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North Park Volkswagen

San Antonio, TX

Overview
Reviews
4.9
1,381 Reviews
Call Dealership (210) 581-1000
View Awards

21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 1,381 reviews

September 25, 2026

Andrea was great and did exactly as she said! Great service and atmosphere! We will be back! More

by jdun49r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea DeLaRosa
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Sep 28, 2026 -

North Park Volkswagen responded

Thank you so much for the kind review! We’re so happy to hear Andrea took great care of you and made your visit a positive one. We truly appreciate your trust in our team and look forward to welcoming you back!

September 24, 2026

Great service! Mr Trinidad is amazing!! Would purchase another car from him again! Attention to everything is amazing! More

by Arturo Rayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinidad Ramírez , Adam Taylor, Glen Fowler
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Sep 28, 2026 -

North Park Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled to hear that Trini made such a lasting impression and took great care of you throughout your experience. We’ll be sure to share your kind words with him, and we’d love to welcome you back when you’re ready for your next vehicle!

September 24, 2026

I like this dealership because they are very friendly and professional. I bought my vehicle here and have been getting service and maintenance since I bought it More

by neftaliflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos at Service Dept
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Sep 28, 2026 -

North Park Volkswagen responded

Thank you for being part of the North Park Volkswagen family! It means so much to us that you’ve trusted our team with both your vehicle purchase and its ongoing care. We appreciate your continued support and look forward to seeing you again!

September 23, 2026

"It was a great experience and met all my expectations. The service was fast, professional, and efficient. The staff was friendly, courteous, and made the entire process smooth and pleasant. I highly recom More

by juan_cqltx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Glen Fowler, Lauren Govea
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Sep 28, 2026 -

North Park Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled to know our team made your visit easy and enjoyable from start to finish. Your recommendation means a lot to us, and we truly appreciate you choosing North Park Volkswagen!

September 23, 2026

My only complaint is the rental car situation. They need to have more for when cars are taken for service longer than 1 day. David Collins was great, helpful, and insightful. He went above and bey More

by Adrienne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Collins
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September 23, 2026

This is my 3rd car with Mario, excellent service and attention! Totally recomend NorthPark VW! More

by cesar.revzam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Dominguez
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Sep 28, 2026 -

North Park Volkswagen responded

Thank you for coming back to North Park Volkswagen for your third vehicle with Mario! We’re so grateful for your continued trust and loyalty. We’ll be sure to share your kind words with Mario, and we truly appreciate your recommendation!

September 21, 2026

David was very helpful in my situation. My wife and i were admittedly upset over the phone and he was able to deescalate and help explain what they could do and was very forthcoming and pat More

by xanderroberson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 28, 2026 -

North Park Volkswagen responded

Thank you for taking the time to share this with us. We’re grateful to hear that David was able to take the time to listen, provide clarity, and help work through the situation with you. We truly appreciate your patience and the opportunity to assist you, and we’ll be sure to share your kind words with David!

September 19, 2026

Great service. Great on communication with Andrea. Tech explained everything perfectly in video. Thank you all More

by Myra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea De La Rosa
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Sep 28, 2026 -

North Park Volkswagen responded

Thank you so much for the kind words! We’re truly happy to hear that Andrea and our service team made your experience a great one. We love hearing that the video from our technician helped make everything easy to understand. We really appreciate you trusting North Park Volkswagen with your vehicle!

September 19, 2026

North Park is my go to dealership for all my service needs. Norman was fantastic. Upfront, clear with descriptions. And on time with updates. More

by Scott Day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman W. Service advisor.
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Sep 28, 2026 -

North Park Volkswagen responded

Thank you for continuing to trust North Park Volkswagen with your service needs! We’re so glad to hear Norman provided such a great experience. We’ll be sure to share your kind words with him and the team!

Oct 02, 2026 -

Scott Day responded

Took My Navigator into North Park Lincoln. They took care of everything I needed. From diagnosing quickly and taking care of the problem to keeping me updated. I always enjoy working with North Park at all of their dealerships. They are the most customer focused dealers in the city. I have owned and had North Park Work on my Fords, Lincolns, Volkswagens and Lexus!

September 17, 2026

David at VW is awesome! Always helpful in getting my cars right and back on the road quickly. More

by Apacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Collins
Print
Sep 28, 2026 -

North Park Volkswagen responded

Thank you for taking the time to leave us a review! We truly appreciate your continued trust in David and our service team. We’ll be sure to pass along your kind words to David!

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