North Penn VW

I have had the best experience with North Penn VW. This is my 2nd vehicle with them. I can’t express enough how excellent my buying experience has been from beginning to end. I recommend anyone looking to is my 2nd vehicle with them. I can’t express enough how excellent my buying experience has been from beginning to end. I recommend anyone looking to buy new or used to choose North Penn VW. So far I am on my 2nd lease and they made the transition from my old to my new so simple and easy. Bill Kurz is the MAN!! I’m sure all of the salesmen/women are just as knowledgeable, kind, professional and easygoing but I have only had the pleasure of dealing with Bill K. and he is phenomenal. Please stop in and check them out! They are thee BEST!!! More

Accessories for my Atlas in stock and just what I needed to enjoy our summer fun in the sun! The Service Department delivered big time! to enjoy our summer fun in the sun! The Service Department delivered big time! More

All of the service advisors are very courteous and professional. The service work is completed, promptly. Scheduling an appt for your desired date is very easy professional. The service work is completed, promptly. Scheduling an appt for your desired date is very easy More

Excellent customer service used customer shuttle service, which was great and on time. Car was clean and ready for pickup when I returned to the dealer which was great and on time. Car was clean and ready for pickup when I returned to the dealer More

Impeccable, transparent, and realistic! I went in at 7am for a scheduled, complimentary multi-point inspection Friday, 5/28. Prior to this appointment, I went in near closing time, but Jesse took his time for a scheduled, complimentary multi-point inspection Friday, 5/28. Prior to this appointment, I went in near closing time, but Jesse took his time to come out and inspect my vehicle and got me in for an appointment of my choosing. Within 30 minutes of arriving at the dealer for the scheduled service, I was provided a video in which the service technician detailed all my vehicle's needs. This was followed by the kindest service professional Erin who took the time to explain all my vehicle's needs, associated prices, and consequences of not getting the things done. She was incredibly professional, knowledgeable, and thorough and made sure I was provided a courtesy shuttle to be taken to work. Two rear tire replacements, a fixing of a rear bent wheel, an alignment, and tire rotation were all done by lunch, and my car was even washed. I was provided a sizeable discount and left the dealership feeling like I was in a brand new car. Please give this dealer a shot! More

Tim is the most honest and knowledgeable car sales person you could ever find! Tim took such good care of us on our last vehicle we just came back again and bought another one from him. He is an absolute p you could ever find! Tim took such good care of us on our last vehicle we just came back again and bought another one from him. He is an absolute pleasure to deal with and gave us another great deal. More

The service was quick, easy and accessible. The rental office for the loaner car was also easy and efficient. No other comments at this time. office for the loaner car was also easy and efficient. No other comments at this time. More

Its easy to get to and the service dept associates treat you with respect and they answer all questions you may have. A great visit. you with respect and they answer all questions you may have. A great visit. More

Erin and her service team do a excellent job! Erin always kept me well-informed of the progress of my service work that her team was providing. Making repair suggestions when appropriate. kept me well-informed of the progress of my service work that her team was providing. Making repair suggestions when appropriate. More

The dealership is awesome I have been a customer there early 2000’s. I have only one complaint and I understand policy but they charge 160 to diagnose something even if your having it fixed there. I thin early 2000’s. I have only one complaint and I understand policy but they charge 160 to diagnose something even if your having it fixed there. I think they should waive or discount that fee. My part and labor was 235 plus the 160. More