North Penn VW

I had an amazing experience buying my Volkswagen Golf. I want to thank Mike for being so kind and caring. I also want to thank Jason for making the finance easy and quick. I highly recommend North Penn Volk want to thank Mike for being so kind and caring. I also want to thank Jason for making the finance easy and quick. I highly recommend North Penn Volkswagen. I love my car!!! More

The service at North Penn is flawless. Timely and efficient repairs, no hassle. Very professional. I wouldn't take my car anywhere else. Shout out(again) to Erin Trotter and her team. efficient repairs, no hassle. Very professional. I wouldn't take my car anywhere else. Shout out(again) to Erin Trotter and her team. More

Excellent Pre-owned Car Purchase Experience We spotted a Jetta that we liked on Friday evening via the web. We called on Saturday morning and Greg kindly held the car for us while we made the l We spotted a Jetta that we liked on Friday evening via the web. We called on Saturday morning and Greg kindly held the car for us while we made the long drive to North Penn. We were able to promptly work out a good deal and Greg and Jason made the process smooth and enjoyable! They were both very helpful and informative. More

They were fantastic to deal with at the service department. We had emergency issue with car, another local dealer couldnt see us for 10 days, but North Penn got us in same day and had car back to u department. We had emergency issue with car, another local dealer couldnt see us for 10 days, but North Penn got us in same day and had car back to us later in afternoon. More

The collision crew did an awesome job on the car. Their honest up front my step up to the plate and do the right thing. honest up front my step up to the plate and do the right thing. More

Honest, no-nonsense, easy going dealership I recently purchased a new vehicle from North Penn VW. This was my second purchase there, the first was 7 years ago, and I returned due to the straigh I recently purchased a new vehicle from North Penn VW. This was my second purchase there, the first was 7 years ago, and I returned due to the straightforward, no nonsense treatment I got the first time. I walked into North Penn 3 weeks ago and asked for Tim N, who I'd worked with before. He wasn't available, so Matt T helped me. Asked me what I was interested in, pulled the car around, and let me go out for a test drive on my own. At the end of the test drive, I told him I'm going to look at other vehicles, he asked if I had any questions, said he'd let Tim know I asked for him, and I was on my way. Tim followed up with me a few days later. I went back for another test drive, and another (I was being indecisive) Tim never pressured me or got frustrated with me. Tim is the best car salesperson I've ever dealt with. He asks what you want, shows you what they've got, and lets the car sell itself. Furthermore, he goes out of his way to get exactly what you want. Both times I've purchased from North Penn, the vehicle they had on the lot had an issue. Both times, Tim simply looked around for exactly configured vehicles at other dealerships, and got me exactly what I wanted. Without me asking, or push. He just said, "ok, give me a day and I'll find what you're looking for." Then called me when it showed up. I asked what the best price was, and he gave it to me immediately without playing any games. No talk of of monthly payments, financing, trade values, or other distractions. Just gave me the best price right off the bat. When I came in to finalize the purchase, Tim had the car ready and waiting, perfectly detailed, and all the paperwork prepared. He was patient while I went over every inch of the car and took it for a quick test drive to make sure everything was good. Then he handed me over to Jason in finance who helped me get the paperwork finished in just a few minutes. No strong-arm selling of add-ons or anything else. I would definitely make another purchase at North Penn when the time comes. This is as good as you can get from a automobile sales organization. More

Awesome Purchasing experience Tim is awesome to work with. Very responsive, and helpful. This was my second purchase through him , and it will not be my last. I will recommend NPV Tim is awesome to work with. Very responsive, and helpful. This was my second purchase through him , and it will not be my last. I will recommend NPVW to anyone looking for a VW. More

Matt should be the new standard. Matt was exceptional. We had a very complicated situation, but he handled it with kindness, patience and grace. Knowledgable, resourceful, gold standa Matt was exceptional. We had a very complicated situation, but he handled it with kindness, patience and grace. Knowledgable, resourceful, gold standard, a good person. Jason, in finance, was personable and funny. The service department was wanting. They did not believe us when we said that the car was missing the back middle seat belt. They made us bring the car in, so they could see it, before they ordered the part. So, two trips, out of our way, taking up our time, for a mistake they made in their pre-owned certification. At least they didn't make us pay for their mistake. Erin, in service, was nice. More

Bill Kurz was very helpful however, the website stated Bill Kurz was very helpful however, the website stated that this truck had sliding rear window and it didn't and heated seats don't work Bill Kurz was very helpful however, the website stated that this truck had sliding rear window and it didn't and heated seats don't work More

Matt was great and knowledgeable, the process was easy, I love my new alltrack. The german engineering and style is what I was looking for love my new alltrack. The german engineering and style is what I was looking for More