North Penn VW

Third vw, second from this dealership. Always kind and willing to help. I will always come here for my vehicle purchases as long as I live in the area. Thanks guys! Always kind and willing to help. I will always come here for my vehicle purchases as long as I live in the area. Thanks guys! More

Just the best ! Walking into a Volkswagen dealership on a snowy evening is not my idea of the way to spend my free time, but when you walk into North Penn Volkswagen Walking into a Volkswagen dealership on a snowy evening is not my idea of the way to spend my free time, but when you walk into North Penn Volkswagen and you are welcomed by a gentleman such as Tim Notarianni, you cannot help but be pleased to be just where you are! I was dropping off my car for a routine service appointment on such an evening and, as always, I was greeted by the friendly service manager Bill Sampson. He was warm, knowledgeable and pleasent. He was not selling cars, nor were any other of the associates that I encountered that evening. These men were being human, kind, gracious. Tim Notarianni is the leader of these qualities. He was, as usual, filled with more knowledge about my upcoming service and concerned that everything was in good shape with my current 2012 Jetta. .North Penn doesn't need to sell cars because the staff at that dealership just makes you want to buy anything from them. I walked out that night with a brand new Volkswagon . I don't know why I bought a car. I certainly had not planned to do so, but once again, I have another wonderful car with the memories of a wonderful North Penn VW experience. I spoke to one of the employees of the dealership saying, " I don't particularly like a Volkswagens more than any other car in the world, " but I certainly like to work with North Penn and their staff, their financial management representative, Jason Hartman, a true professional and especially their sales representative, Tim. These kinds of people make buying anything, a pleasure. I would recommend them and I trust them. When I'm there, I feel important and I feel that my concerns are theirs . They make me realize that my safety and happiness is their most important job. What more can you ask in this day and age! More

Our experience with North Penn VW was fantastic! Buying from North Penn VW felt right because they treated us very fairly and were encouraging every step of the process. I would absolutely highly Buying from North Penn VW felt right because they treated us very fairly and were encouraging every step of the process. I would absolutely highly recommend Bill from sales and Jason from finance. They were very helpful and made the experience enjoyable. We drove two hours to get this car and it was worth every mile. More

best place to buy or lease vw cars in pa stopped by sat afternoon for looking to trade in my car for a lease. they gave me more for my trade in than any other dealerships and leasing program stopped by sat afternoon for looking to trade in my car for a lease. they gave me more for my trade in than any other dealerships and leasing program was best deal I could fine near me. Greg Sales person was awesome as usual. I did buy a car from him last year. transaction was smooth and I was in n out of dealership in less than 2 hours with all paperwork and trade. great place to due business and love their customer service. More

Great experienxe Worked with Matt on purchasing a used car. He was extremely helpful and walked me through the process, which was complex given I was out of state but Worked with Matt on purchasing a used car. He was extremely helpful and walked me through the process, which was complex given I was out of state but planning on purchasing the car when I mved back to PA. His knowledge of the car was unparalleled, and I felt very comfortable with his honest and straight forward manner. Great experience and I'm very happy with the car. More

Friendly for sales & service. I purchased a volkswagen toureg . They were fair with pricing and trade value and best of all did what was promised. Great experience and I have purc I purchased a volkswagen toureg . They were fair with pricing and trade value and best of all did what was promised. Great experience and I have purchased from this dealer 3 times now. More

Amazing These guys are great! Very pleasant experience. Very friendly, honest, and helpful. They sold me a great car. I would gladly recommend this dealership These guys are great! Very pleasant experience. Very friendly, honest, and helpful. They sold me a great car. I would gladly recommend this dealership to anyone looking to buy a Volkswagen. These guys are the people to see. Thank you for everything that you've done! -Alex More

Customer Service Beyond Compare! I read that the key to great customer service is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferab I read that the key to great customer service is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected ways! That's just the level of service I received from Greg and Derek, twice. Jeff and Jason also helped to make my experience a memorable one! "Customer service represents the heart of a brand in the heart of its customers." I'll be back for my third Passat. Thanks guys! More

This dealership makes car buying easy For some reason My wife and I always look at cars in the coldest of weather and lots of ice. This is our 3rd car we purchased from NPVW. Each time For some reason My wife and I always look at cars in the coldest of weather and lots of ice. This is our 3rd car we purchased from NPVW. Each time was very pleasant. Our salesperson was Greg Holland. (the same one for the other 2 cars as well) Greg always responds in a timely manner. He was also very patient the last time when it was 15 degrees and we were looking at 4 different cars outside. We had an issue about a year ago and Greg even got us a loaner car when the rental dept was out of cars. Thanks to Greg, Jeff, Jason and John for working very hard to get our deal done. They all went above and beyond in helping us. It also says a lot for a dealership that has very little turnover in sales staff. This helps the customer due to the fact that they know what they are talking about and can answer your questions then and there More

Continued Excellent Service This VW Touareg R-Line was our 5th VW purchased from North Penn Imports . The employees always go out of their way to make you feel welcome and comfo This VW Touareg R-Line was our 5th VW purchased from North Penn Imports . The employees always go out of their way to make you feel welcome and comfortable at the dealership. Tim Notarianni has been our salesman throughout all of our purchases and he is hands-down the most professional, experienced and courteous car salesperson you will ever encounter. His knowledge of the vehicles and their options is something you would not expect a salesperson to know, but he knows pretty much everything there is to know about VW's! Tim really goes that "extra mile" to make your new car purchase happen. Jason Hartman in the finance department made the purchasing process quick and painless. His attention to detail, clean and orderly office environment make buying a car easy. And I just want to say that Erin Trotter in the service department is by far the best service writer we have ever dealt with. She always does whatever it takes to get any service issues handled in a timely fashion - Thank you! If you are looking to purchase or lease a new or used VW do yourself a favor and and visit the sales staff at North Penn Imports first! More