North Penn VW

Friendly for sales & service. I purchased a volkswagen toureg . They were fair with pricing and trade value and best of all did what was promised. Great experience and I have purc I purchased a volkswagen toureg . They were fair with pricing and trade value and best of all did what was promised. Great experience and I have purchased from this dealer 3 times now. More

Amazing These guys are great! Very pleasant experience. Very friendly, honest, and helpful. They sold me a great car. I would gladly recommend this dealership These guys are great! Very pleasant experience. Very friendly, honest, and helpful. They sold me a great car. I would gladly recommend this dealership to anyone looking to buy a Volkswagen. These guys are the people to see. Thank you for everything that you've done! -Alex More

Customer Service Beyond Compare! I read that the key to great customer service is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferab I read that the key to great customer service is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected ways! That's just the level of service I received from Greg and Derek, twice. Jeff and Jason also helped to make my experience a memorable one! "Customer service represents the heart of a brand in the heart of its customers." I'll be back for my third Passat. Thanks guys! More

This dealership makes car buying easy For some reason My wife and I always look at cars in the coldest of weather and lots of ice. This is our 3rd car we purchased from NPVW. Each time For some reason My wife and I always look at cars in the coldest of weather and lots of ice. This is our 3rd car we purchased from NPVW. Each time was very pleasant. Our salesperson was Greg Holland. (the same one for the other 2 cars as well) Greg always responds in a timely manner. He was also very patient the last time when it was 15 degrees and we were looking at 4 different cars outside. We had an issue about a year ago and Greg even got us a loaner car when the rental dept was out of cars. Thanks to Greg, Jeff, Jason and John for working very hard to get our deal done. They all went above and beyond in helping us. It also says a lot for a dealership that has very little turnover in sales staff. This helps the customer due to the fact that they know what they are talking about and can answer your questions then and there More

Continued Excellent Service This VW Touareg R-Line was our 5th VW purchased from North Penn Imports . The employees always go out of their way to make you feel welcome and comfo This VW Touareg R-Line was our 5th VW purchased from North Penn Imports . The employees always go out of their way to make you feel welcome and comfortable at the dealership. Tim Notarianni has been our salesman throughout all of our purchases and he is hands-down the most professional, experienced and courteous car salesperson you will ever encounter. His knowledge of the vehicles and their options is something you would not expect a salesperson to know, but he knows pretty much everything there is to know about VW's! Tim really goes that "extra mile" to make your new car purchase happen. Jason Hartman in the finance department made the purchasing process quick and painless. His attention to detail, clean and orderly office environment make buying a car easy. And I just want to say that Erin Trotter in the service department is by far the best service writer we have ever dealt with. She always does whatever it takes to get any service issues handled in a timely fashion - Thank you! If you are looking to purchase or lease a new or used VW do yourself a favor and and visit the sales staff at North Penn Imports first! More

Great Car Buying Experience! We had a great experience buying our CPO Jetta at North Penn VW! Super friendly and helpful staff - listened to what we wanted and didn't try to push We had a great experience buying our CPO Jetta at North Penn VW! Super friendly and helpful staff - listened to what we wanted and didn't try to push us into something else. Truly a great experience and will definitely be back! More

great experience I had once again a great experience at north Penn vw that's why I returned back for another jetta. The cars are great but the service north Penn has t I had once again a great experience at north Penn vw that's why I returned back for another jetta. The cars are great but the service north Penn has to offer is amazing. My sales man Tim nortarianni was extremely helpful and well knowledge of the entire sales process and the car. He did not harras me into buying the car like a lot of other dealerships and sales people do, but was always there and available for any questions or concerns I had. I also dealed with Jason Hartman who made the paper work process extremely easy to go through. I have recommended about 5 of my friends and family to Tim and they couldn't say enough good things about him and his team at north Penn. This dealership and their staff are great, thanks again Tim for another great car and experience. More

Very happy with our experience We had a great experience with North Penn VW looking for a used Jetta for our daughter. The staff was incredibly friendly and knowledgable. We left w We had a great experience with North Penn VW looking for a used Jetta for our daughter. The staff was incredibly friendly and knowledgable. We left with a great car at a price we were happy with. More

pre-owned jetta deal very friendly, straight forward, patient went over multiple options with me numbers always elusive good review and delivery of car owe me a tank o very friendly, straight forward, patient went over multiple options with me numbers always elusive good review and delivery of car owe me a tank of gas :) More

First Class Dealership This dealership couldn't be more helpful in our search for a certified used VW. The management, sales, and finance team were super helpful and gave u This dealership couldn't be more helpful in our search for a certified used VW. The management, sales, and finance team were super helpful and gave us the best deal around! We are very happy with our 2012 Passat. Thank you! More