North Penn Mazda - Service Center

Good Service & Communication I am normally very satisfied with the service I receive at NP Mazda. This visit they forgot to reset the service reminder that pops up every time you I am normally very satisfied with the service I receive at NP Mazda. This visit they forgot to reset the service reminder that pops up every time you start the car...so that was a little disappointing. I think I have to return to the dealer to have this taken care of. Other than that, everything is good. Update: turns out resetting it is quite easy to do and Caitlin called me right away 👍 More

Mazda Miata - Service All personnel were courteous and professional. In for inspection and oil change, but found two other issues which were discussed, quoted and after my All personnel were courteous and professional. In for inspection and oil change, but found two other issues which were discussed, quoted and after my approval, were fixed. More

Longer than usual wait but good service Time waiting for vehicle to be completed was a little longer than usual. About 2 hrs and usually it’s no longer than an hour for an oil change and ins Time waiting for vehicle to be completed was a little longer than usual. About 2 hrs and usually it’s no longer than an hour for an oil change and inspection. Other than that staff was very helpful and service was good. More

Thank You Electronic issue is fixed. Thanks to Wilkins Jones our Service Advisor. Will is on top of our Mazda CX5 requirements. Thanks for professional Repre Electronic issue is fixed. Thanks to Wilkins Jones our Service Advisor. Will is on top of our Mazda CX5 requirements. Thanks for professional Representatives like Will Jones More

Easy. Painless. started with a warm greeting. followed by people that knew why i was there. asked if i had any other needs or questions. told me approximately when it started with a warm greeting. followed by people that knew why i was there. asked if i had any other needs or questions. told me approximately when it would be completed and how they would contact me. directed me to the driver that would take me to my place of work. called earlier than planned and had driver pick me up. More

Service Wil Jones was amazing and helped me out tremendously. Super polite and was able to get my issue solved. I spoke with Morgan on the phone when I made m Wil Jones was amazing and helped me out tremendously. Super polite and was able to get my issue solved. I spoke with Morgan on the phone when I made my appointment. She was very polite and it was super easy to book my appointment. More

excellent and professional Caitlin was friendly and understood what my service needs were. Chris the tech did an excellent job on getting me back on the road a.. The both of th Caitlin was friendly and understood what my service needs were. Chris the tech did an excellent job on getting me back on the road a.. The both of them were very professional and the both of them did an excellent job. I rate them and North Penn Mazda a 10++..... More

Always friendly and customer focused Friendly, always very customer oriented. From sales to service, always keep the customer as number one, No pressure, and that's why I have purchased Friendly, always very customer oriented. From sales to service, always keep the customer as number one, No pressure, and that's why I have purchased many vehicles from here. More

Efficient From checking in, to video of my vehicle, and prompt courteous service it's a pleasure to have my car serviced here. Everyone is professional and take From checking in, to video of my vehicle, and prompt courteous service it's a pleasure to have my car serviced here. Everyone is professional and takes the extra step to satisfy their customers. More

Excellence!! Everything happened just right!! Service, price, time, experience, convenience!! I will continue to use North Penn Mazda for my service needs!! Thanks Everything happened just right!! Service, price, time, experience, convenience!! I will continue to use North Penn Mazda for my service needs!! Thanks to all involved!! More