North Penn VW

Used car purchase with North Penn VW In May 2014, I purchased a used VW Passat from North Penn VW. I worked with Greg Holland, who was very professional and helpful. I bought the car with In May 2014, I purchased a used VW Passat from North Penn VW. I worked with Greg Holland, who was very professional and helpful. I bought the car with no warranty from the dealer, since the service records showed that it had been treated very well. I ran into some trouble soon after the purchase, and after some phone calls and emails, took the vehicle back in for service. The trouble turned out to be very significant. Even though I had purchased the car with no warranty, North Penn VW paid for a significant portion of the cost and did great work on the vehicle. They were unaware of the issues the car had and made it right when they found out. Derek Fitchett was very helpful and apologetic after learning about the situation. Finally, their service comes with a free car wash, and their detailer does a fantastic job. Bill Sansom is a great guy to work with in the service department. He is very friendly and knowledgeable. More

North Penn Imports - Excellent Place to Shop I just purchased my 4th car from NP Imports. The staff is great - patient, knowledgeable and no pressure. I would recommend them anytime! I will de I just purchased my 4th car from NP Imports. The staff is great - patient, knowledgeable and no pressure. I would recommend them anytime! I will definitely by my next car from them. Bill was really nice. Enjoyed talking about our dogs with him! More

Sales Experience at North Penn Volkswagen Going to visit the dealership I was interested in looking at a used VW Jetta. The experience here was great. My salesman gave us multiple options and Going to visit the dealership I was interested in looking at a used VW Jetta. The experience here was great. My salesman gave us multiple options and wanted us to be comfortable with our purchase. We left with a 2012 Jetta GLI. I absolutely love it and would recommend this dealer to anyone interested in buying a Volkswagen! More

The Best of the Best! From the first moment i walked into the service department the person couldn't have been more obliging he was very courteous, caring individual and we From the first moment i walked into the service department the person couldn't have been more obliging he was very courteous, caring individual and went out of his way to make you feel like you were the most special person around which is very rare in this date and time. I've always thought that VW's had the best of everything and that's the quality that you get with owning and buying a VW which is why I bought the vehicle I did.. My hats are off to all of the people at North Penn VW from the salesmen who sold me my Passat SEL (Joe DePhillipo) to the service department (Bill Sansom) they are the best so they don't have to worry about the rest!!! Thank you so much to you both for making me feel so special! Yvonne Finnegan More

Friendly, knowledgable, got everything done on schedule. very easy buying experience. Answered all of our questions and let us try any vehicle we wanted to. Got us the option we wanted for no additional cha very easy buying experience. Answered all of our questions and let us try any vehicle we wanted to. Got us the option we wanted for no additional charge . More

Very Happy with my new car. Bill Kurz was very helpful and friendly. He answered all of my questions. Told me to call if I had any questions or any problems. I feel very good about my dealings with this and friendly. He answered all of my questions. Told me to call if I had any questions or any problems. I feel very good about my dealings with this company. And would recommend them highly. Also the credit guy was great. Made me very comfortable with leasing. Will use Bill again with any future car buying. More

This dealership is awesome! The people we dealt with (Derek, Tim, and Jeff) were all great. They were all very friendly and at no point were we pressured in making a decision with the purchase of our n (Derek, Tim, and Jeff) were all great. They were all very friendly and at no point were we pressured in making a decision with the purchase of our new, slightly used, Jetta. The whole process was very smooth and to top it all off, we got a great deal. Thank you very much guys and remember to keep an eye out for my future TDI Sportwagen! Sincerely, Omar and Hamdy More

Good experience ! Very helpful in a difficult situation . Very willing to bend over backwards to make things go smooth ! Thank you would go back again ! Very willing to bend over backwards to make things go smooth ! Thank you would go back again ! More

My experience at North Penn Volkswagen was made more pleasant with the attentiveness of the sales representative, John Balassis. He made me feel comfortable, not pressured and he earned my business with pleasant with the attentiveness of the sales representative, John Balassis. He made me feel comfortable, not pressured and he earned my business with honest and fair negotiations. If you are looking to be part of a family and avoid the shark tank environment, I recommend this dealership. I left completely satisfied with my purchase and have already recommended them to my friends. Love my car! More

2012 VW GTI: PA inspection and engine light indication of an air intake manifold problem. Vehicle mileage 76,000+. NorthPenn VW continues to prove that they are THE top dealer in the area, if not the countr an air intake manifold problem. Vehicle mileage 76,000+. NorthPenn VW continues to prove that they are THE top dealer in the area, if not the country! Ken Benton and Jorge Campacci are the teams TOP PERFORMERS (and James Wilkie) like the star players on a national football team. They understand my financial limits and work with me to solve my service issues to keep my GTI on the road. They go above and beyond to make sure I know that VW is like no other car manufacturer. I can't express enough how much they treat meet like a valued customer and find ways to help me to keep my costs to a minimum. The knowledge that they and every person I've met at NorthPenn tells me that they not only love their jobs but strive to be among the best. They take great pride in their dealership and their work. Ken Benton always explains what they service on the car and what steps I should take to keep maintenance up and to keep costs down. I was totally stressed out about my up coming PA inspection because of the high mileage I drive a year, Ken took the initiative to make sure everything got done that was needed and kept costs to a bare minimum. I can't express my gratitude and appreciation to Ken Benton, Jorge Campacci and James Wilkie enough! You guys keep my car on the road to help me make a living. I hope that you guys are rewarded by many more loyal customers. If your looking for a top-notch knowledgeable dealership with star players and a great service team, there's only one place I've found and will continue to go....North Penn VW in Colmar PA. Thank you Ken, Jorge and James. You guys prove that there are people who still believe in helping people and providing the best service in the country! More