7
1,697 Reviews

1,697 Reviews of North Penn VW - Service Center

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August 08, 2019

North Penn Service Review. Staff was helpful, knowledgeable, and friendly. Service was completed on time. I was able to have a loaner car for the time needed to complete the s More

by Patty70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
August 08, 2019

Prompt expert service! I was able to schedule my state inspection for the day I had requested. Alan & Ken were both very professional & my experience with North Penn VW was More

by RHARTMAN1186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Mann & Ken Benton
August 08, 2019

Fast and easy Went there for multiple things and everything was performed in a timely manner. Will be back for all my servicing on the vw golf r More

by SARAN.ANAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
August 03, 2019

Back trunk spring replacement Service provided was completely very quickly. Clerks were polite answering all questions. The waiting area was pleasant. A courtesy car wash was pr More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2019

30000 mile Service The dealership was very helpful and I was in and out very quickly. They reviewed everything thing with me and made sure to keep informed during the en More

by ftdillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dephilipo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2019

My brakes are good to go I had to replace my front brakes that was suggested to do by the service technician. After my car brakes service my car no longer have vibration in th More

by DJUNA.WITHERSPOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dephilipo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Campacci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shaffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Burton , Derek Fitchett, Jeff Applegate, Matthew Treichel, Jason Hartman
July 17, 2019

You guys were great! Your staff was great from intake to delivery of our vehicle. We had a few bad experiences at another dealership and you folks were so much better tha More

by TONYD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2019

VW 10,000 Mile Checkup Overall a great experience. Everyone's friendly, professional, and they follow through on what they say. They really make it easy to do business there More

by VWFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dephilipo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken, Jason Hartman
July 12, 2019

Excellent care by your adviser, Ken Great customer service and friendly staff. Very helpful in explaining the services performed and necessary repairs. Clean showroom and waiting area, t More

by dvcnpvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
July 11, 2019

Service was done on my tire in a timely manner I brought my car in because my tire was losing air; the problem was fixed within an hour and I was completed satisfied with the service. More

by EPBLOUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the employee's name
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