North Penn Mazda

Awesome experience. A class act! Total awesome and pleasurable experience..Vinny Denardo was super accommodating and friendly. Prices fare...great and classy act from everyone eve Total awesome and pleasurable experience..Vinny Denardo was super accommodating and friendly. Prices fare...great and classy act from everyone even Barry who was my shuttle driver. Brent was awesome too. Will highly recommend this dealership. Love them!! Having visited other dealerships with a negative experience. These guys went over and above to earn my business. Thank you North Penn Mazda ?? More

New Mazda purchase Traded in 2009 Mazda 6 for 2015 model. Joe Butler helped me with my purchase. Joe is a keeper! The main reason I purchased the same day I started Traded in 2009 Mazda 6 for 2015 model. Joe Butler helped me with my purchase. Joe is a keeper! The main reason I purchased the same day I started looking is due to not being pressures by Joe to do so. A pleasure to work with...even set up my blue tooth for me in my new car. High pressure salesman should take a page out of Joe's book. LOVE MY ZOOM ZOOM....Nance Garner Quakertown, Pa. More

Best car buying experience I've had yet! I recently bought a car here and had a great experience. I was trading in my minivan which wasn't in great shape and still got a good price for it. To I recently bought a car here and had a great experience. I was trading in my minivan which wasn't in great shape and still got a good price for it. Tony Hamilton gave me a great price on my purchase and was very easy to work with. Highly recommend Tony and North Penn Mazda. More

Great First Time Leasing Experience Having never leased a car, Tony did a great job explaining everything to me and working with me to setup a deal that was perfect for me. I'll definkt Having never leased a car, Tony did a great job explaining everything to me and working with me to setup a deal that was perfect for me. I'll definktely be back the next time I'm looking for a car! More

Easy to Work With Dan and all the other employees at North Penn Mazda made the car buying experience easy and pleasurable. No pushy sales people and fair, open and hone Dan and all the other employees at North Penn Mazda made the car buying experience easy and pleasurable. No pushy sales people and fair, open and honest negotiating. I would definitely recommend this dealership and our sales person Dan was outstanding. The Mazda 6 we chose is a great car and our sales person took the time to patiently explain all of it's many features. Colleen, who handled all our paperwork, was extremely pleasant and thoroughly explained everything to us. Do yourself a favor and go to North Penn Mazda the next time you need a high quality automobile. More

Best Mazda dealer around Great Service, in and out fast! Everyone at the dealership is very knowledgeable. Jason helped me get financing I needed, even after switching to th Great Service, in and out fast! Everyone at the dealership is very knowledgeable. Jason helped me get financing I needed, even after switching to the dark side. I have purchased both my vehicles from this dealership, and I just wish I lived closer so I could use it for servicing. Always worth the trip when in the market for a Mazda. More

Worth a trip from anywhere I hate buying a car, but when I need to, I do exhaustive research online to narrowdown my car to a few select models. After many reviews, research an I hate buying a car, but when I need to, I do exhaustive research online to narrowdown my car to a few select models. After many reviews, research and test drives, I decided that I wanted a certified preowned 2014 Mazda 3 iGrand Touring in Blue Reflex Mica. Seeing one listed online at North Penn Mazda, I jumped at the opportunity soon after the car was listed. A price was negotiated with John Sell and I secured financing and delivery details with Mike Fontaine. I made the trek from Connecticut to Pennsylvania to pick up the vehicle. Unfortunately the car at delivery was Deep Crystal Blue and NOT Blue Reflex Mica as the website had described. I did not want the darker blue, I had a dark colored car in the past and they're a xxxxx to keep clean. Mike Fontaine, who had been so helpful during the initial predelivery correspondence was dejected and visibly embarrassed at the unforseen situation infront of him. Neither he or I had ever discussed the color of the car, we merely went by what was described online. The question of color wasn't even a thought in my mind. Visibly upset, Mike asked me what he could do. I wasn't concerned about the deal that was just blown in my mind. I was concerned about how I was going to get back to Connecticut since I took the train down to Philadelphia and was dropped off by my brother that lives locally to the dealer. Mike Fontaine offered me a rental car or have the North Penn Courtsey Shuttle drive me home. Of which I did. Still upset several days later, I emailed Mike about the situation stating that I would be willing to work with him if he could find me the same car with similar miles. He stated that he would look around. Unsuccessful with his search, he offered me a NEW 2015 Mazda3 i grand touring in Blue Reflex Mica. It was an offer I couldn't refuse. Over the next several days I corresponded with Kyle Neith while Mike was out of the office. Kyle researched all the associated closing fees associated with Connecticut's out of state registration. Some were more than initally expected so he ate some of those costs for me. AMAZING. Delivery day arrived and I was amazed at the ease. I was in the dealership and on the road in less than a half hour. It couldn't have been easier. I received my Connecticut registration and new plates in the mail faster than it would have taken me had I gone to my local DMV myself. As mentioned in my first sentence...I hate buying a car. Its not fun. However the team at North Penn Mazda gets it. They bent over backwards for me. They didn't have to. They could have simply said "we're sorry" (which they did) and left it at that (which they didn't). They realize the value of customer service and satisfaction. They realize a mistake but more than made up for it. I hope I don't need a car for a good 10 years, but when I need one I will certainly consider making the 4 hour trip from Connecticut to North Penn Mazda. More

Great purchasing experience. We had a very pleasant purchasing experience. Vinny DeNardo was very knowledgeable and personable. He treated us with respect and did not pressure We had a very pleasant purchasing experience. Vinny DeNardo was very knowledgeable and personable. He treated us with respect and did not pressure us at all. More

No tricks/no hassles I drove out to North Penn Mazda from Philadelphia after a bad experience with another dealership. Vinny was attentive and respectful. The sales manage I drove out to North Penn Mazda from Philadelphia after a bad experience with another dealership. Vinny was attentive and respectful. The sales manager listened to what I was looking for in terms of price, and beat the competition. The place operates efficiently without losing it's personal touch. Colleen in finance was adept with a multitude of financial forms while maintaining a positive attitude. I was a serious customer on the last day of the month during the hectic holiday shopping season and received prompt service. Overall, customer service was excellent with shuttle service enabling me to drop off my rental vehicle in the area, while they completed the paperwork. Although a greater distance to travel, the distance paid off and I'm likely to return as a service customer too. Peggy Thomson More

A great experience Dan Oestreich was a pleasure to work with on the purchase of our new Mazda3 hatchback. We were looking for a particular trim and color and he found i Dan Oestreich was a pleasure to work with on the purchase of our new Mazda3 hatchback. We were looking for a particular trim and color and he found it. Delivery was no-hassle, folks in the dealership are very friendly. I have an MX-5 that I purchased at a different dealership, but took it to NP for my first service. Pete Koch was extremely helpful, they serviced the car while I waited. It was done on time. I would highly recommend this dealership. More