North Penn VW

Team Review The Service team was very clear on the repairs needed and communicated well with me. Really liked the live video walkthrough with the service tech The Service team was very clear on the repairs needed and communicated well with me. Really liked the live video walkthrough with the service tech More

Excellent quick service I recently leased a 2019 Jetta and I was working with Tim Notarianni and he was helpful but not pushy which I really appreciated! He was friendly and I recently leased a 2019 Jetta and I was working with Tim Notarianni and he was helpful but not pushy which I really appreciated! He was friendly and answered all my questions, and helped me really figure the car out! I also worked with Jason H who was helpful in answering all my questions about the optional add on warranties and protections! I left with a car I loved, the monthly payment I wanted, and an understanding and ability to operate the car with ease! I would definitely recommend this dealership to anyone looking to buy, lease, or sell their car, especially Tim and Jason! More

North penn volkswagen has the best customer service Every time I bring my car in, they are so kind! I always feel that my car is in good hands and would never take it anywhere else. It’s easy to make an Every time I bring my car in, they are so kind! I always feel that my car is in good hands and would never take it anywhere else. It’s easy to make an appointment and they keep you informed and answers all of your questions. More

Flexible and competent Always a pleasure to brainstorm my next VW choice with Tim. The receptionist was courteous and patient with a persistent caller. Tracy is a pro Always a pleasure to brainstorm my next VW choice with Tim. The receptionist was courteous and patient with a persistent caller. Tracy is a pro More

Excellent service Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpec Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpected surprises. Well run and organized service department and dealership. More

Top notch dealer. Very clean and organized dealership. They are top notch when it comes to service and sales. Very professional and knowledgeable staff. Fair prices a Very clean and organized dealership. They are top notch when it comes to service and sales. Very professional and knowledgeable staff. Fair prices and quick service. Would highly recommend them. More

Very helpful sales team We just purchased an Atlas from North Penn VW. We worked w/ Joe Dephilipo to find exactly what we wanted and the team went quite out of their way to We just purchased an Atlas from North Penn VW. We worked w/ Joe Dephilipo to find exactly what we wanted and the team went quite out of their way to get the exact vehicle we were looking for. The trim we were looking for was almost sold out in all local dealerships, so they went as far as north of Manhattan to bring us our new Atlas. On top of that, we wanted a special customization (installing side-steps) to assist my children and parents to be able to get in and out with ease. Unfortunately the shop was closed and they couldn't get the installation done on the same day. Joe actually drove out to my office to pickup the vehicle, get it installed, and brought it back. If that isn't customer service, I don't know what is. I would highly recommend working w/ the North Penn team. More

Excellent "new car" experience Came in to inquire about purchasing a 2018 Golf GTI S after corresponding with several dealers (including North Penn) via email. Mike Sinclair was ext Came in to inquire about purchasing a 2018 Golf GTI S after corresponding with several dealers (including North Penn) via email. Mike Sinclair was extremely helpful, answered all of my questions, and was patient as I worked through my decision. There was absolutely no sense of the "pushiness" or urgency to make a deal that you usually experience at car dealerships. After I made my decision, vehicle prep and financing was completed smoothly and quickly. North Penn was definitely one of the best new car purchasing experiences I've had. More

Smooth and enjoyable! We worked with Greg and he was top notch! Greg was very personable and attentive! We couldn’t have been more pleased with our experience! We worked with Greg and he was top notch! Greg was very personable and attentive! We couldn’t have been more pleased with our experience! More

Thorough and Expeditious Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have State Inspection/Emissions done while I was there as well. I took them up on the offer and once again I was pleased with the service and expeditiosness. More