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North Penn Mazda - Service Center

Colmar, PA

4.8
1,844 Reviews

1,844 Reviews of North Penn Mazda - Service Center

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November 30, 2018

Always excellent for sales/service/body shop/ rentals This dealership goes above and beyond alll the time. I have two Mazda’s and live them both . The service and sales and body shop and rentals are top More

by ALUBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will, Brent Freid
Nov 30, 2018 -

North Penn Mazda responded

Thanks for letting us know about your experience and being a loyal North Penn Mazda customer. Enjoy your new Mazda! - Kyle Neith

November 29, 2018

Sales and service experience Great experience working with John Sell to purchase the car; I have had two Mazdas over the last 10 years and the service department has always been e More

by DGSPORTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Dec 17, 2018 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us! We appreciate the feedback and look forward to seeing you at your next service visit. We hope you have a wonderful holiday season!

November 29, 2018

Great service! Will was great to work with. Will and Amanda Kept me informed as the repair progressed and the loaner vehicle enabled me to get to and from work and a More

by JOYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

North Penn Mazda responded

We appreciate you taking the time to share your great experience with us! We thank you for your business and hope you have a wonderful holiday season!-Amanda Young

November 28, 2018

Good as Always The North Penn Mazda service is always ready for me, courteous and keep me informed of the progress of my repair. I went in for a 65,000 mile maintena More

by JCM18914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
Nov 28, 2018 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team.-Amanda Young

November 27, 2018

Battery and emergency break check Great experience from ease of making the appointment to dropping off vehicle to picking up the car when finished. Outstanding customer service from e More

by GPRONKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will..is exceptional...always nice, helpful and professional..treats me great every time!!
Nov 28, 2018 -

North Penn Mazda responded

Thank you for taking the time to share your experience! We appreciate the feedback and look forward to seeing you at your next service visit.-Amanda Young

November 23, 2018

Nothing special here Have had better service in the past from these people. Now, sometimes they hit the mark, sometimes they don't. I have had too many repeat visits this More

by DRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2018

Excellent and timely service Will Jones was very accommodating to my service need request. Kept me well informed and there were no surprises when informed of the cost of the servi More

by SANKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Jones
Nov 28, 2018 -

North Penn Mazda responded

Thank you Steve! I will pass this along to Wil. Next time you come in maybe we will have a Protege for you to drive while your car is in for service...just like old times! -Amanda Young

November 20, 2018

First service appointment for my new Mazda I arrived on time for my appointment and received a nice welcome from the service department. After a misunderstanding that I would be waiting instead More

by MWALSH8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

North Penn Mazda responded

I apologize for the misunderstanding but am thrilled to hear we handled it in less time then promised! Thank you for taking the time to share this experience.-Amanda Young

November 17, 2018

Great experience,as always Catie Landis is amazing-she always gives me great advice and I know I can trust her to tell me what needs work and what can wait.Very knowledgeable wi More

by STURMMIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

North Penn Mazda responded

Thank you for the excellent review! I will certainly pass this on to Catie and we look forward to seeing you at your next service. -Amanda Young

November 16, 2018

Fantastic Service! It was fantastic service from beginning to end! I appreciate the phone calls and texts on the status of my vehicle. The staff was very friendly and he More

by GEMONCIVAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

North Penn Mazda responded

Dear (Username), On behalf of the North Penn Mazda team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your vehicle in the future.-Amanda Young

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