North Penn VW

You want a car from here From start to finish I had a great experience at North Penn VW. I dealt with Matt Treichel who was extremely nice and very knowledgeable. I never fel From start to finish I had a great experience at North Penn VW. I dealt with Matt Treichel who was extremely nice and very knowledgeable. I never felt pressured in any way to do anything I didn't want to, and I didn't get any of the usual dealer tricks they you get at most other places. He was just honest with me and patient as well. After two different visits and exchanging emails back and forth, I decided to trade in my '04 Golf with 145K on it for a '12 Golf. I thought their offer for my trade was more than fair as well as the overall price of the car. Then when it came down to doing the paperwork, Matt and Jason Hartman were very thorough in explaining everything and making sure all the numbers stayed the same the whole time. They also didn't have any hidden fees or anything like that, everything was straight-forward and easy to understand. I would highly recommend this dealer to anyone looking for a VW. On a sidenote, they don't put any stickers, markings, or license plate frames on their cars to say their name; it's small but I love that they don't want to mess up a great car with a tacky sticker! More

Stress-free experience We've just purchased our second VW from this dealership in the past 6 months. Everyone at the dealership is friendly and professional, but special th We've just purchased our second VW from this dealership in the past 6 months. Everyone at the dealership is friendly and professional, but special thanks go out to Matt Treichel our sales consultant. Matt's product knowledge is superb. He's beyond patient and helped my wife and I choose a really great car in the VW Golf. The whole experience is stress and worry free. Jason Hartman in Finance is equally helpful. North Penn VW sells quality products and fair prices, and they provide such a great atmosphere to do business. Thanks again. Tom K More

It was a really nice experience Joe was very helpful and friendly, he made the buying experience painless. Jason was very thorough explaining the paperwork. I would recommend this d Joe was very helpful and friendly, he made the buying experience painless. Jason was very thorough explaining the paperwork. I would recommend this dealership to my friends. More

Damage car during service dropped car off for an easy oil change. Get home and realize the whole bumper is cracked. Upon returning to the dealer the owner came out and told me dropped car off for an easy oil change. Get home and realize the whole bumper is cracked. Upon returning to the dealer the owner came out and told me that I must have hit something. When asked them for the security footage it was "temporarily down". No remorse. No sorry. Nothing. Just blame placed on me. Terrible experience. More

A car for my son. I called Irv Gordon on Thursday night and asked for his help. Our son's old Jeep had just died on I-95 and we needed something new quickly! Irv ben I called Irv Gordon on Thursday night and asked for his help. Our son's old Jeep had just died on I-95 and we needed something new quickly! Irv bent over backwards to take car of the old car. On Sat am we met with Irv and in short order he had my son's needs figured out and we had decided on a car that my son loves! Best part, from the time we arrived until we drove the car home took about 2 hours! And we never felt ruished or pressured. Awesome! Thanks Irv! More

New VW! I was on the hunt for a new car and I needed to get one quickly. We went to North Penn VW and walked around the lot until I narrowed down my choice of I was on the hunt for a new car and I needed to get one quickly. We went to North Penn VW and walked around the lot until I narrowed down my choice of Jetta to test drive. Irv Gordon helped us and quickly got the car ready to go. Irv provided a lot of insight about the car and the brand and made the whole experience as comfortable and painless as possible. Irv is a true advocate for the VW brand and the Jetta. Once I decided that this was the car for me, he brought over Jason Hartman to talk about financing. Jason went above and beyond to get me the best possible deal. I truly appreciate all of their help and guidance! As I was leaving the dealrship, I told my fiance that I feel like I was just admitted to the "cool kids club!". More

The Tops in My Book! I'm genuinely happy to share this review of my highly satisfying selection and purchasing experience of a new 2015 Volkswagen Golf at North Penn Impor I'm genuinely happy to share this review of my highly satisfying selection and purchasing experience of a new 2015 Volkswagen Golf at North Penn Imports in Colmar Pa. My new buyer experience was launched by the convenience of its location, its impressive facilities and the hospitable atmosphere of the modern showroom there. Although I was enthusiastic about seriously considering the purchase of the new 2015 Golf model, I naturally had a degree of buyer apprehensions and needed more information about the new Golf. Soon after, I was courteously welcomed by Irv Gordon, a gracious and experienced Sales Consultant. I immediately felt I was at the right Volkswagen dealership for what I wanted. Working together with Irv was consistently reassuring. I knew I was "in good hands". During the process of our several meetings, he patiently and knowledgeably guided me toward my final selection of a Golf "SE" model with my preferred accessories. Irv’s comprehensive product knowledge and capable guidance were invaluable in solidifying my confidence with wanting to purchase “my” new VW Golf at North Penn VW. After my easy decision to purchase the car I selected, Irv introduced me to the Business Manager, Jason Hartman to discuss a variety of VW after-sales products and finalize necessary paperwork. Jason is very courteous, personable and well spoken. Not surprisingly, and a highly informed young gentleman who is very easy to communicate and work with. His clear presentation of supplemental Volkswagen products really enhanced and "rounded out" my overall buying process. Thank you Jason for being so very helpful to me. Very eager to finally get in my brand new white VW Golf SE and drive it home, Irv hastened to sit in the car with me and patiently and thoroughly introduced me to its numerous operational features; and handily answered all of my related questions. The time we spent was enlightening, much needed and very useful, as I was quick to learn. That time added immeasurably to the enjoyment of my overall purchase experience. Irv, many thanks for the clarity of all the “on the point” information you shared with me and for increasing my confidence in selecting the particular VW Golf model I purchased; all of which I attribute to the distinction of the North Penn VW dealership. Of all the many automobile dealerships I've done business with over the years, not one ever came close to making my vehicle purchase a hassle-free and satisfying experience. Not so, compared to my exceptional buying experience at North Penn VW. That said, the customer services I witnessed were exceptional by any measure. And yes, in the future I would purchase another vehicle there; and will unqualifiedly recommend North Penn Imports to members of my family, and definitely to my friends, associates and neighbors. To sum up, my untypical buyer experience there, added to its well deserved reputation for quality personalized sales and service to its customers will dictate nothing less. Thank you North Penn Imports for making my very recent VW purchase there was an informative and very beneficial event. Erin I. February, 2015 More

6th VW - 3rd from Tim @ NP I'm a fan of VW; I'm loyal to the brand but Tim's exceptional customer service has made me and my family loyal to North Penn. I'm a fan of VW; I'm loyal to the brand but Tim's exceptional customer service has made me and my family loyal to North Penn. More

Godsend! After a horrific experience with another dealership who took advantage of my situation and countless disappointments with other dealers, Tim Notariann After a horrific experience with another dealership who took advantage of my situation and countless disappointments with other dealers, Tim Notarianni and Jason Hartman of North Penn VW were a godsend! As a recently separated single mother, they were very sympathetic and understanding and able to provide me with financing on a brand new car in just one day. Tim was very patient and thorough in his tutorial of the car and tour of the service department. I will most definitely continue to use North Penn VW and refer them to others in the future. More

Great People! We bought a Passat a few weeks ago and we've been so pleased we returned to replace another car with a Golf. We had a great experience with Bill. No f We bought a Passat a few weeks ago and we've been so pleased we returned to replace another car with a Golf. We had a great experience with Bill. No fuss, good cars! More