1,697 Reviews of North Penn VW - Service Center
Best dealer service experience I was able to get an appointment right away, got regular updates on status and warranty repairs performed promptly. Best service experience i’ve ever I was able to get an appointment right away, got regular updates on status and warranty repairs performed promptly. Best service experience i’ve ever had. More
Inspection & emissions Took my car @ the scheduled 3pm appointment time. Was told it would be approximately an hour - and it was just that! Counter staff very polite. Took my car @ the scheduled 3pm appointment time. Was told it would be approximately an hour - and it was just that! Counter staff very polite. More
Excellent Service at North Penn Imports (NPI) Had a relaxing & great experience at NPI having the battery replaced on my Volkswagen Jetta yesterday. It was a very quick/smooth operation due to the Had a relaxing & great experience at NPI having the battery replaced on my Volkswagen Jetta yesterday. It was a very quick/smooth operation due to the flexibility & friendliness of my service advisor Ken Benton so hats off to him. Thanks much NPI! More
Awesome service Yet another awesome service visit with no issues whatsoever. Keep you up to date on what is going on and always friendly. Love my Jetta Yet another awesome service visit with no issues whatsoever. Keep you up to date on what is going on and always friendly. Love my Jetta More
Service Excellent prompt service. Very personalized experience. Very accommodating. Loved video of my car with narration from the mechanic. Will definitely be Excellent prompt service. Very personalized experience. Very accommodating. Loved video of my car with narration from the mechanic. Will definitely be using them as my preferred service location More
Quick and easy I went to get my tire pressure alert sign checked without an appointment and got it fixed quick and easy. The staff briefed me timely with easy explan I went to get my tire pressure alert sign checked without an appointment and got it fixed quick and easy. The staff briefed me timely with easy explanation. More
Great Experience It is Always a pleasure working with the service team. Friendly staff and the service techs are quick and thorough in the job they do. It is Always a pleasure working with the service team. Friendly staff and the service techs are quick and thorough in the job they do. More
Inspection Best dealership around! I refer all my friends here. My car practically drives itself. It's has efficient and easy to drive. I've been on several ro Best dealership around! I refer all my friends here. My car practically drives itself. It's has efficient and easy to drive. I've been on several road trips in the past year and put 10,000 on it. More
Service: oil change and tire rotation Ken Benton was a pleasure to work with! He is always smiling and makes sure that we are always happy with our experience. We always bring our cars to Ken Benton was a pleasure to work with! He is always smiling and makes sure that we are always happy with our experience. We always bring our cars to him for these reasons. More
Great Experience I took my car in for 30K mile servicing and inspection. I was quoted an estimate of costs and time for completion. It was very exciting to be called w I took my car in for 30K mile servicing and inspection. I was quoted an estimate of costs and time for completion. It was very exciting to be called way before the estimated finish time. More