North Penn Mazda

Hassle-free Vinny at North Penn Imports made purchasing my new car easy and hassle free! He provided kind and knowledgeable service with NO pressure. He patien Vinny at North Penn Imports made purchasing my new car easy and hassle free! He provided kind and knowledgeable service with NO pressure. He patiently put up with my inability to make up my mind, and found me the perfect car. Colleen in finance was just as accommodating. Both are friendly and explain everything, making the car-buying experience simple and enjoyable! More

North Penn Mazda Tony Hamilton is the best and I cannot say enough to others about him and the great service. This time I also got to meet Brent Freid who also helped Tony Hamilton is the best and I cannot say enough to others about him and the great service. This time I also got to meet Brent Freid who also helped to make the experience seamlessly. You guys are the best. Thank you! More

Personal Experience With Zero Stress Came to the dealership with my father and perused the lot looking for a few vehicles that we noticed online. Normally at any other dealership you will Came to the dealership with my father and perused the lot looking for a few vehicles that we noticed online. Normally at any other dealership you will be pounced on once you step foot onto the property, but not here. We were given our space until we were ready. Met with Charlie and he pulled one of the vehicles for us to test drive. Although the vehicle did not have everything I wanted I spent some time with Charlie afterwards so he could get an idea of what I was looking for. A few days later I received a text from Charlie, which is a lot less informal and love instead of phone calls back and forth, indicating a vehicle that matched my preferences was just traded in. The next day I went back to see and test drive and loved everything about it. While waiting for my dad to arrive Charlie made sure I was comfortable and answered any questions about the car I had. Conversation after conversation while we waited, it almost felt like I knew Charlie for a while and we were just sitting around catching up. Really made the experience a lot less stressful for me. Once my dad arrived we started the infamous numbers conversation that everyone dreads. However at North Penn Mazda this process was not dreadful at all. We talked numbers and they were very reasonable and accommodating to any concerns we had about numbers or the car itself. Then spoke with Brent Freid to finalize all the papers, whom was great to work with. Very friendly and created a very relaxed environment with what could be a stressful time for a first time buyer. Once signed, we walked out the door and stepped into the new vehicle. Charlie explained all the features and hooked my phone up to the car. I then was off with my first vehicle, all thanks to Charlie. I definitely will keep North Penn Mazda in mind for the future. More

Used car purchase, easy, peasy My salesman, Charles, Brent (finance) & everyone I encountered (service staff) were pleasant, courteous, thoughtful & considerate. The process was tim My salesman, Charles, Brent (finance) & everyone I encountered (service staff) were pleasant, courteous, thoughtful & considerate. The process was timely & smooth. Made me smile more than once. Happy customer, recommend stopping by for new or used car purchase More

Staff was helpful and friendly. Great staff. Got me out quickly in my new ride. I would highly recommend North Penn Mazda. Special thanks to Dan O. And Brent F. Great staff. Got me out quickly in my new ride. I would highly recommend North Penn Mazda. Special thanks to Dan O. And Brent F. More

Good dealership Good online presence. Charlie was great to work with. He was helpful and answered our questions. The car had an issue which the dealership tried to br Good online presence. Charlie was great to work with. He was helpful and answered our questions. The car had an issue which the dealership tried to brush off but we ended up having to take it back in for CPO warranty repair. They provided us with a courtesy car but it was still a hassle as in live an hour away from the dealership. So wish that was easier. But overall, a good experience - the service department seems to be very efficient. So if you live close by, my issue wouldn't be such a problem for you. And yes, I'm very happy with my new car. More

Great First Car Buying Experience! Jon and Colleen were very patient and helpful throughout the whole process. Jonathan was very friendly and worked with me to agree on a price. Colleen Jon and Colleen were very patient and helpful throughout the whole process. Jonathan was very friendly and worked with me to agree on a price. Colleen was extremely knowledgeable and patient throughout the paperwork and financial detailing. I would use them again for my next car. More

Excellent Service! Vinny was amazing and knowledgeable in helping me purchase my Mazda3. I had been driving the same car for 14 years(also purchased here) and he had mu Vinny was amazing and knowledgeable in helping me purchase my Mazda3. I had been driving the same car for 14 years(also purchased here) and he had much patience while showing me how everything worked. Everyone was so kind and courteous and I'd highly recommend North Penn in a heartbeat. Love my new car!! Thank you! More

Third car purchase with North Penn Mazda It’s always a pleasure working with the team at North Penn... The entire staff is friendly, courteous, and thy never play games, etc. I looked at inve It’s always a pleasure working with the team at North Penn... The entire staff is friendly, courteous, and thy never play games, etc. I looked at inventory ahead of time on line, we saw something we liked, sent an email, they gave us a great quote and had the car up front ready for a test drive when we arrived. Wrapped up the entire process in an hour. It’s our 3rd Mazda... my kids still drive the original 2. Great cars. More

Friendly, informative, and professional. Worked with Vinny to decide on a Mazda CX-5. He walked me through a few different test drives and convered all the important information about each m Worked with Vinny to decide on a Mazda CX-5. He walked me through a few different test drives and convered all the important information about each model/trim. I was never pressured and able to take my time picking the right car. On the financing side, Brent went through all the number in detail. Overall very happy with the experience. More