North Penn VW

Always great experience when dealing with North Penn Volkswagen ! This is the 4th Car purchased from Greg over the last 14 years and he always his best to make sure you get the best deal. First time m Volkswagen ! This is the 4th Car purchased from Greg over the last 14 years and he always his best to make sure you get the best deal. First time meeting Jason in the Finance dept and happy to say made the process simple. Thanks again ! More

Professionalism 100% Am always impressed with the professionalism of this dealership whether you're dealing with one of the sales team, service techs or the staff at the s Am always impressed with the professionalism of this dealership whether you're dealing with one of the sales team, service techs or the staff at the service check-in staff. They are all courteous, knowledgeable and most of all positive in discharging their duties and that says a lot for any business. If you have a happy staff, your customers feel relaxed and in competent hands. I was especially impressed with the way they handled the service customers amid the Covid 19 pandemic. They practiced all the proper protocols to ensure their own safety as well as the customers and were very diligent with returning your car sanitized and ready to go. In the 40 years my husband and I have been driving VWs, this is the best dealership we've ever encountered. More

At the height of covid-19, they made me feel safe and the video explaining what they were doing for my service was great. Quick and efficient. I would definitely recommend North Penn Service video explaining what they were doing for my service was great. Quick and efficient. I would definitely recommend North Penn Service More

VW Jetta We were also pleased with the easy process to do online because of covid-19. Shawn, John, online and Antonio and Jason at the shop they were all on t We were also pleased with the easy process to do online because of covid-19. Shawn, John, online and Antonio and Jason at the shop they were all on top of emails and the sale of the car.. Would go back again. J&B L More

Great Service during Covid 19 Tim our salesperson made buying a car for my son feel very safe during the Covid 19 pandemic. The way they handle the test driving of the car was amaz Tim our salesperson made buying a car for my son feel very safe during the Covid 19 pandemic. The way they handle the test driving of the car was amazing. The car was disinfectant and had plastic on the seat and steering wheel. You felt like they cared about your safety. This goes for all the paper work which was done over the phone with Jason and was completed. All we had to do when we got to the dealer was pay for the car and sign some papers. It was so easy. Thank you for making this enjoyable during a difficult time. Rebecca More

Very easy process to do online because of covid-19. Antonio was on top of emails that was sent back and forth. Would go back again. Antonio was on top of emails that was sent back and forth. Would go back again. More

My first visit to north penn VW service in a long while. Very satisfied with all aspects of service today. Great Covid precautions in place. Courteous and helpful staff. Very satisfied with all aspects of service today. Great Covid precautions in place. Courteous and helpful staff. More

Dropped Toureg off for warrenty work along with first time inspection. The vehicle was picked up when they said it would be completed, was washed and the service at the desk was very good. time inspection. The vehicle was picked up when they said it would be completed, was washed and the service at the desk was very good. More

Charlie Zajatz is the best. Your service department is the best with him in it. Everyone at the service department is fantastic. Thank you for another great experience! the best with him in it. Everyone at the service department is fantastic. Thank you for another great experience! More

North Penn VW service is upfront about possible charges. The best part of their service is that they stream a video of the inspection with commentary showing you what the problem is. The best part of their service is that they stream a video of the inspection with commentary showing you what the problem is. More