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North Penn Mazda - Service Center

Colmar, PA

4.8
1,918 Reviews

1,918 Reviews of North Penn Mazda - Service Center

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May 21, 2019

I AM RETURNED CUSTOMER BECAUSE EXCELLENT SERVICE. i have experienced best customer service in Delaware valley. i have purchased new and old cars. car service is best which i count on, that is why i re More

by TEMPLEPATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WILKINS JONES SERVICE AD VISOR (FIVE STARS)
May 28, 2019 -

North Penn Mazda responded

We appreciate you taking the time to share your experience with us. We apprecaite the business and look forward to seeing you at your next visit!

May 16, 2019

customer service I’ve never experienced customer service like I did here. Everyone went above and beyond to make sure I was comfortable and they’re all so nice. I was More

by hkim11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jansons
May 16, 2019 -

North Penn Mazda responded

Thanks for this AWESOME review! We truly try to make this a great experience. - Kyle Neith

May 16, 2019

best service department! Best service department! The staff is always so kind and efficient. Wil is always there to take care of the customers that he works with. More

by FUSCA.MORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
May 28, 2019 -

North Penn Mazda responded

Thank you Morgan for the positive feedback. We are lucky to have Wil as well as the rest of the service staff!

May 09, 2019

Best Service NP Mazda is fantastic. Everyone is very nice and helpful. Service department is efficient, fast, and reliable. They called to let me know there was a More

by lp12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
May 28, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We value our customers and appreciate the positive feedback!

May 08, 2019

Service I was greeted with a big Good Morning! Staff was extremely Professional. Also, efficient & adequate. Great coffee! I was also given a coupon for a fr More

by Heartsr4you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

North Penn Mazda responded

Thanks for the awesome review! - Kyle Neith

May 03, 2019

Warranty Replacement of Electronic Module Staff did a very good job working with Mazda Tech Services to identify and correct the problem. New Odometer cluster module was needed. Part was ord More

by GregoL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jansons
May 08, 2019 -

North Penn Mazda responded

Thank you Greg for taking the time to share your experience. This visit was for an unfortunate situation, but I am glad we were able to diagnose and get the Miata fixed for you quickly. We hope you are enjoying the car and look forward to seeing you at your first service appointment!

May 02, 2019

2013 Miata inspection and oil change Prompt service, and loved the video that was e-mailed to us, review the inspection process on the car.. Very good waiting room and it is nice to be a More

by Never mind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Jones
May 08, 2019 -

North Penn Mazda responded

We appreciate you taking the time to share your experience with us. We look forward to seeing you at your next service visit.

April 30, 2019

Great service, great staff Been a customer since the 90's, have moved out of the area but continue to come back to buy new cars and get great service. More

by Northpennfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also get great service and help from Wil !, Michael Jansons
May 08, 2019 -

North Penn Mazda responded

Thank you for the kind words. We strive to do our best for our customers and it seems as though we have been doing just that for you after all these years! We look forward to seeing you at your next visit.

April 29, 2019

Excellent service & very fast! The team at North Penn Mazda is always very friendly, professional and fast with their service. I am frequently on a tight schedule, so this helps me More

by Marion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jansons
May 08, 2019 -

North Penn Mazda responded

Thank you for the positive feedback Marion! We strive for 100% satisfaction with our customers and it appears that we achieved that with your visit. We look forward to seeing you at your next service visit.

April 29, 2019

Sounds like a cliche but it’s true friendly people who provide great service time after time!! They explain what service will be performed and why and tell you how long it is expected t More

by nvpinto1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Celec, Michael Jansons
May 08, 2019 -

North Penn Mazda responded

Thank you Nick! We are glad we were able to get you in and out quickly for your state inspection. We appreciate you taking the time to share your feedback with us :)

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