North Penn VW

Everyone we worked with was very nice and accommodating. We purchased our vehicle during COVID-19, and all staff wore masks and took every premeasure to ensure our safety. We love our new vehicle and wou We purchased our vehicle during COVID-19, and all staff wore masks and took every premeasure to ensure our safety. We love our new vehicle and would be happy to consider VW North Penn for our next vehicle. More

Honest and knowledgeable sales team! They went out of their way to ensure a safe/clean transaction during the covid pandemic. Picking up the car was quick and easy! their way to ensure a safe/clean transaction during the covid pandemic. Picking up the car was quick and easy! More

Quick and easy service appointment t for a recall on my Volkswagen Jetta - rental wS ready and process was smooth and friendly. Thank you very much Volkswagen Jetta - rental wS ready and process was smooth and friendly. Thank you very much More

Above and beyond my expectations I will start by saying that this was not only the best dealership experience, but possibly the best purchasing experience I've ever had. I had been lo I will start by saying that this was not only the best dealership experience, but possibly the best purchasing experience I've ever had. I had been looking for a specific vehicle (GLI) for the past couple of weeks. After searching through the standard car search sites, i came across a vehicle posted by North Penn. It must have just been posted within the day or two before that, as it still didn't have pictures. I decided to reach out, and was contacted by John. He confirmed the mileage for me, and had someone from sales reach out. Joe was able to give me a little bit of additional information on the car as well as give me an estimate for what my trade in would be worth. We talked about numbers a bit and everything seemed to be in order. Joe made sure everything was in place, as he knew that i would be driving out about 2 hours, and he didn't want me to drive out there for no reason. At this point, i still hadn't seen pictures of the car, but was comfortable enough to commit. When i drove in, Joe greeted me and showed me to the car. My jaw dropped. No pictures i could have seen would have done the car justice. Like new condition, beautiful color, just more than i expected in every way. Joe took the time out to show me all of the great features. I was getting more and more excited by the minute. I drove it for a bit and then met with Jason for the paperwork. reviewed everything, and I actually got an even better deal than i was initially. I never would have expected to get this kind of amazing customer service, let alone in these times. Safe to say North Penn has a new customer for life, and I will be recommending this dealer to anyone looking for a car. More

Great dealership, I was surprised to find a video emailed to me with an inspect of the undercarriage of my car. Very nice and informative to me with an inspect of the undercarriage of my car. Very nice and informative More

Had my VW Golf towed to North Penn VW because it wasn’t running and the service department got it running for me and did a great job! Awesome communication and they gave me several options as to how to get running and the service department got it running for me and did a great job! Awesome communication and they gave me several options as to how to get it fixed. Top notch service. Thank you Ken Benton and Charlie Zajatz! More

I bought my first Jetta at North Penn. I have two more VWs now. They are my go to dealership for sales, parts and service. VWs now. They are my go to dealership for sales, parts and service. More

Great service and communication through the entire process of my appointment. Also loved that they offered to pick up my car and return it. Thank you!! :) process of my appointment. Also loved that they offered to pick up my car and return it. Thank you!! :) More

VW Beetle Convertible I dealt with Derek Fitchett, Jason Hartmann, and John Balassis and they all were very professional and accommodating. The dealer ship had everything I dealt with Derek Fitchett, Jason Hartmann, and John Balassis and they all were very professional and accommodating. The dealer ship had everything ready when I showed up to purchase my car and I was on my way in 30 minutes! Would highly recommend this dealership. More

Awesome service through the pandemic buying a Volkswagen Atlas and trading in my Passat. Matt worked online nights and weekends to accommodate us! Would recommend Matt and North Penn VW to anyone. Atlas and trading in my Passat. Matt worked online nights and weekends to accommodate us! Would recommend Matt and North Penn VW to anyone. More