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North Park Volkswagen

San Antonio, TX

Overview
Reviews
4.9
1,381 Reviews
Call Dealership (210) 581-1000
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21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 1,381 reviews

September 17, 2026

Nice people who do a great job of taking care of the customer. Definitely recommend you. More

by Jhabdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Backman
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Sep 28, 2026 -

North Park Volkswagen responded

Thank you for the kind words and recommendation! We’re so glad to hear that our team took great care of you and provided you with a positive experience. We truly appreciate you choosing North Park Volkswagen!

September 17, 2026

Nice and very happy with the attention to service and help from Lorin Chapwick Greta person More

by hmoralesa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorin Chapwick
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Sep 28, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience! We’re so glad to hear you were happy with the service and assistance you received from Lorin. We truly appreciate your kind words and will be sure to share them with him!

September 16, 2026

Mario and Jacob were exceptional salesmen. I wa beyond happy with the vehicle I purchased and the price I purchased it at. I would definitely recommend this dealership and these wonderful sale More

by GINAGEE14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
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Sep 28, 2026 -

North Park Volkswagen responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with Mario and Jacob. We truly appreciate your recommendation and are so happy you’re loving your new vehicle. We’ll be sure to share your wonderful feedback with them!

September 15, 2026

Great customer service. My service experience was outstanding. David C. was professional and provided exceptional service! More

by lettygreynosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Collins
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Sep 15, 2026 -

North Park Volkswagen responded

Thank you for the great review! We’re so glad David took such good care of you during your visit. We’ll be sure to pass along your kind words to him. We appreciate you trusting North Park Volkswagen with your vehicle and look forward to serving you again!

September 13, 2026

While I liked the friendly peopleand attentivness, I would like to make a suggestion. To avoidsurprizes at customer pick up, it wouldbe beneficial to perform a quick check focusing on specific work area More

by bcsurfer58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svc dpt. David very kind @ check in and updates.... unknown @ checkout....... Jeremy servce mngr very kind
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September 13, 2026

Excellent service! Jeremy has always been helpful, the jobs never taking to long and costing close to what the original estimate was. Thanks for the great experience. More

by Becca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Sep 15, 2026 -

North Park Volkswagen responded

Thank you for the great feedback! We’re so glad Jeremy has consistently taken good care of you and made your service visits straightforward and dependable. We truly appreciate your continued trust in North Park Volkswagen and will be sure to share your kind words with Jeremy!

September 11, 2026

Andrea was wonderful to work with. I usually work with Jason and he's exceptional as well, but he was out the day I went to get my VW serviced. It was for routine check up and an oil c More

by sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea De La Rosa
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Sep 15, 2026 -

North Park Volkswagen responded

Thank you for the wonderful feedback! We’re so glad Andrea was able to take great care of you while Jason was out. It’s always great to hear that our team has earned your trust and continues to provide an experience you can feel good about. We appreciate you choosing North Park Volkswagen and the kind words about both Andrea and Jason. We’ll be sure to share your feedback with them!

September 11, 2026

Carlos was very kind and helpful with my service, he kept me informed of what was going on all the way. Thank You!!! More

by johnsondiane19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just spoke with girl to schedule appointment
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Sep 15, 2026 -

North Park Volkswagen responded

Thank you for the kind words! We’re so glad Carlos took great care of you and made sure you felt informed throughout your visit. We’ll be sure to pass along your appreciation to him. Thank you for trusting North Park Volkswagen with your vehicle!

September 11, 2026

Really appreciate the time they took to take care of my vehicle, they checked from top to bottom and fixed the details that it had, customer service was excellent and also I was so amazed about the video t More

by Luisma0715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Glen Fowler, Lauren Govea
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Sep 15, 2026 -

North Park Volkswagen responded

Thank you for taking the time to share such thoughtful feedback! We’re glad you had a great experience with our Service Department and enjoyed getting a behind-the-scenes look at your vehicle through our inspection video. We want our customers to feel confident knowing their vehicle is being properly cared for, and it’s wonderful to hear that made an impression. We’ll be sure to share your appreciation with our technicians and service team. Thank you for trusting North Park Volkswagen with your vehicle!

September 11, 2026

Purchased my third vehicle from this location. They are always the best and help get the deal done! More

by Lukeshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian in sales, David Collin in service
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Sep 15, 2026 -

North Park Volkswagen responded

Thank you for coming back to North Park Volkswagen for a third time! We’re grateful for your continued trust and support, and we look forward to helping you with vehicle number four whenever the time comes!

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