North Penn VW

This was the most straight-forward, simple, and enjoyable car buying experience I have had or could have hoped for. After searching all over for an AllTrack in a specific color combination and option set I w car buying experience I have had or could have hoped for. After searching all over for an AllTrack in a specific color combination and option set I was set up with Michael Sinclair. We spoke about the car by phone, I knew exactly what I was buying, and by that day we had the sales agreements all set. Financing was simple and again completed by email with Jason Hartman. Michael and I scheduled a video chat to do a pre-purchase inspection of the new car and then set a date for delivery. I drove out about two-and-a-half hours from eastern Long Island to pick up my new car. Once getting to the dealership, Michael came out with the keys to my new AllTrack, Jason followed with a couple quick forms that needed original signatures and I was rolling away from the dealership in under 10 minutes. I hope these guys are still working for NorthPenn next time I need a car, New York dealers don’t hold a candle to how easy this was. Would absolutely recommend. More

2019 VW Beetle Convertiblr SE Purchasing a car at this time could be very stressful, North Penn could not have made it any easier. Everyone there was extremely helpful, courteous Purchasing a car at this time could be very stressful, North Penn could not have made it any easier. Everyone there was extremely helpful, courteous and very patient, Tim and Jason are the best. So happy with my new car. Thank You Thank You Thank You More

good reception Took care of the recall very well and advised of other potential services. Everyone was attentive and wearing the proper protective gear that is requ Took care of the recall very well and advised of other potential services. Everyone was attentive and wearing the proper protective gear that is required. More

Top notch, great experience since day 1. I feelVery Top notch, great experience since day 1. I feel Very comfortable having my car serviced at the dealer and knowing I am not being ripped off. Yes it Top notch, great experience since day 1. I feel Very comfortable having my car serviced at the dealer and knowing I am not being ripped off. Yes it may be a few more dollars (so they tell me) but peace of mind is worth it. More

Excellent service. Jesse did a great job explaining everything. He and his team discovered some improper repairs conducted by another dealer and helped me resolve the situation. everything. He and his team discovered some improper repairs conducted by another dealer and helped me resolve the situation. More

Ken and the team at NP VW are top notch! Always make the customer experience a great one. With PA’s potholes, I unfortunately had to go in for a tire and wheel replacement, and they were very respectful of customer experience a great one. With PA’s potholes, I unfortunately had to go in for a tire and wheel replacement, and they were very respectful of my time and made sure to get me in and out of there without issue. Thank you again North Penn VW, I’ll be back! More

I dealt with the salesman, Joe D., The business manager, Jason and two sales managers Derek and Jeff. Everyone was pleasant, professional and no pressure at all. The entire experience was delightful. Jason and two sales managers Derek and Jeff. Everyone was pleasant, professional and no pressure at all. The entire experience was delightful. More

Excellent service , honest and straightforward. Michael and Jason went above and beyond to make our purchase smooth and easy during the very difficult times. Efficient and excellent service highly recommen and Jason went above and beyond to make our purchase smooth and easy during the very difficult times. Efficient and excellent service highly recommend ! More

Service department is always so terrific and accommodating. The service department contacted me directly about a recall on the car. This is great service and helps keep car in shape. accommodating. The service department contacted me directly about a recall on the car. This is great service and helps keep car in shape. More

Tim Notarianni could not have made it easier. From test drive, to financing with the help of Jason, and finally essentially touch less delivery. Awesome! drive, to financing with the help of Jason, and finally essentially touch less delivery. Awesome! More