North Penn Mazda

A great car buying experience I came in to purchase a used Mercedes that I had found on Carfax used cars, my salesperson was Vinny Dinardo. Vinny was extremely helpful, friendly, a I came in to purchase a used Mercedes that I had found on Carfax used cars, my salesperson was Vinny Dinardo. Vinny was extremely helpful, friendly, and made me feel that he wanted sincerely for me to be happy with my new vehicle. He's a straight up good guy! Colleen Celec handled my paperwork when picking up my vehicle, she's a charming, personable, young gal, who knew her job extremely well, and sped me through the process quickly and easily. Overall a great experience with a dealership that is truly a class act. I'm very happy with my purchase, thank you. More

easiest time leasing a vehicle we have had Vinny is the most personable salesman we have delt with very knowledgeable and helpful will definitely recommend this dealership and Vinny to family a Vinny is the most personable salesman we have delt with very knowledgeable and helpful will definitely recommend this dealership and Vinny to family and friends More

First-Rate Buying Experience My wife and I bought a new CX-5 in May (for me). We were so happy with the car and the dealership that we came back in December to buy a new CX-9 (fo My wife and I bought a new CX-5 in May (for me). We were so happy with the car and the dealership that we came back in December to buy a new CX-9 (for her). Salesman John Sell was very patient and helpful throughout, especially when it came to explaining the car's high tech features. More

Great first car buying experience! A few weeks ago, I saw a 2005 Toyota Celica listed on CarGurus that caught my eye. When I called North Penn Mazda to inquire about the vehicle late on A few weeks ago, I saw a 2005 Toyota Celica listed on CarGurus that caught my eye. When I called North Penn Mazda to inquire about the vehicle late one Monday evening, the woman on the phone told me that someone would be in touch with me soon. That was an understatement. Mike Hogan, my salesman, immediately called right back! He was not your stereotypical high-pressure salesman, and that is a large part of the reason why I ended up purchasing the car. Had I felt pressured or uncomfortable, we probably wouldn't have made a deal, and I would have left. He was very relaxed, informative, and eager to communicate with me via telephone and email. Eventually we drove over 200 miles down to North Penn Mazda, and met Mike Hogan. He stayed with us for a bit, then stepped back and allowed us to examine the vehicle on our own, which I really liked. On our test drive, he accompanied me, but only after asking if it was ok first. I'm telling you, I can't say enough nice things about him! When we returned from the test drive, they took the car into the garage to look into what ended up being a minor issue with the vehicle (a few wheels out-of-balance). We then met the used car sales manager, Mike Fontaine, who was also very pleasant. Between Mike Hogan and Mike Fontaine, we eventually closed on a deal, and purchased the car. This dealership, and the two individuals mentioned above, provided a completely transparent car buying experience for us. Everything was out on the table, there were no secrets, and no ridiculous games. I really can't thank them enough. Brent Freid in Financing was great, as well as Colleen Celec, who was very down-to-earth, funny, and a pleasure to work with! From the bottom of my heart, thank you to all of you listed above at North Penn Mazda who made my car purchase practically flawless. Maybe next time I will bring the appropriate checks. ?? More

Should of Shopped Here First! After a day of shopping for a car, we should of stopped here first. We were greeted immediately,test drove the CX-5 and walked away with a great and After a day of shopping for a car, we should of stopped here first. We were greeted immediately,test drove the CX-5 and walked away with a great and knowledgeable experience. Never once felt pressured. Joe Butler knew his product and took the time to know what we were looking for. I would highly recommend buying from Joe and this dealership. More

Respectable sales manager, nicest service I shopped around a lot after I knew I wanted the 2016 cx-5. I bought from north penn because they were knowledgeable, respectful (didn't always happen I shopped around a lot after I knew I wanted the 2016 cx-5. I bought from north penn because they were knowledgeable, respectful (didn't always happen for a young woman), and very helpful. I worked with Tony specifically and he was every thing I wanted in a sales manager. I wish I remembered the names of the male and female who helped me in the service department for my first oil change. Both were all-smiles, cherry, and SO FAST! Thanks north penn madza, I love my car and you guys! More

Stress-Free Experience for First Time Buyer I had a fantastic experience with North Penn Madza! They made the process so smooth and easy. This was my first time buying a car and my salesman, Dan I had a fantastic experience with North Penn Madza! They made the process so smooth and easy. This was my first time buying a car and my salesman, Dan O, answered all my questions and was extremely patient with me. He had the car completely ready and waiting for me to pick up. The finance team had all my paperwork done which again made the process a breeze. Thank you, North Penn Madza, for making my first car-buying experience such a great one! More

Best Experience Ever buying a New Car! I was so lucky that I bought my new Maxda3 5-Door i Hatchback Grand Touring at North Penn Mazda! The entire experience was wonderful from start to f I was so lucky that I bought my new Maxda3 5-Door i Hatchback Grand Touring at North Penn Mazda! The entire experience was wonderful from start to finish. The Manager, Kyle Neith, first communicated with me via email, as well as many other dealerships. I had good vibe about him and decided to go there. He introduced me to my Sales Rep., Tony Hamilton and I could not have had a better person. No hard sell. Just a warm, friendly and knowledgeable man. He was awesome! He made me feel good and I trusted that I would get a great deal...image that...trusting a car salesman is really possible at North Penn! We negotiated until I felt I had the best deal and it wasn't like sparing it was just fair dealing. I got the car I wanted and at a better price that I thought I'd get. Got a good price on my trade-in on a 15 year old Buick too. After the sale, I picked up my car 2 days later...at my choice. He was so patient and we went inside my car and he went over everything on how to operate it and linked up my phone to it. He spend a lot of time with me and I knew how to do everything including using my great Mazda Nav. System, setting up the radio presets...he even showed me things I didn't even know I had! We took my car on a test drive and he even showed me more things this great car could do. Did I say he did all this after the sale! He introduced me to the Service Dept. and had me set up my first oil change/maintance appointment....they were really nice there too. If I tell you it felt like a family affair- it did. My experience with the finance rep..Colleen Celec was good too. She knew her stuff and was easy to work with. I know I have said a lot, but there is so much more good things that I didn't get to tell you for not wanting to write a book. Just know if you want to have a good experience buying and getting a great deal on your car...this is really the place you need to go. I, honestly, am happy I went here and I have a great feeling that I will be happy for all my future car service needs. Thank you for such a fantastic job, Tony Hamilton. You really went out of your way and have a customer for life. Thank you Kyle Neith for your honesty and for hiring such a great group of people. I love my new car!! More

Only dealership I want to buy cars from! Been a customer since the 90's, this is the third car I have bought. Sales rep Tony Hamilton was so helpful, and the service crew has always been exce Been a customer since the 90's, this is the third car I have bought. Sales rep Tony Hamilton was so helpful, and the service crew has always been exceptional! Worth the drive from wherever you are! More

This Dealership Stands Alone Very impressed with the whole buying experience. My wife and I purchased a 2012 Mazda 3 Skyactiv that was in pristine condition. Passed 2 Mazda dea Very impressed with the whole buying experience. My wife and I purchased a 2012 Mazda 3 Skyactiv that was in pristine condition. Passed 2 Mazda dealers on my way to North Penn. John Sell literally did all the work even helped me find cheaper insurance for the vehicle. Brent was very helpful since this was our first financed car, very thorough and nice. The whole process was under an hour and John even synced my wife's phone to the car so she could listen to her music on the way home. That type of service you just don't see in the Lehigh Valley, very happy I didn't even bother with Scott or Young Mazda. Will gladly buy another vehicle. Hoping to see a good used FJ Cruiser on their lots haha. More