North Penn VW

Amazing experience - 5 Star I can't enough about how amazing everyone was at North Penn Volkswagen. Our sales rep Michael Sinclair was excellent and caring towards me and my mom I can't enough about how amazing everyone was at North Penn Volkswagen. Our sales rep Michael Sinclair was excellent and caring towards me and my mom. We bought a beautiful 2015 Jetta at a great price. Thank you! Andy & Carol More

Excellent service Sales person was on point with vehicle knowledge and made the purchasing process very comfortable. Multiple test drives were taken, accompanied with Sales person was on point with vehicle knowledge and made the purchasing process very comfortable. Multiple test drives were taken, accompanied with great explanations of what to expect from each vehicle. More

efficient Service area personnel polite and efficient, informed of recall maintenance due and were able to add to oil change which was my reason for service. Service area personnel polite and efficient, informed of recall maintenance due and were able to add to oil change which was my reason for service. More

It was ok. I took my car in for an oil change, which took quite some tine to get an appointment; over 3 weeks. As long as the car was there, they did the 40,000 I took my car in for an oil change, which took quite some tine to get an appointment; over 3 weeks. As long as the car was there, they did the 40,000 mile check. I needed 3 tires, chi-ching. I just outright the car, a few months ago. Not sure why these things weren't taken care of then. I asked about the windshield that had a scratch , a very large one, and Derek's response more or less blew it off. That wasn't necessary. I also asked about some spots that has some paint issues, but that was overlooked until I got to the dealership and mentioned it. Once again, Tim Notiarani helped me out. He addressed every issue that hadn't been addressed while my car was in service. More

Excellent service at North Penn VW (165 Bethlehem Pike) Excellent service. Was reminded by e-mail of my appointment. Work was carried out very quickly and to a very high standard The staff made me feel a Excellent service. Was reminded by e-mail of my appointment. Work was carried out very quickly and to a very high standard The staff made me feel a valued customer More

Services my 2003 Passat ... since 2003 Erin and her team are superb. All work has been at a reasonable cost and any issues .. which are often minor ... are promptly addressed. I wouldn't h Erin and her team are superb. All work has been at a reasonable cost and any issues .. which are often minor ... are promptly addressed. I wouldn't have 130,000 miles on the car without NPVW. More

Great Experience The best car buying experience I have ever had. Never a bad moment from first call. Shawn ran down the deal and then Matt explained everything as qu The best car buying experience I have ever had. Never a bad moment from first call. Shawn ran down the deal and then Matt explained everything as quickly as possible and then finance found me a great rate through VW. Great Team! More

Magnificent Service Department I’ve always taken my Jetta to North Penn and have NEVER had an unfavorable experience. They are fast, thorough, and honest. My Jetta was purchased fro I’ve always taken my Jetta to North Penn and have NEVER had an unfavorable experience. They are fast, thorough, and honest. My Jetta was purchased from them and I’m so glad that choice was made almost 8 years ago. Some repairs required a longer than planned visit but North Penn arranged for rental car for me. If you’re a consumer wondering if you can trust this dealership. You Can. On a side note my son Has purchased 2 cars from them, still driving the 2nd purchased car from them, my sister had purchased 4 cars for different family members and I’m on my 2nd car from them. More

Good set They help me find out what I need to know. What is the benefit on the vehicle if I get it. Of course very friendly. They help me find out what I need to know. What is the benefit on the vehicle if I get it. Of course very friendly. More

Best Purchase Experience The entire purchasing experience was smooth and pleasant: no pushy style, just plain simple and to the point. If you have had a negative experience in The entire purchasing experience was smooth and pleasant: no pushy style, just plain simple and to the point. If you have had a negative experience in the past with other dealers, North Penn VW (in particular, Bill and Jason) is certain to change everything you know about buying a car. My experience was (and continues) to be enjoyable thanks to the knowledgeable staff and friendly atmosphere... highly recommended! More