North Penn VW

The advice is clear and to the point, as always. Friendly, efficient, helpful, informative. No matter my questions or concerns, Erin always responds quickly, decisively, and responsibly. She helps m Friendly, efficient, helpful, informative. No matter my questions or concerns, Erin always responds quickly, decisively, and responsibly. She helps me secure the earliest possible service date and makes sure my transportation needs are met while my car is in service. More

Great car buying experience I walked into the dealership not knowing what I wanted and was met by Mike. He was extremely patient and allowed me to test drive multiple cars. I nev I walked into the dealership not knowing what I wanted and was met by Mike. He was extremely patient and allowed me to test drive multiple cars. I never felt rushed or pressured in any way. After wanting the night to think about it, Mike said he was scheduled off the following day. When I arrived the next morning he was in, and said he had come in on his day off so that I would have a seamless car buying process. This was an incredibly thoughtful and important gesture! From there the process was smooth, enjoyable and seamless. I would recommend anyone looking for a car to use Mike. More

Team Review The Service team was very clear on the repairs needed and communicated well with me. Really liked the live video walkthrough with the service tech The Service team was very clear on the repairs needed and communicated well with me. Really liked the live video walkthrough with the service tech More

Great experience Tim made buying a car a very relaxed experience. He was very low pressure, answered all our questions, and took the time to go over all the cars equi Tim made buying a car a very relaxed experience. He was very low pressure, answered all our questions, and took the time to go over all the cars equipment. Jason in the finance office was also easy to work with, he reviewed all the paper work and quickly made changes to the finance options for us. This was the easiest car buying experience we have had in years. More

North penn volkswagen has the best customer service Every time I bring my car in, they are so kind! I always feel that my car is in good hands and would never take it anywhere else. It’s easy to make an Every time I bring my car in, they are so kind! I always feel that my car is in good hands and would never take it anywhere else. It’s easy to make an appointment and they keep you informed and answers all of your questions. More

Excellent quick service I recently leased a 2019 Jetta and I was working with Tim Notarianni and he was helpful but not pushy which I really appreciated! He was friendly and I recently leased a 2019 Jetta and I was working with Tim Notarianni and he was helpful but not pushy which I really appreciated! He was friendly and answered all my questions, and helped me really figure the car out! I also worked with Jason H who was helpful in answering all my questions about the optional add on warranties and protections! I left with a car I loved, the monthly payment I wanted, and an understanding and ability to operate the car with ease! I would definitely recommend this dealership to anyone looking to buy, lease, or sell their car, especially Tim and Jason! More

Excellent service Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpec Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpected surprises. Well run and organized service department and dealership. More

Top notch dealer. Very clean and organized dealership. They are top notch when it comes to service and sales. Very professional and knowledgeable staff. Fair prices a Very clean and organized dealership. They are top notch when it comes to service and sales. Very professional and knowledgeable staff. Fair prices and quick service. Would highly recommend them. More

Very helpful sales team We just purchased an Atlas from North Penn VW. We worked w/ Joe Dephilipo to find exactly what we wanted and the team went quite out of their way to We just purchased an Atlas from North Penn VW. We worked w/ Joe Dephilipo to find exactly what we wanted and the team went quite out of their way to get the exact vehicle we were looking for. The trim we were looking for was almost sold out in all local dealerships, so they went as far as north of Manhattan to bring us our new Atlas. On top of that, we wanted a special customization (installing side-steps) to assist my children and parents to be able to get in and out with ease. Unfortunately the shop was closed and they couldn't get the installation done on the same day. Joe actually drove out to my office to pickup the vehicle, get it installed, and brought it back. If that isn't customer service, I don't know what is. I would highly recommend working w/ the North Penn team. More

Smooth and enjoyable! We worked with Greg and he was top notch! Greg was very personable and attentive! We couldn’t have been more pleased with our experience! We worked with Greg and he was top notch! Greg was very personable and attentive! We couldn’t have been more pleased with our experience! More