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North Penn VW
Colmar, PA
3,573 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer.
We have been family owned for 50+ years and our award-winning sales, parts and service department is ready to help you with all of your new & used vehicles, parts, service and auto collision repair center needs in the greater Philadelphia area.
We invite Philadelphia and New Jersey Volkswagen
buyers to come test drive a Volkswagen Jetta, GLI, Golf R, Golf, GTI, Taos, Tiguan, Atlas, Atlas Cross Sport, and other models near Langhorne, Doylestown, Pottstown, Reading, Norristown, and Philadelphia today!
For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers.
Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.'
It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,573 reviews
January 21, 2020
The whole experience was great from the beginning. There was not one part of the process that left we wondering what was going on . I really like the cool video they sent me showing what work needs to be do was not one part of the process that left we wondering what was going on . I really like the cool video they sent me showing what work needs to be done on the car . More
by TUG43217
Verified CustomerEmployees Worked With
Sarah
January 21, 2020
So I decided to get a oil change and wipers for my car that needed them, I go at 10:30and leave at2:30, too long of a wait , she told me they would get on my car at 1 and then she came out at2:30 finally, that needed them, I go at 10:30and leave at2:30, too long of a wait , she told me they would get on my car at 1 and then she came out at2:30 finally, bad service and customer service More
by JMPATRO72
Employees Worked With
The two girls that worked the desk
January 21, 2020
Terrific experience. Warmly greeted, received several updates on the progress. I was referred by a friend after 2 other dealers gave me an insane estimate ($867 & $450) for a transmission drain and fill. updates on the progress. I was referred by a friend after 2 other dealers gave me an insane estimate ($867 & $450) for a transmission drain and fill. Estimate $263, actual $213. I’ll drive the extra distance to go here from now on, they’ve earned my business for as long as I own the car. More
by jejsmith1
Employees Worked With
Ken, Rachel
January 19, 2020
Great experiance Purchased a certified used Jetta. Bill Kurz was my salesman, was very professional and knowledgeable. He answered all of my questions, and did not use Purchased a certified used Jetta. Bill Kurz was my salesman, was very professional and knowledgeable. He answered all of my questions, and did not use any pressure tactics. It was an overall great experience, and I would return to this dealership for future purchases. More
by vmyrie
Employees Worked With
January 17, 2020
i had a few small problems on my sons car and was very pleased with the service. Sara was very knowledgeable about what was going on and kept me up to date with the repairs. i will be bringing the car ba pleased with the service. Sara was very knowledgeable about what was going on and kept me up to date with the repairs. i will be bringing the car back if i ever need anything More
by kenconlin515
Employees Worked With
Sara
January 17, 2020
Another Smooth Purchase Just recently purchased a certified used Passat; this would be our third VW from North Penn. Once again, Matt was very helpful, engaging, and enthusia Just recently purchased a certified used Passat; this would be our third VW from North Penn. Once again, Matt was very helpful, engaging, and enthusiastic about enabling our purchase. Our trade-in value was fair, and the car we purchased was in pristine shape. Also enjoyed the closing experience with Jason - very personable and enthusiastic, not pushy. North Penn has always treated me well here, and also in the service department. More
by BRAD_S_KELLY
Employees Worked With
Matthew Treichel, Jason Hartman
January 16, 2020
Oh where to start.... If you want to pay less for service & parts, this is a great dealership to go to. However, the number of other issues far out weigh the one pro of this dealership. I drove from NYC to t & parts, this is a great dealership to go to. However, the number of other issues far out weigh the one pro of this dealership. I drove from NYC to this dealership after being told I was going to get a loaner for some service work I needed. I arrive & am told that I will have to pay for the rental car because the work is just diagnostics right now. After throwing a tiny hissy fit, I was given it as a loaner. Whilst it was there, one of the issues turned out to be from a claim from 2019. I was approved for 5 days of a rental from my insurance company yet not one moron in the service department seemed to comprehend that small, but easily comprehendible piece of information. The service manager literally argued with me on the phone & refused to call the insurance company to verify the accurate information. They told me I would have to pay for the rental because they couldn't do their xxxx job. After calling the insurance company myself, and having a three way conversation with the service manager & Geico (where she again reiterated that I was approved for 5 days, I was told I could have the rental until Monday (which was only 3 days of the 5 day rental). After all the fighting, Jesse in service tells me that when they were 'fixing' my wheels, they punctured my tire & proceeded to act like he was doing me huge favor by replacing it. Are you frigging kidding me?! xxxx right you're going to replace something you f**ked up. Then, on Monday afternoon, I pick my car up & they tell me I HAVE to walk back over to VW, where the loaner was left, to look it over. I told them I can't because I have 7 herniated discs in my back & have a hard time walking long distances, so I left. After I leave, I'm driving the car with the same issues regarding the wheels they were supposed to have fixed. Then, on top of every other issue with this dealership, I'm called & told they attempted to charge my card for a day of rentals, without any notice or authorization because at 9am it switched over to another day. Even though they were told multiple times it was approved for 5 days. I was supposed to have my car fixed at the body shop & have cancelled that from the horrible experience I had with members of the service team. I thought when they replace the previous service manager (Jorge) with Ken, it would be better. Unfortunately, they replaced that useless manager with one just as useless, and combative. I will NEVER, EVER return to this dealership for anything... service, sales or body shop work. In fact, I would not recommend this place to my worst enemy. More
by J.Klattenhoff
January 15, 2020
Great Experience One of the easiest going car dealerships I have ever purchased a car from. Extremely professional and a no pressure atmosphere. Answered all the quest One of the easiest going car dealerships I have ever purchased a car from. Extremely professional and a no pressure atmosphere. Answered all the questions I had and made everything transparent. I will be buying other VW's from this location. More
by Edward R.
January 15, 2020
New car North Penn provided both excellent customer service from start to finish and a great price! I will be sure to recommend them to those looking to buy a North Penn provided both excellent customer service from start to finish and a great price! I will be sure to recommend them to those looking to buy a car in the future. More
by stephbachman
January 15, 2020
I've been bringing my 2013 Tiguan in for repairs. Not sure at this point if the design of the Tiguan is just absolutely horrible. I bring my car in for repairs and they always seem to find another proble sure at this point if the design of the Tiguan is just absolutely horrible. I bring my car in for repairs and they always seem to find another problem to fix for tons of $$. The service department does not do a good job explaining the problems and why they occur. It seems like they've just been told to tell you it's "normal wear and tear". More
by Olivia
Employees Worked With
Erin Trotter, Ken Benton
