North Penn VW

Even in these unprecedented times, North Penn VW remains a rock of dependability. From a no-hassle inspection and service appointment (that kept everyone’s safety in mind) to my favorite sales rep Matt goin a rock of dependability. From a no-hassle inspection and service appointment (that kept everyone’s safety in mind) to my favorite sales rep Matt going the extra mile to send me helpful info as I’m planning a new car purchase, I could not ask for a better, friendlier, and competent dealership. More

This is my family’s 6th car purchased from North Penn since 2011. COVID19 has brought on a lot of new processes but I am grateful for the enhancements that Jason and Matt made to keep us safe without com since 2011. COVID19 has brought on a lot of new processes but I am grateful for the enhancements that Jason and Matt made to keep us safe without compromising any of the experience. More

I've been using the dealership for over 12 years always been fare, and courteous, prices are a little high, but you get what you pay for been fare, and courteous, prices are a little high, but you get what you pay for More

Had my Atlas serviced for a recall. Process went without a hitch and the resulting video review completed by Kyle Doelp was terrific and concise. a hitch and the resulting video review completed by Kyle Doelp was terrific and concise. More

I don’t normally write reviews, but I wanted to give a huge shoutout to this dealership and especially Derek and Tim at North Penn Volkswagen! I unfortunately got rear ended on April 20th. 14k of damage, huge shoutout to this dealership and especially Derek and Tim at North Penn Volkswagen! I unfortunately got rear ended on April 20th. 14k of damage, they totaled out my Jeep. Being in the pandemic has been stressful enough. Buying a car during it? Even worse! They made the process MUCH easier than expected. And put me at ease. They were so helpful. I got to test drive a few vehicles (safely of course I was alone) and Derek assured me that there was no pressure and just wanted me to be happy with what I chose. Tim showed me a Tiguan that he was personally driving and I fell in love with it. They were able to get the process rolling for me even with the dealership being closed. Definitely interesting signing the paperwork to your new vehicle on the sidewalk of the dealership but I wouldn’t have it any other way. I got a CPO vehicle from them with only 12k on it. Very happy with my purchase! More

We recently purchased our second car from North Penn. Like the first time, the experience was very pleasant. I would definitely purchase again from North Penn. Like the first time, the experience was very pleasant. I would definitely purchase again from North Penn. More

They were friendly and thorough at the pickup. Everything was ready on time and the paperwork handoff was handled according to the new process times. was ready on time and the paperwork handoff was handled according to the new process times. More

Great and Easy Experience Online During Quarantine Had a great experience with Joe D (manager) and Jason H (finance) who were extremely helpful from the very first inquiry i made. Shawn the original s Had a great experience with Joe D (manager) and Jason H (finance) who were extremely helpful from the very first inquiry i made. Shawn the original salesperson helped me pick out a car online very easily and was very courteous before passing me to Joe to finalize the sale. The online process was incredible, I signed all the paperwork in minutes while at my house with Jason. Today, went to trade in my car and it took 15 minutes to sign a few papers and get on the road with the new car. Joe went above and beyond to help me set up the bluetooth and such, which was a big help. Overall an incredible and easy experience. Hopefully it stays this easy in the future More

Appointment drop-off/pick-up went smoothly and staff was friendly. They called to go over recommendations and prices prior to actually doing additonal add-ons. Also the video update from the tech was helpfu friendly. They called to go over recommendations and prices prior to actually doing additonal add-ons. Also the video update from the tech was helpful to show what they were doing. My car feels like it is running better since the visit and will keep getting it serviced at the manufacturers recommended intervals. More

It was a great transaction. No pressure to buy. Very accommodating considering the Covid-19 limitations. Great financing. Would definitely recommend this dealership if you are in the market. accommodating considering the Covid-19 limitations. Great financing. Would definitely recommend this dealership if you are in the market. More