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North Penn Mazda - Service Center

Colmar, PA

4.8
1,918 Reviews

1,918 Reviews of North Penn Mazda - Service Center

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January 17, 2019

Maintenance and More Great dealership, Easy access for appointments. Friendly, efficient employees. Will and Caitlin always take care of me. Like the video feature from More

by BMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Jones, and, Steve in the Service Department
Feb 05, 2019 -

North Penn Mazda responded

Thank you for the positive feedback! We appreciate you taking the time to share your experience with us and we look forward to seeing you at your next service visit!

January 16, 2019

Always helpful Everyone is quick and kind. Courteous and well mannered. I absolutely love the new video feature as well!!! I love to be able to watch and learn more More

by DANAYELLOW44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In rentals
Jan 17, 2019 -

North Penn Mazda responded

Thank you for the kind words. We appreciate you taking the time to share your experience and we look forward to your next visit with us!

January 16, 2019

long inspection dropped car off on Monday night for an 8:30 am Tuesday appt to have state inspection done. car was not ready until after 3pm on Tuesday. seems a l More

by JOHNLAURICELLA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

North Penn Mazda responded

Thank you for sharing your experience with us. The appointment that you schedule is the time to meet with the advisor and if you have the car scheduled as a drop off, we get it in throughout the day. If there is a specific time you would like the car back, we just ask that you let us know and we can meet that request. I apologize that this was not explained to you when you scheduled your appointment. We do hope we will see you at your next service visit and if there is anything I can do or if you have any questions, please contact me at 267-956-1160. Amanda Young, Service Manager

January 13, 2019

Service completed timely Had my Mazda CX5 in for 15,000 mile service and annual inspection. The work was completed during the time promised and I was provided the price in ad More

by LOBEZNO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 17, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate the feedback and look forward to seeing you at your next visit with the CX5.

January 12, 2019

They never disappoint. Thank you This is our 3rd Mazda and we will keep coming back. Next our 16 year old will need a car so hopefully we can get a cheap reliable Mazda for her so we More

by BDIBLACKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

North Penn Mazda responded

Thank you for letting us know about your experience here over the years! It really means a lot to us! Can't wait to start a new generation of a Mazda owner! - Kyle Neith

January 10, 2019

Always have a great experience at North Penn. Everything from the buying experience of my Mazda 3 to the service, my wife and I have been very happy with North Penn Mazda. The service center will More

by JOHNADA42201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Jan 17, 2019 -

North Penn Mazda responded

Thank you for the great review! We strive for 100% customer satisfaction and it seems we achieved that with you! We look forward to your next visit with us.

January 09, 2019

Great customer service, usual dealership pricing The video summary by the tech is an awesome feature! Amanda has been great helping me with a possible warranty claim. No conclusion yet on if it's a More

by SCRAPMASTER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

North Penn Mazda responded

Thank you for the kind words Mark. I will continue to answer any questions that you have in reference to your CX5. We hope to see you at your next service visit!

January 09, 2019

Really nice people and really great service My experiences at North Penn Mazda has always been great...from sales to service. Such nice people! I would recommend this dealership to anyone intere More

by nvpinto1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

North Penn Mazda responded

We appreciate the feedback. Thank you for the kind words as 100% customer satisaction is our goal and it appears that we have achieved that with you during your service.

January 09, 2019

Awesome dealership Was a pleasure dealing with Mazda on every level from sales to service to the Collision Center unfortunately had to use the collision center, due to s More

by SCAMP2531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot to get their names but the two people in the Collision Center were awesome from the girl at the front desk to the gentleman who came out to assess the vehicle
Jan 15, 2019 -

North Penn Mazda responded

Thank you for your business. We are glad you had a great experience with us. We truly try to make this an easy and fun process! Enjoy your new car. - Kyle Neith

January 08, 2019

Recall nitice Took my car in for a recall notice. I arranged a wait appointment, and they took my car on time, finish the inspection for the recall very quickly, an More

by JQUINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

North Penn Mazda responded

Thank you for the positive feedback! We appreciate you taking the time to share your experience with us.

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