North Park Volkswagen

First and foremost the customer service is excellent ! Everything is explained from start to finish . My experience with this dealership is spot on from the purchase of my pre owned vehicle to the servi Everything is explained from start to finish . My experience with this dealership is spot on from the purchase of my pre owned vehicle to the service department ! Thank you all for taking care of all my needs ! More

My salesperson (Riki Butler)knows exactly what I need whenever I go see her,thanks Riki whenever I go see her,thanks Riki More

I had a fantastic experience at my dealership thanks to RJ Velez. He was incredibly helpful, patient, and kind throughout the entire process. I had visited another dealership before, and the experience was RJ Velez. He was incredibly helpful, patient, and kind throughout the entire process. I had visited another dealership before, and the experience was the complete opposite—rushed, rude, and uninformative. RJ took the time to explain everything clearly, made me feel comfortable, and never pressured me. His professionalism and friendly attitude made a huge difference. I truly appreciated how he treated me with respect and care. If you're looking for someone who listens and helps you every step of the way, ask for RJ! More

Great service, excellent customer service, it's always clean. Everyone treats you excellent. I love my dealership clean. Everyone treats you excellent. I love my dealership More

Very professional, courteous and everything explained perfectly. The employee was very knowledgeable and patient. I will recommend this place. perfectly. The employee was very knowledgeable and patient. I will recommend this place. More

Everyone was soo welcoming got my vehicle checked in and out in a timely manner out in a timely manner More

They exceeded my expected wait time and everything was excellent. Frustrated that VW doesn't cover batteries under warranty, but that's not on the dealer. excellent. Frustrated that VW doesn't cover batteries under warranty, but that's not on the dealer. More

The day I made my purchase I had gone to 2 other VW dealerships and I was a bit frustrated with their customer service or lack there of......I was very close to just giving up and going home for the da dealerships and I was a bit frustrated with their customer service or lack there of......I was very close to just giving up and going home for the day. Something told me to try one last dealership and I am so glad I did. From the moment I got out of my car the service I received was outstanding. Jaime greeted me and asked me what I needed help with. I knew the vehicle I wanted and the color but I was unsure of the trim level. We went to his office and pulled up the options they had available. He was very knowledgeable regarding the features of each trim level which helped me make my decision. I made my purchase that day and I absolutely LOVE my vehicle. 10/10 recommend this dealership, they have a huge selection of vehicles to choose from and their customer service is top tier!!!!! More

I like being my car to North Park VW. The staff is always friendly, and the service is great. I like how they send you videos to explain what your car needs. Ask for Julia she is a great The staff is always friendly, and the service is great. I like how they send you videos to explain what your car needs. Ask for Julia she is a great associate. More

Exceptional experience purchasing a new vehicle at North Park VW. From the moment we arrived and were greeted by Debbie Galm, who was very personable, friendly, had all the technical data ready for us we r Park VW. From the moment we arrived and were greeted by Debbie Galm, who was very personable, friendly, had all the technical data ready for us we requested, answered all of our questions and had both vehicles ready for our test drive. So professional and knowledgeable and no pressure at all to purchase the vehicle. We ended up purchasing the Taos. Debbie spent the time going over all the features to ensure we were confident and comfortable before driving off. She has followed up with us several times since our purchase to see how we are doing. She took the time to provide a video to show us how to turn one of the technical features. Truely amazing!! We highly recommend Debbie Galm for your next VW purchase. More