North Penn VW

Above and beyond my expectations I will start by saying that this was not only the best dealership experience, but possibly the best purchasing experience I've ever had. I had been lo I will start by saying that this was not only the best dealership experience, but possibly the best purchasing experience I've ever had. I had been looking for a specific vehicle (GLI) for the past couple of weeks. After searching through the standard car search sites, i came across a vehicle posted by North Penn. It must have just been posted within the day or two before that, as it still didn't have pictures. I decided to reach out, and was contacted by John. He confirmed the mileage for me, and had someone from sales reach out. Joe was able to give me a little bit of additional information on the car as well as give me an estimate for what my trade in would be worth. We talked about numbers a bit and everything seemed to be in order. Joe made sure everything was in place, as he knew that i would be driving out about 2 hours, and he didn't want me to drive out there for no reason. At this point, i still hadn't seen pictures of the car, but was comfortable enough to commit. When i drove in, Joe greeted me and showed me to the car. My jaw dropped. No pictures i could have seen would have done the car justice. Like new condition, beautiful color, just more than i expected in every way. Joe took the time out to show me all of the great features. I was getting more and more excited by the minute. I drove it for a bit and then met with Jason for the paperwork. reviewed everything, and I actually got an even better deal than i was initially. I never would have expected to get this kind of amazing customer service, let alone in these times. Safe to say North Penn has a new customer for life, and I will be recommending this dealer to anyone looking for a car. More

Awesome service through the pandemic buying a Volkswagen Atlas and trading in my Passat. Matt worked online nights and weekends to accommodate us! Would recommend Matt and North Penn VW to anyone. Atlas and trading in my Passat. Matt worked online nights and weekends to accommodate us! Would recommend Matt and North Penn VW to anyone. More

I bought my first Jetta at North Penn. I have two more VWs now. They are my go to dealership for sales, parts and service. VWs now. They are my go to dealership for sales, parts and service. More

Great service and communication through the entire process of my appointment. Also loved that they offered to pick up my car and return it. Thank you!! :) process of my appointment. Also loved that they offered to pick up my car and return it. Thank you!! :) More

VW Beetle Convertible I dealt with Derek Fitchett, Jason Hartmann, and John Balassis and they all were very professional and accommodating. The dealer ship had everything I dealt with Derek Fitchett, Jason Hartmann, and John Balassis and they all were very professional and accommodating. The dealer ship had everything ready when I showed up to purchase my car and I was on my way in 30 minutes! Would highly recommend this dealership. More

We had the extreme pleasure of purchasing a Certified Pre-Owned vehicle from North Penn VW. We dealt with Derek, Matt and Jason. They made our experience a pleasure and very comfortable even during the Pre-Owned vehicle from North Penn VW. We dealt with Derek, Matt and Jason. They made our experience a pleasure and very comfortable even during the current pandemic. The 45 minute drive and wait for PA to approve auto sales was well worth it! We would recommend North Penn Volkswagen to anyone looking to purchase a vehicle near and far. We give them a 10 star, 100%, EXCELLENT rating!!! More

I had a great experience at this VW dealership. I needed a new car during the covid19 pandemic and although there were several restrictions, everyone I interacted with was very professional and safe. They m a new car during the covid19 pandemic and although there were several restrictions, everyone I interacted with was very professional and safe. They made the process very easy for me and I’m confident I got a great deal. More

They helped us out when every other dealer would not. They didn’t try up sell us. They worked with what we had to spend They didn’t try up sell us. They worked with what we had to spend More

Great experience! It was my first visit to the service center for my state inspection and emissions and everything was very smooth. I especially liked the video summary! center for my state inspection and emissions and everything was very smooth. I especially liked the video summary! More

Greg is the best! Highly recommend you use him for your next car! You won’t be disappointed! All around good guy who genuinely cares about finding you the perfect car! next car! You won’t be disappointed! All around good guy who genuinely cares about finding you the perfect car! More