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North Penn Mazda
Colmar, PA
2,823 Reviews
Welcome to North Penn Mazda in Colmar, PA Serving your Philadelphia Mazda needs.
We are your source for new and used cars in Colmar. If you're looking for a new Mazda, Certified Pre-Owned Vehicle, or a used car, truck, or SUV near Philadelphia, you'll find it here. Stop by or schedule a test drive online at your convenience. We offer discounts on a variety of services, be sure to check our site often for the current offers. Discover for yourself why Philadelphia Mazda drivers choose North Penn Mazda. We are your source for new and used cars in Colmar.
Your Philadelphia Mazda Destination | New & Used Cars in Colmar
Family-owned and operated since 1971, we are your source for new and used cars near Philadelphia! Whether it's help with service or parts, financing or a quote, we're here to make your car shopping experience pleasant and hassle-free. We are conveniently located on RT 309, just a short drive to Interstate 476 and Philadelphia.
North Penn Mazda - Your Philadelphia Mazda authority | Benefits Program
We've built customer loyalty through our excellent customer service skills, but also through offering our Benefits Program. As a member, our Philadelphia Mazda customers receive a variety of benefits: a hassle-free, full disclosure sales environment, complimentary car washes, shuttle service, and so much more. If you refer a new customer to us, and they purchase a new or pre-owned vehicle, you'll receive a check from us to say thank you. If you're a Philadelphia Mazda shopper, stop by today to find out more about North Penn Mazda's Benefits Program.
North Penn Mazda your source for Philadelphia Mazda parts and service
Our state of the art body shop can handle any type of repair that your vehicle needs. We will work with your insurance company to assist in resolving your claim for you. If you need one, we have a rental car service available so that while your vehicle is being repaired, you won't have to bring your life to a halt. Our expert service and parts teams will help keep your vehicle running as good as new. If you're looking for accessories to personalize your car, we've got what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,823 reviews
July 18, 2011
Michael Fontaine was awesome. Was able to go into detail on all the features on the car and answered all of my questions. As soon as I walked in the dealership, everyone was very friendly and said hello. on all the features on the car and answered all of my questions. As soon as I walked in the dealership, everyone was very friendly and said hello. Very professional as well as comfortable :) More
by barbie22
Employees Worked With
Michael Fontaine, Mike Fontaine
July 15, 2011
Generally I hate car salesmen, but I was pleasantly surprised with Dan. He seemed genuinely interested that we were comfortable with the whole experience. Dan helped us pick out a car that was right fo surprised with Dan. He seemed genuinely interested that we were comfortable with the whole experience. Dan helped us pick out a car that was right for us and not the one that would give him the biggest commission. He was incredibly knowledgeable about the car and answered all of our questions. What I liked the most was that there was no pressure to buy. We began looking at the car 6 months prior to purchasing it and not once did he hound us, but assured us that when WE were ready that he would be there to help. I would definitely recommend this dealership to anyone, especially if Dan is their salesman. More
by ajvan123
July 10, 2011
Not overly pushy; very helpful. SD card for navigation system was missing. Overall was a pleasant experience but the car itself was main attraction. ZOOM ZOOM! system was missing. Overall was a pleasant experience but the car itself was main attraction. ZOOM ZOOM! More
by gabellf
July 08, 2011
The salesman was very knowledgable about the vehicles and was a great pleasure to work with. We have had 2 family members buy from Dan and we will keep on referring more. Thanks for the great service! was a great pleasure to work with. We have had 2 family members buy from Dan and we will keep on referring more. Thanks for the great service! More
by ddeleo25
July 07, 2011
This is the third car that I have purchased from Dan in the past 18 months (2 used and now 1 new). I've been mostly happy with the service I've received at this store. The sales experience has been great w the past 18 months (2 used and now 1 new). I've been mostly happy with the service I've received at this store. The sales experience has been great with Dan and that's why I keep asking for him when I go back. None of the 80's style sales pitch, strong-arming or low balling trade value stuff took place, which is very different from the other dealers I went to in the past few weeks while shopping for a new car. I ended up with the car I wanted for the price I wanted. So that sums it up well. I just can't handle the older sales guys and their sales tactics from some of the other dealers, so I find Dan really easy to deal with and kind of refreshing. He did forget to give me one piece of info, which I found later on the internet, but hey, there was a LOT of stuff to go through... My one complaint since I started frequenting this dealer has been the service department. They are all super nice, they know my name and ask about my family and they are all-around great people, but I recently called and asked about a recommended service and they quoted me the most expensive service possible. I did some research and found out that what Mazda REQUIRED at this milestone was hundreds less than what the dealer said I needed. We ended up resolving this and they apologized and I believe it was handled well enough, hence me buying another car there. But now with the new car, there's another issue: I had it in the shop the other day to get the owner personalization done (I had a list of options that I wanted to alter). When the service was done, I asked specifically if there were any items that couldn't be done, or if there were any issues. I was told no, it's all good. Well it's not. 95% of what I asked for is done, but one of the most important (to me) changes I requested was not performed and I was not told. I now have to go back and ask them to do it AGAIN, and chances are I'll have to pay this time. Apparently Mazda USA only pays for one personalization visit during ownership. Long story short: Sales gets a 5, Service a 3-4. I said 4 because they are good people. More
by butler80
July 07, 2011
North Penn Mazda ended up being a great place to purchase my first car. The sales staff was particularly helpful with guiding me along; from selecting the car that was right for me, all the way through signi my first car. The sales staff was particularly helpful with guiding me along; from selecting the car that was right for me, all the way through signing. My sales rep, Dan Oestreich, couldn't have been any friendlier. He made the process simple and rewarding. I'm proud to say that with Dan's help I secured my first car, completely under my name and financing. Its a day I won't forget, and one that would not have happened if it wasn't for Dan and North Penn Mazda. More
by parklife
June 24, 2011
They were very friendly and not the typical "slick" sales types. My salesperson Mark was very willing to let me test drive as many vehicles as I wanted and helped to discuss and sort through a "slick" sales types. My salesperson Mark was very willing to let me test drive as many vehicles as I wanted and helped to discuss and sort through all the different options. He was good at explaining all the different aspects of the vehicle, from the interior features to the engine. More
by preuning
Employees Worked With
Mark Steficek
June 12, 2011
We've been researching a new car for a little while and came across this dealership. From the moment we walked in to the actual purchase - we were handled with the utmost customer service. The purchase f came across this dealership. From the moment we walked in to the actual purchase - we were handled with the utmost customer service. The purchase from start to finish went very smooth and there were no surprises (like you sometimes have with other dealers). Mark went over and beyond to ensure we were treated with respect and we knew we were in the right hands. Also, Mark was very patient since we have plenty of questions. We are very pleased with our sales rep and our experience at North Penn Mazda. We will definitely purchase from this dealership when it comes time to replace our other car. More
by shoppeanut
Employees Worked With
Mark Steficek
June 01, 2011
Well, I was a customer of another Mazda dealership that I had dealt with for several years. Lets just say I hadnt heard from them since I started my lease with them 2 years ago. A close friend of mine recomm had dealt with for several years. Lets just say I hadnt heard from them since I started my lease with them 2 years ago. A close friend of mine recommended that I speak with North Penn, to see what exactly my options could be. I met Michael. He was so helpful, informative and extremely nice. He let me know what was going on every step of the way. I have never been as happy as I am now with my car and the dealership I am now using!!! I will be coming back from here on out....:) More
by emcg118
Employees Worked With
Michael Fontaine, Mike Fontaine
March 03, 2011
I purchased my Mazda mx5 (Miata) from this dealership in 2008. I was in a fender-bender and had my auto body repairs done at this dealership too, this was on August 3rd 2010. When I picked my vehicle up, I 2008. I was in a fender-bender and had my auto body repairs done at this dealership too, this was on August 3rd 2010. When I picked my vehicle up, I handed the employee my credit card for payment. Seven months later...I get a phone call from the dealership. A woman asked me how much did I pay. I opened my "Mazda folder" and read to her "THE FINAL BILL" the sheet that they gave me when I picked my car up. I explained to her that it was stamped "PAID", with the word VISA. She asked what was the amount charged to my card. I explained, I don't remember nor do I have that card anymore. She said if I paid with a credit card, a copy of the charge would be stapled to it. Me, "Nope, nothing stapled." She asked me if I remembered what time did I pick the car up. This is when I truly believed she had to be on crack. She said that I owed $446 for a supplement charge. I said the bill said nothing about a supplement charge and if I owed additional money, why would they stamp the final bill as "paid"? She continued to bager me so I told her I was ending the conversation and I'll call my insurance company. 2 days later I received a threatening letter from the dealership. I know people make mistakes but not once did she say they made a mistake and she was extremely rude!!!! I am taking my business else where. More
by ballbuster
Employees Worked With
Kathy Mason, Ken Picari
