North Penn Mazda

awesome! The service crew at North Penn Mazda is just plain Awesome! They take care of you with ease. They know your name and they process your service as fas The service crew at North Penn Mazda is just plain Awesome! They take care of you with ease. They know your name and they process your service as fast as they can. They are honest and dependable. More

Great experience Brent in the finance department was great. Charlie dud a nice job in sales, a little surprised the gas tank was not full and the car could've been run Brent in the finance department was great. Charlie dud a nice job in sales, a little surprised the gas tank was not full and the car could've been run through the car wash. By the way, the car does not have a full spare More

Great service, cares about their customers I bought my Mazda CX5 about two years ago and I have used their service department exclusively for maintenance of my Mazda. I am extremely happy with I bought my Mazda CX5 about two years ago and I have used their service department exclusively for maintenance of my Mazda. I am extremely happy with their service. They are very professional and efficient. I feel that they understand how important and necessary the car is to their customers lives and they do their best to perform the service with as little disruption to the customers as possible.. They now utilize videos of the car repair to keep the customer informed as repairs are being performed and any issues that they see with the car. I really trust these guys! More

Excellent experience. Previous to dealing with North Penn Mazda (NPM), I have been shopping around for about 3 months. Due to my location, the cars that I was interested in Previous to dealing with North Penn Mazda (NPM), I have been shopping around for about 3 months. Due to my location, the cars that I was interested in were often clearly more expensive around my area. I had no other choice than to drive ~3 hours in order to get a competitive price. Therefore, finding a trustworthy dealer like NPM was crucial. It was the first time I spoke with them, but they delivered. Starting from Jamie (Internet representative), they gave me the information I was looking for, and recommended me to a great sales specialist, Dan. He then helped me get all the documents in order, revealing all information as requested. He also arranged the service people to get the certified inspection and detailing done in 2 days so we can pick up the car that weekend(I had special guests coming the next week). The actual visit was equally as great, if not better. From the get go, the trade in was done as agreed, all paperwork was in order. Even Brent, the finance manager, was a delight to talk to, and really helped us go through the documents and process easy, with no hidden issues/questions. Truth be told, it was my first used car purchase, and I was quite worried that they might pull something on me (and I will be in a losing position, since I would have to drive 3.5 hours back home). However, my first visit to NPM was excellent, and I feel I will make more trips in the future. I recommend NPM to other perspective buyers, including ones who are planning to travel to purchase. More

They make it easy for me to care for my car I appreciate that there is no hassle or pressure from this dealer. They are informative, professional and courteous. This is the first dealer I’ve u I appreciate that there is no hassle or pressure from this dealer. They are informative, professional and courteous. This is the first dealer I’ve used that will keep me returning! More

Routine Maintenance and Repairs to our two Mazda 3's North Penn Mazda's Service Dept service reps, mechanics & techs have been great to work with in handling all of our service issues. For several years North Penn Mazda's Service Dept service reps, mechanics & techs have been great to work with in handling all of our service issues. For several years they have serviced three Mazda's we have owned and we have found all their dealings to be fair and reasonable. I always sit in the customer waiting area while waiting for my car to be serviced and over the years I have heard many favorable comments from other customers. They never try to pressure you into making unnecessary repairs. We purchased three Mazda's from Tony Hamilton and he has also treated us with respect and has always given us excellent deals when purchasing our cars.and most importantly - no pressure!! Great place to buy and service your Mazda! More

EXCELLENT SERVICE!! The service team of North Penn Mazda are fantastic! I had a flat tire on a Saturday and they were able to get me in that day to have it fixed.. Katie The service team of North Penn Mazda are fantastic! I had a flat tire on a Saturday and they were able to get me in that day to have it fixed.. Katie and Allison are always courteous and helpful.. Service with a smile. More

Service as it’s finest Smooth, professional, complete satisfaction I was extremely impressed with every aspect of my service experience with North Penn Mazda and I will con Smooth, professional, complete satisfaction I was extremely impressed with every aspect of my service experience with North Penn Mazda and I will continue having my Mazda serviced by this fine group of friendly personnel More

First car buying experience Service was quick, efficient, and thorough. Each team member I worked with was respectful and informative. I felt very comfortable, knowing they were Service was quick, efficient, and thorough. Each team member I worked with was respectful and informative. I felt very comfortable, knowing they were taking care of every step in the car buying process. More

Great Experience Seamless in and out in an hour. Courteous and friendly staff. Great deal and knowledgeable sales person. Ask for Tim. Completely satisfied with the ex Seamless in and out in an hour. Courteous and friendly staff. Great deal and knowledgeable sales person. Ask for Tim. Completely satisfied with the experience. More