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North Penn Mazda - Service Center

Colmar, PA

4.8
1,918 Reviews

1,918 Reviews of North Penn Mazda - Service Center

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April 26, 2019

Great all around effort on Everyone’s part! Will was very helpful and knowledgeable, I had a question about my brakes after inspection. Will was patient and extremely helpful in answering my que More

by Extremely Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Jones, five stars, Mike Fontaine, Colleen Celec, Brent Freid
May 04, 2019 -

North Penn Mazda responded

Thank you for letting us know about your experience! - Kyle Neith

April 25, 2019

In early out early as promised Again great service in early out early as promised! Looking to get an SUV soon so we will definitely give North Penn Mazda a shot!! Thanks More

by Robin231!
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

North Penn Mazda responded

We appreciate you taking the time to share your experience with us. Thank you for the feedback and we look forward to seeing you at your next service.

April 25, 2019

Excellent service!! North Penn Mazda's service is second to none. The service representatives are courteous, helpful, respectful and oh so organized. You are treated wi More

by Farmer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Jones - 5 Stars
Apr 25, 2019 -

North Penn Mazda responded

We appreciate you taking the time to share such positive feedback about our service department! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Thank you for taking the time to share your experience with us and we look forward to seeing you at your next visit.

April 25, 2019

State Inspection and Emission Service Excellent service from the time I scheduled the service until the time I drove my car home. Extremely professional and Customer Service oriented. Ever More

by RTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Jones
May 08, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate the feedback and look forward to seeing you at your next service visit.

April 23, 2019

Awesome Fast efficient service with a great price and friendly staff and service. Didn’t know they did service on non Mazda cars which is great for me More

by HARRISINVESTIGATIONSLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will and Ron
Apr 25, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us Ms. Harris! We appreciate your feedback and look forward to seeing you again.

April 19, 2019

Felt valued From the time I dropped off my MX to the time I picked it up...I felt the Mazda Team strived to provide me great service. Mission accomplished!! More

by G24601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori in rental department
Apr 25, 2019 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate the feedback and look forward to seeing you at your next visit.

April 19, 2019

Fast,Friendly, Exact Great customer service, work was completed sooner then expected. Excellent customer service, clean showroom, Friendly staff. Exceeded my expectations, More

by FRAHESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William (Wil)
Apr 25, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate your feedback on Wil and we look forward to seeing you at your next visit.

April 17, 2019

Repair covered under warranty AC stopped working Set up appointment online and reserved a loaner car Because I purchased the extended warranty all costs were covered Everyone I More

by PANFILEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Apr 25, 2019 -

North Penn Mazda responded

Thank you for the kind words Michael. We appreciate the feedback and are glad we could get your air conditioning concern fixed quickly for you!

April 17, 2019

Rental I really didn’t care for having to walk from the service desk (front of the business) all the way to the rental desk(the rear of the business). I know More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

North Penn Mazda responded

Thanks for letting us know about your experience Dave. I wish we had a way to make that a better scenario. We are about a month or two away from redoing our store to be more customer friendly with a Premium feel. We will soon have a covered area to pull your cars in as well. Thanks again for your input. - Kyle Neith

April 15, 2019

Great service Always a great experience! Easy and on time. Everyone is a pleasure to deal with and friendly. I always leave happy. I have been a customer for a whil More

by ANGMOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

North Penn Mazda responded

Thanks for taking the time to let us know about your experience. - Kyle Neith

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