1,918 Reviews of North Penn Mazda - Service Center
Efficient! The people that work there are very nice and helpful. I was very pleased with the service!? I will definitely be coming back in the future. The people that work there are very nice and helpful. I was very pleased with the service!? I will definitely be coming back in the future. More
North Penn Mazda Rocks! From sales to service I have been very pleased with North Penn for over 10 years. I’m on my 3rd Mazda and this company consistently has been reliable From sales to service I have been very pleased with North Penn for over 10 years. I’m on my 3rd Mazda and this company consistently has been reliable, knowledgeable, and professional throughout. More
Review Will Jones was excellent to work with . He updated me throughout my service . However, the two girls while I was checking out were too busy complainin Will Jones was excellent to work with . He updated me throughout my service . However, the two girls while I was checking out were too busy complaining about someone else . More
Efficient Service & Excellent Service and Mechanic Staff Will (service desk) is an excellent communicator, sharing updates but also walking me through the necessary repairs. He clearly explains what certain Will (service desk) is an excellent communicator, sharing updates but also walking me through the necessary repairs. He clearly explains what certain parts do and whether or not it is a critical repair for right then or if it could wait a little longer. I like how he tries to get the same mechanic to work on my car across visits. The waiting area is nice; it is quiet and offers an array of options. I don't eat the snacks but it is nice that they are offered. I very much appreciate when they can wash my car at the end. Amanda is pleasant and pays attention when you're working with her. More
Why isn't air conditioner working Diagnosis discovered refrigerant had leak; needed new evaporator. Everything replaced and working fine - no charge as it was covered under warranty. Diagnosis discovered refrigerant had leak; needed new evaporator. Everything replaced and working fine - no charge as it was covered under warranty. Bonus was the car was washed and looked great. More
Regular service Normal appt. for oil and tire rotation. Issue with heating system also resolved at the time. The video walk around was an added feature that showed i Normal appt. for oil and tire rotation. Issue with heating system also resolved at the time. The video walk around was an added feature that showed issues the should be resolved in the near future. A great overall experience. More
Another Great Service Appointment! Prompt, friendly service. Video review of work to be done. Reasonable cost. Waiting area conducive towards relaxing. Free car wash coupon given as p Prompt, friendly service. Video review of work to be done. Reasonable cost. Waiting area conducive towards relaxing. Free car wash coupon given as part of the service. More
New motor Needed new motor under warranty and was done very quickly and service was very professional. Have used them many times and always pleased . Also wit Needed new motor under warranty and was done very quickly and service was very professional. Have used them many times and always pleased . Also with sales and body shop More
Excellent service, staff, and faci Came in for an oil change, tire rotation, and overall inspection of vehicle. The service staff person was friendly, efficient, and knowledgeable. She Came in for an oil change, tire rotation, and overall inspection of vehicle. The service staff person was friendly, efficient, and knowledgeable. She is clearly devoted to customer satisfaction. The car was taken in at my appointment time and was finished quickly-- a bit before the agent's time estimate. The video from the service technician is a nice extra touch and quite helpful. A free car wash followed. The waiting area at the facility is very nice and provides coffee, hot chocolate, water, snacks, etc. The staff made the whole experience quite nice. Great place, great people, great service. I'll be back for sure More
Excellent Another excellent experience with the North Penn Mazda Service Team. I appreciate how easy it was to schedule my appointment at a date/time convenient Another excellent experience with the North Penn Mazda Service Team. I appreciate how easy it was to schedule my appointment at a date/time convenient for me. My car was ready when promised, and checkout was quick. More