1,844 Reviews of North Penn Mazda - Service Center
Always excellent for sales/service/body shop/ rentals This dealership goes above and beyond alll the time. I have two Mazda’s and live them both . The service and sales and body shop and rentals are top This dealership goes above and beyond alll the time. I have two Mazda’s and live them both . The service and sales and body shop and rentals are top notch More
Sales and service experience Great experience working with John Sell to purchase the car; I have had two Mazdas over the last 10 years and the service department has always been e Great experience working with John Sell to purchase the car; I have had two Mazdas over the last 10 years and the service department has always been exceptional to deal with.. More
Great service! Will was great to work with. Will and Amanda Kept me informed as the repair progressed and the loaner vehicle enabled me to get to and from work and a Will was great to work with. Will and Amanda Kept me informed as the repair progressed and the loaner vehicle enabled me to get to and from work and all activities. More
Good as Always The North Penn Mazda service is always ready for me, courteous and keep me informed of the progress of my repair. I went in for a 65,000 mile maintena The North Penn Mazda service is always ready for me, courteous and keep me informed of the progress of my repair. I went in for a 65,000 mile maintenance. When they saw my inspection was due for January, I was advised they could do the inspection today as well and save me another visit in January. Knowing that I had arranged to stay at the dealership while the service was being performed, they remained aware of my timeline and had the car ready when promised. More
Battery and emergency break check Great experience from ease of making the appointment to dropping off vehicle to picking up the car when finished. Outstanding customer service from e Great experience from ease of making the appointment to dropping off vehicle to picking up the car when finished. Outstanding customer service from every level. Always pleasant. More
Nothing special here Have had better service in the past from these people. Now, sometimes they hit the mark, sometimes they don't. I have had too many repeat visits this Have had better service in the past from these people. Now, sometimes they hit the mark, sometimes they don't. I have had too many repeat visits this year to get problems resolved to recommend them 100%. There are other Gold Cup dealers in the area. More
Excellent and timely service Will Jones was very accommodating to my service need request. Kept me well informed and there were no surprises when informed of the cost of the servi Will Jones was very accommodating to my service need request. Kept me well informed and there were no surprises when informed of the cost of the service. The complimentary car service is awesome and plan to continue servicing my car at North Penn Mazda. More
First service appointment for my new Mazda I arrived on time for my appointment and received a nice welcome from the service department. After a misunderstanding that I would be waiting instead I arrived on time for my appointment and received a nice welcome from the service department. After a misunderstanding that I would be waiting instead of dropping it off, they got my car in as quickly as possible. They were actually finished ahead of the promised time. More
Great experience,as always Catie Landis is amazing-she always gives me great advice and I know I can trust her to tell me what needs work and what can wait.Very knowledgeable wi Catie Landis is amazing-she always gives me great advice and I know I can trust her to tell me what needs work and what can wait.Very knowledgeable with fabulous customer service skills.Whatever you're paying her,it's not enough!! More
Fantastic Service! It was fantastic service from beginning to end! I appreciate the phone calls and texts on the status of my vehicle. The staff was very friendly and he It was fantastic service from beginning to end! I appreciate the phone calls and texts on the status of my vehicle. The staff was very friendly and helpful. More