North Penn Mazda - Service Center

Extremely friendly and knowledgeable I love going here for all my service needs. Employees are always so kind and knowledgeable. Really put customers first. I will always come back I love going here for all my service needs. Employees are always so kind and knowledgeable. Really put customers first. I will always come back More

Routine oil change I hate to leave any type of negativity when sharing my opinion but sometimes it can be useful to the company to help better the customer service. The I hate to leave any type of negativity when sharing my opinion but sometimes it can be useful to the company to help better the customer service. The people who work in the service department are generally knowledgeable but I had a terrible experience when paying my bill. The girl was so unprofessional and couldn’t be bothered answering my question about a car loaner and rudely told me “I have no idea”. Well my thought is, it’s your department and you should have some knowledge about a general service. She didn’t even make eye contact. Really poor skills on this girls part. It made her look completely lazy and stupid in my opinion. More

AWESOME! I purchased my Mazda 3 in 2008, North Penn has maintained & serviced my car all these years. I always receive the best in service and courtesy. I purchased my Mazda 3 in 2008, North Penn has maintained & serviced my car all these years. I always receive the best in service and courtesy. More

Quick Express Service I had to reschedule my appointment due to winter storm. Service personnel were very helpful in doing this. The actual service was what I expected. I had to reschedule my appointment due to winter storm. Service personnel were very helpful in doing this. The actual service was what I expected. More

They fit me in anyway I mistakenly showed up for my Friday scheduled appointment on Thursday. Michael and the service team were understanding and asked if it was okay to wa I mistakenly showed up for my Friday scheduled appointment on Thursday. Michael and the service team were understanding and asked if it was okay to wait a little longer than usual. I felt so embarrassed about my scheduling mistake but Michael assured me it was okay as there happen to be some cancellations today. This put my mind at ease. I was really pleased with the service I received. So glad I chose North Penn Mazda. More

Oil change Great service and courtesy car for a routine oil change. Accomadated my schedule and was flexible with pick up and drop off even during a snow storm! Great service and courtesy car for a routine oil change. Accomadated my schedule and was flexible with pick up and drop off even during a snow storm! More

Fuel pump replacement My car was stalling. Service could not have been easier, from the tow to the loaner. Everything was covered under warranty. I was in and out in no tim My car was stalling. Service could not have been easier, from the tow to the loaner. Everything was covered under warranty. I was in and out in no time. More

quick, efficient, professional, respectful Had first service. Treated very well. Good free coffee! Comfortable waiting area with free wifi and usable work areas. I just wish it was closer. Had first service. Treated very well. Good free coffee! Comfortable waiting area with free wifi and usable work areas. I just wish it was closer. More

I love North Penn North Penn is not the closest to me dealership, but their service is so worth traveling a little further. I won't even consider servicing my car anywh North Penn is not the closest to me dealership, but their service is so worth traveling a little further. I won't even consider servicing my car anywhere else. Everything about them says, "We care". The team is awesome. Always professional, courteous and efficient. They go the extra mile. Comfortable waiting area is a plus, since I wait during most of my appointments. Also love all of the tech innovations, from online booking to video reports on the work being done. Very convenient, helpful and kinda cool. All in all, North Penn service is definitely outstanding and superior to all of the other service centers I've been to before. More

Great experience as usual Staff is always courteous and professional. I travel 1 hr from Flemington, NJ so always wait at dealership while service is being performed. The waiti Staff is always courteous and professional. I travel 1 hr from Flemington, NJ so always wait at dealership while service is being performed. The waiting room is comfortable and pleasant. Service personnel keep me updated. This time I received a video on my phone from the service technician working on my car describing exactly what was done. I loved this! Even got a complimentary car wash! More