North Penn VW
Colmar, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,392 reviews
I recently purchased a lightly-used, certified, VW Touareg from North Penn. The experience was without question the most positive car purchase I have ever made. The sales and finance staff were extr Touareg from North Penn. The experience was without question the most positive car purchase I have ever made. The sales and finance staff were extremely courteous. My wife and I never felt pressured and we were comforted by the candor and honesty of the entire North Penn team. It was a welcome surprise. I highly recommend North Penn and plan to purchase additional vehicles from North Penn in the future. Thanks to North Penn for a great vehicle - and a very positive experience. More
I have been a North Penn VW customer for ten years, ever since my wife and I returned from living seven years in Dresden, Germany. I have purchased two used Passats from NPVW and have had them serviced here since my wife and I returned from living seven years in Dresden, Germany. I have purchased two used Passats from NPVW and have had them serviced here as well. The service has always been all-around outstanding. From the salesman, Tim, who sold us both cars to the service rep, Lee, we have had a great experience. I would enthusiastically recommend North Penn VW to anyone who asks! More
I visited North Penn's dealership while searching for a new car for my girlfriend. We had visited a few other VW dealers in the area, but were not thrilled with the salesperson and their knowledge of the p new car for my girlfriend. We had visited a few other VW dealers in the area, but were not thrilled with the salesperson and their knowledge of the products being sold. We were greeted by Matt a few minutes after we arrived at NP, who was happy to show us the current inventory and explain the differences between the Jetta models, which the other dealerships had failed to do. Matt was knowledgeable and helped us select the model that fit our needs. The "dreaded" car buying experience was somehow made very painless and enjoyable--how it should be! I was so thrilled with the price and service offered that I too ended up purchasing a car from Matt, just a month later. Overall, I have nothing but excellent things to say about North Penn VW, the sales staff, and the service staff. They are professional and offer exceptional service to their valued customers. More
Took my 2006 Passat to North Penn for recall service. Staff indicated that there were many problems with the car including some items I just received service on. Ever since then I have had nothing but p Staff indicated that there were many problems with the car including some items I just received service on. Ever since then I have had nothing but problems with my car - after spending $4k my car still doesn't work. Never seen so much incompetence, and arrogance in one setting. Will push my car past it before going back. More
worst dealer ever. every time i went to service my worst dealer ever. every time i went to service my car, they told me that my car would need to do this or that. the recommended services are typic worst dealer ever. every time i went to service my car, they told me that my car would need to do this or that. the recommended services are typically expensive. When i got a second opinion from some other mechanical shops, everything is fine. i keep going to their place because it is close. i make up my mind now that i won't go back any more. miss my dealership at minnesota. More
My experiance at north penn VW was the best i have ever had buying a car.My new Passat TDI is awsome. 40mpg and loaded with luxury. The dealership itself is a beautifull store, and the staff made buying th had buying a car.My new Passat TDI is awsome. 40mpg and loaded with luxury. The dealership itself is a beautifull store, and the staff made buying there a real pleasure.Everyone was knowledgeable,pleasant,and helpfull. And i bought my car for a great price. I highly recommend North Penn VW More
I do not recommend. I like the sales staff, but the management is incompetent imo. I felt very uncomfortable in their showroom. Do not recommend!!! management is incompetent imo. I felt very uncomfortable in their showroom. Do not recommend!!! More
I purchased a car with 23000 miles on it and after driving 20 miles it needs $3000 worth of work done to it and the dealership will do nothing about it.How could a power steering rack, o2 sensor trans driving 20 miles it needs $3000 worth of work done to it and the dealership will do nothing about it.How could a power steering rack, o2 sensor transmission modual and even the window defroster go bad all at once in a car that they said was compleatly checked over by them. BEWARE OF THIS DEALERSHIP. More
This dealership is GREAT! I had an awesome experience dealing with North Penn Imports! I purchased a new 2011 VW GTI in Carbon Steel Gray in October 2010 and was really happy but I didnt get any additio dealing with North Penn Imports! I purchased a new 2011 VW GTI in Carbon Steel Gray in October 2010 and was really happy but I didnt get any additional features...my fault completely...so I wanted to trade it in and go with a candy white model with sunroof, premium stereo and steering wheel controls. Fred Shelp the new car sales manager helped me out and completely understood, he had one ordered for me in no time. I just picked it up the other day and I must say I am much happier and couldnt have asked for a better/smoother deal! Fred helped me get exactly what I wanted and provided the best shopping experience in doing so. This was my first new car purchase and I already know where I'll be going for my next new car! North Penn Imports... One of the best in the business and a great group of people overall! Don't look anywhere else! More
Went in twice to buy cars two months ago. The salesman was very self absorbed and spoke condescendingly. I offered 1K less on a GTI and he gave me a lecture of how superior VW's were. He wasn't willing to was very self absorbed and spoke condescendingly. I offered 1K less on a GTI and he gave me a lecture of how superior VW's were. He wasn't willing to negotiate on cars I wanted and kept referring me to older models with more miles, while flaunting his large number of active customers. I made him an offer open to negotiation and he called it insulting (the car wasn't even impressive). My fiance and I were both very offended and left immediately, both times. We ended up buying a RX at Thompson Lexus and a Z at 309 Nissan, both very positive experiences. Don't think I'll ever go back to this dealer again and have advised many friends and family members to avoid it as well. More