North Penn VW

Friendly and Helpful - an Ideal experience I had been searching for a reasonably priced used vehicle for 2 weeks after my old car died. I went from dealership to dealership finding unknowledgea I had been searching for a reasonably priced used vehicle for 2 weeks after my old car died. I went from dealership to dealership finding unknowledgeable or aggressive salespeople. I was not previously interested in a VW but I saw an ad online for one of their cars and ended up stopping in. The salesmen were very helpful and seemed to work as a team rather than against each other. It was a very comfortable experience and the car was in great shape for my price point. I bought the vehicle and I couldn't be happier with it so far. Only negative was one of my tire valve caps was missing but that was easily replaced. All and all I highly recommend this dealership if you want a great car buying experience. More

Happy Customer First time going to Penn VW. Irv G. was great to work with and was helpful at every step. Jason H. and John B. were also very helpful and knowledgea First time going to Penn VW. Irv G. was great to work with and was helpful at every step. Jason H. and John B. were also very helpful and knowledgeable. Definitely made the right choice! More

Purchase of used 2013 Passat SEL Premium Great experience. Fourth car purchased from yhis dealership. Only negative was no full tank of gas on a used car purchase. The service department is a Great experience. Fourth car purchased from yhis dealership. Only negative was no full tank of gas on a used car purchase. The service department is also excellent. More

Fantastic! Knowledgeable, friendly, no pressure. I've purchased a number of cars from other manufacturers and dealers. None of them were as easy and pleasant to Knowledgeable, friendly, no pressure. I've purchased a number of cars from other manufacturers and dealers. None of them were as easy and pleasant to deal with as Tim and Jason at North Penn VW. I feel like I got so much more for my money with everything you get by becoming a customer. More

great salesman, great car Irv G. was the perfect salesman; knowledgeable, professional and helpful. We went in knowing which car we wanted. He got it for us and made sure we d Irv G. was the perfect salesman; knowledgeable, professional and helpful. We went in knowing which car we wanted. He got it for us and made sure we drove home with it. It's our forth car purchase from North Penn VW, and we'll certainly buy there again. It's a great car dealership! More

Certified Pre-Owned I went to Nort Penn Imports VW for the second time in my car buying career. They were an amazing crew to work with both times. I highly recommend goin I went to Nort Penn Imports VW for the second time in my car buying career. They were an amazing crew to work with both times. I highly recommend going there for your VW needs! Big Irv and Jason explained everything to me and I never felt pressured or pushed around with them. Despite there being several other customers waiting to sign for their new cars, I never felt rushed or less important! More

New Jetta sportwagen tdi My experience was wonderful as usual. This is now the third car through north penn vw and my parents are currently purchasing another. Very friendly p My experience was wonderful as usual. This is now the third car through north penn vw and my parents are currently purchasing another. Very friendly people with supreme knowledge. Tim was a pleasure to work with and so was Jason in financing. Looking forward to working with them in service and future purchases. More

All around GREAT place We leased a VW through Thompson VW and about halfway through our lease, decided to purchase it. Thompson VW never returned our calls so after finding We leased a VW through Thompson VW and about halfway through our lease, decided to purchase it. Thompson VW never returned our calls so after finding out through VW Leasing that we could use any dealership, we contacted North Penn. Jason and John (Finance) were great. They returned our calls and walked us through the steps. We ended signing the deal through John who was great! Very polite and professional. I also dealt with service and also dealt with the parts department. Everyone was great to deal with. Thanks for the excellent service! More

Highly Recommended - Purchased Two Vehicles From Them I just traded up to my second VW from North Penn, and they'll be my first choice when I trade up to my third. Their "laid back" approach to selling - I just traded up to my second VW from North Penn, and they'll be my first choice when I trade up to my third. Their "laid back" approach to selling - no pressure tactics - makes them easy to do business with. They really worked hard to give me a fantastic deal on a great car, and they went out of their way to accommodate my special requests. All said, they're a friendly, knowledgeable, courteous team of professionals. My buying experience there was quite positive - twice! I would not hesitate to send my family or friends there. More

we bought new touareg with this dealer We're he royal customer of VW. The sales Joe is very nice to show us the new feature which is really attractive to us. We had old module and not have We're he royal customer of VW. The sales Joe is very nice to show us the new feature which is really attractive to us. We had old module and not have to change, but my husband would like to have new car after Joe introduce this new module to him. Joe let my husband to test driver first, and then, let me do again as my husband told him I will be the drive of the car. So We both feel very comfortable with Joe, not like other dealer, who just push you! Joe did it in another way, show the good feature of the new module and let us to love it and then make the decision. And, after we drive the new car back home, we found the cell phone charger cable is missing which is not sure why. But Joe send it by mail immediately after we notice him. We do appreciate for that. Joe is a nice sales. Jason also helped us to finalized the payment and paper work, which is very smoothly. Another guy, we didn't met in store, but he offer the attractive price which bring us into this dealer, who name is John. He response to our email very efficiency. They're all very nice and friendly. Appreciated for all they did. More