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1,918 Reviews of North Penn Mazda - Service Center
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January 04, 2019
Complimentary first service I visited North Penn Mazda for my first service on my new 2018 CX 5. Everyone was very polite, the service was completed quickly, and my vehicle was l I visited North Penn Mazda for my first service on my new 2018 CX 5. Everyone was very polite, the service was completed quickly, and my vehicle was left right by the door for me to hop in and drive. More
by PRINCIPALGS
Verified Customer
January 02, 2019
No issue this time Previous service experiences were not that great, but this time it was good. No surprise at check out. As always Wil Jones was great. Loaner car servi Previous service experiences were not that great, but this time it was good. No surprise at check out. As always Wil Jones was great. Loaner car service is very convenient. More
by SKLER
January 01, 2019
Windshield replacement Wrong windshield was ordered even though the appointment was made weeks in advance. Repair took three days and cost us additional $18 on loaner car in Wrong windshield was ordered even though the appointment was made weeks in advance. Repair took three days and cost us additional $18 on loaner car insurance. Not a happy camper. More
by JJJLSTACY
Employees Worked With
Will ?
January 01, 2019
Great Service NP Mazda was spot on with service again. Video of the needed repairs with mechanic explanation is a great idea. Even helped me schedule a followup whe NP Mazda was spot on with service again. Video of the needed repairs with mechanic explanation is a great idea. Even helped me schedule a followup when other parts arrive. Really appreciate their work. And I highly recommend them. More
by TOM.MCGUIRE56
Employees Worked With
Wil in Service
December 31, 2018
Excellent service The waiting area is very nice and everyone is so friendly! The video and updates sent by the service department are great to keep you up to date! The waiting area is very nice and everyone is so friendly! The video and updates sent by the service department are great to keep you up to date! More
by RHTORRI
Employees Worked With
December 28, 2018
Highly recommended I would come to North Penn Mazda for all my auto service needs, but sadly it's a ~40 minute drive from my house. Still, whenever I'm there, it's alway I would come to North Penn Mazda for all my auto service needs, but sadly it's a ~40 minute drive from my house. Still, whenever I'm there, it's always friendly, prompt service that's explained in detail to me, and I never feel like I'm being up-sold or taken advantage of. Their staff is always courteous and professional. More
by JEFFBL
December 27, 2018
Always Great Service The service department at North Penn Mazda has always been superb. While we own two other vehicles of different manufacturers, none of those dealer se The service department at North Penn Mazda has always been superb. While we own two other vehicles of different manufacturers, none of those dealer service departments compare to North Penn. From the minute you walk in and are greeted to the time you check out, the individuals are friendly and courteous. The receipt of a video as service is being done is an amazing touch. The service engineers are thorough in their descriptions and friendly. What a terrific experience time after time. More
by ROBERT.MIDDLEBERG
Employees Worked With
I forget the name of the individual who greeted me and explained everything, but he was terrific.
December 26, 2018
Consistently good service I’ve been coming here for 15 years and getting consistly good service, including regular maitenance and work at the body shop. I would recommend to a I’ve been coming here for 15 years and getting consistly good service, including regular maitenance and work at the body shop. I would recommend to anyone. More
by MarcR
December 22, 2018
Great experience Everything was perfect with the service that's why I gave 5stars.The only thing I didn't care for was the results of the complementary car wash lots o Everything was perfect with the service that's why I gave 5stars.The only thing I didn't care for was the results of the complementary car wash lots of spots missed.I was under the impression that it was washed by a person in your detail dept. Sincerely.........Nate More
by NATECLIME
December 21, 2018
inspection and oil change I think all staff (front desk and rental area) are very friendly and provided good service. I just wished that my car could be done sooner. Wish the I think all staff (front desk and rental area) are very friendly and provided good service. I just wished that my car could be done sooner. Wish there is an option to use more than one coupon though More
by MAZDA123
Employees Worked With
