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North Penn Mazda - Service Center

Colmar, PA

4.8
1,844 Reviews

1,844 Reviews of North Penn Mazda - Service Center

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November 14, 2018

Great! They fixed a minor issue from a previous service call...no problems! I would recommend North Penn highly to friends, family or anyone looking for a More

by RRSCHUMACK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

North Penn Mazda responded

Thank you! We appreciate the kind words and recommendation. We hope you have a wonderful holiday season and will see you next year!-Amanda Young

November 14, 2018

Standard service - excellently done North Penn Mazda is my favorite car dealership. I have purchased 3 Mazdas from them, had all my service work done here and even used their body shop More

by CONNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Nov 28, 2018 -

North Penn Mazda responded

Thank you Mr. Connard! We appreciate your business and look forward to continue servicing your vehicle/s in the future.-Amanda Young

November 12, 2018

5,000 service and updating vehicle with Apple Car Play Great service! Very helpful with provinding assistance with Apple Car Play on my Mazda 6. Service was completed faster than estimated time. Video fro More

by JFIORAVANTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

North Penn Mazda responded

Thank you for the review Mr. Fioravanti. We hope you are enjoying your Apple Car Play on the Mazda6!-Amanda Young

November 10, 2018

Srvice warranty work The team is so easy to work with. Accommodating my schedule by finding solutions that work for me. The work was done in less time than expected. It wa More

by WINGITON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilkins Jones, Katlynn Harris
Nov 28, 2018 -

North Penn Mazda responded

Thank you for sharing your experience with us. We are glad to hear that we were able to accommodate your needs in a timely fashion. We look forward to seeing you soon! Have a great holiday season.-Amanda Young

November 09, 2018

Brakes and oil change The Service Manager explained the estimated costs thoroughly, and the actual came in very close. The car was completed when promised, and the repair More

by JOHNANDPAMKUNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us! I do apologize that you feel our oil changes are expensive. Your vehicle uses full synthetic oil so it is more expensive then a conventional oil change. Our pricing is actually very competitive within the market for a full synthetic oil change. You will also be receiving a $10 check from Castrol to use toward your next visit with us here. We hope to see you at that next visit and also hope you have a nice holiday season!-Amanda Young

November 08, 2018

Great Service I scheduled an early-morning appointment and waited for my car. I was taken on time and the work was completed ahead of schedule. The staff was friend More

by JOHNTWRIGHT1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

North Penn Mazda responded

Thank you Mr. Wright for sharing your experience with us. Our goal is for you to have a 5 star visit every time you come in. We look forward to seeing you again!-Amanda Young

November 07, 2018

best service I own many cars such as Mercedes, BMW, and Lexus, Honda, Toyota including Mazda but Mazda's service is one of the best. Mazda may not sell its cars ma More

by NEVERENDINGSTORY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

North Penn Mazda responded

Thank you so much for taking the time to share your wonderful experience with us. We appreciate your business and look forward to your next visit with us!

November 01, 2018

Good Service & Communication I am normally very satisfied with the service I receive at NP Mazda. This visit they forgot to reset the service reminder that pops up every time you More

by LBOCKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

North Penn Mazda responded

Laura, I am glad that Catie got everything figured out for you quickly and I do apologize for that missed step. We thank you for taking the time to share your experience here with us! -Amanda Young

November 01, 2018

Mazda Miata - Service All personnel were courteous and professional. In for inspection and oil change, but found two other issues which were discussed, quoted and after my More

by JIM.WATERS4711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

North Penn Mazda responded

Thank you for sharing your experience with us! We look forward to seeing you and your Mazda's at their next service appointments. -Amanda Young

October 31, 2018

Longer than usual wait but good service Time waiting for vehicle to be completed was a little longer than usual. About 2 hrs and usually it’s no longer than an hour for an oil change and ins More

by ZACHMARTIN875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

North Penn Mazda responded

I do apologize that you feel you waited longer than usual at your recent service visit. The inspection and an oil change typically takes about 2-2.5hrs. We do thank you for taking the time to share your experience with us and we hope to see you at your next visit!-Amanda Young

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