1,720 Reviews of North Penn VW - Service Center
North Penn VW has always provided quality service and recommendations for the last 20+ years I have used them. We have had a total of 4 different cars serviced by North Penn VW. Flexible drop-off and p recommendations for the last 20+ years I have used them. We have had a total of 4 different cars serviced by North Penn VW. Flexible drop-off and pick up options. The shuttle service has been very useful when needed and the waiting area is nice if that is your preferred option as well. More
Use this dealership for sales and service. Always a seamless and easy process. No surprises and clear communication. Always a seamless and easy process. No surprises and clear communication. More
Have had 3 Volkswagens that I have had serviced here. The issue that I had for this visit that I had one tire that was slowly leaking air. I was very pressed for time but had a road trip coming up. Enter The issue that I had for this visit that I had one tire that was slowly leaking air. I was very pressed for time but had a road trip coming up. Entering the service department the service representative recognized me. I have not been there for seven years! She got me checked in asked if I was familiar with the waiting room. I sat down and an hour later the probes was found, fixed, paperwork completed and signed and I was on my way down the road. The only way they could have improved my experience is if they could have done it as I was driving there. Who knows maybe next time… More
They always treat me like a valued customer, and never like I’m taken for granted. like I’m taken for granted. More
Knowledgeable, prompt, professional and pleasant. Has the owners best intetest in mind and always steers in the right direction. Has the owners best intetest in mind and always steers in the right direction. More
Very pleasant I like when they video and inform you in what’s going on and not pressuring you on doing work on your car understand when you can reschedule to finish up the work on your car when it’s possi what’s going on and not pressuring you on doing work on your car understand when you can reschedule to finish up the work on your car when it’s possible More
On time, timely, professional. Once a year state inspection. Enough already with the needless word limit. Once a year state inspection. Enough already with the needless word limit. More
Though I was told Penn would have a competitive price they did not. Originally gave me a much lower price on the phone. they did not. Originally gave me a much lower price on the phone. More
I was pleasantly surprised at how fast I was in and out. James and other staff were polite and very helpful. James and other staff were polite and very helpful. More