1,918 Reviews of North Penn Mazda - Service Center
Excellent and timely service Will Jones was very accommodating to my service need request. Kept me well informed and there were no surprises when informed of the cost of the servi Will Jones was very accommodating to my service need request. Kept me well informed and there were no surprises when informed of the cost of the service. The complimentary car service is awesome and plan to continue servicing my car at North Penn Mazda. More
First service appointment for my new Mazda I arrived on time for my appointment and received a nice welcome from the service department. After a misunderstanding that I would be waiting instead I arrived on time for my appointment and received a nice welcome from the service department. After a misunderstanding that I would be waiting instead of dropping it off, they got my car in as quickly as possible. They were actually finished ahead of the promised time. More
Great experience,as always Catie Landis is amazing-she always gives me great advice and I know I can trust her to tell me what needs work and what can wait.Very knowledgeable wi Catie Landis is amazing-she always gives me great advice and I know I can trust her to tell me what needs work and what can wait.Very knowledgeable with fabulous customer service skills.Whatever you're paying her,it's not enough!! More
Fantastic Service! It was fantastic service from beginning to end! I appreciate the phone calls and texts on the status of my vehicle. The staff was very friendly and he It was fantastic service from beginning to end! I appreciate the phone calls and texts on the status of my vehicle. The staff was very friendly and helpful. More
Great! They fixed a minor issue from a previous service call...no problems! I would recommend North Penn highly to friends, family or anyone looking for a They fixed a minor issue from a previous service call...no problems! I would recommend North Penn highly to friends, family or anyone looking for a vehicle. More
Standard service - excellently done North Penn Mazda is my favorite car dealership. I have purchased 3 Mazdas from them, had all my service work done here and even used their body shop North Penn Mazda is my favorite car dealership. I have purchased 3 Mazdas from them, had all my service work done here and even used their body shop when I needed one. More
5,000 service and updating vehicle with Apple Car Play Great service! Very helpful with provinding assistance with Apple Car Play on my Mazda 6. Service was completed faster than estimated time. Video fro Great service! Very helpful with provinding assistance with Apple Car Play on my Mazda 6. Service was completed faster than estimated time. Video from technician was helpful too. More
Srvice warranty work The team is so easy to work with. Accommodating my schedule by finding solutions that work for me. The work was done in less time than expected. It wa The team is so easy to work with. Accommodating my schedule by finding solutions that work for me. The work was done in less time than expected. It was really nice to ride around in a 2018 model even if it was only for a day. More
Brakes and oil change The Service Manager explained the estimated costs thoroughly, and the actual came in very close. The car was completed when promised, and the repair The Service Manager explained the estimated costs thoroughly, and the actual came in very close. The car was completed when promised, and the repairs seem to have solved the problem. The only issue is that their oil changes are extremely expensive compared to other places. More
Great Service I scheduled an early-morning appointment and waited for my car. I was taken on time and the work was completed ahead of schedule. The staff was friend I scheduled an early-morning appointment and waited for my car. I was taken on time and the work was completed ahead of schedule. The staff was friendly and the coffee is outstanding. More