North Penn Mazda - Service Center

Great service North Penn Mazda is a great place to have car services. Quick and offer free loaner car. Car was done correctly first time. Friendly staff!!! North Penn Mazda is a great place to have car services. Quick and offer free loaner car. Car was done correctly first time. Friendly staff!!! More

Mazda Inspection/Oil Change They're a good, trustworthy, helpful service center. We've been going there for the past 10 plus years and I wouldn't take my car anywhere else. They're a good, trustworthy, helpful service center. We've been going there for the past 10 plus years and I wouldn't take my car anywhere else. More

Great customer service from Will Always kind, courteous, professional help from Will and the customer service team! Always feel like he is looking out for the best interest of the cu Always kind, courteous, professional help from Will and the customer service team! Always feel like he is looking out for the best interest of the customer and explains all options and procedures! More

Car in for inspection Dan Bretz always gives me top notch service everyone is always friendly and pleasant. Been taking my car there for years as well as the entire famili Dan Bretz always gives me top notch service everyone is always friendly and pleasant. Been taking my car there for years as well as the entire families cars. More

First service on my 2018 With a early morning appt., I was greeted, signed in and shown the lounge to wait with my free coffee and read the paper while my car was serviced. E With a early morning appt., I was greeted, signed in and shown the lounge to wait with my free coffee and read the paper while my car was serviced. Everything was great. More

Disappointed in the "appointment" time Apparently having an "appointment" at 10:00 doesn't mean that they will start working on your car at 10:00. It only means that is when you are schedul Apparently having an "appointment" at 10:00 doesn't mean that they will start working on your car at 10:00. It only means that is when you are scheduled to drop the car off. When I called around 2:00 to see if they were finished with my inspection and oil change, I was told they were just getting ready to pull it in the service bay and they would be finished in "an hour or so". Having not heard ANYTHING by nearly 5:00, I decide to just go and wait there for them to finish. I was told they were just finishing up because they were delayed by a recall on another car. So in the end, my car had a oil change and didn't need anything done to pass inspection and it still took over 3 hours after they started on a "one hour or so" job and and 7 hours after my "appointment". I wanted to get the car done early so I could paint a room in my house. I didn't want to have to stop painting to go get the car. Needless to say, no painting got done that day. More

Nice People I decided to go to this dealership for alignment even I had some cheaper options, the reason they know how to do quality work, especially for the alig I decided to go to this dealership for alignment even I had some cheaper options, the reason they know how to do quality work, especially for the alignment. Their price was reasonable too (which is also a big factor). As always everyone in service is very nice. More

Fast friendly service They were able to service my vehicle ahead of schedule. Fast and friendly staff and a courtesy loaner vehicle. I would recommend this dealership and r They were able to service my vehicle ahead of schedule. Fast and friendly staff and a courtesy loaner vehicle. I would recommend this dealership and return. More

Fast and Efficient I don't think I have ever been to a dealership that treats me like family. Thank you North Penn Mazda, Amanda and Wil especially for always taking car I don't think I have ever been to a dealership that treats me like family. Thank you North Penn Mazda, Amanda and Wil especially for always taking care of me. Great job More

Routine Service A very pleasant experience from the front desk to the tech who worked on my vehicle. Everyone was polite knowledgeable and more than accommodating I A very pleasant experience from the front desk to the tech who worked on my vehicle. Everyone was polite knowledgeable and more than accommodating I will continue to bring my vehicle to NPM for service in the future. More