North Park Volkswagen

Very professional, courteous and everything explained perfectly. The employee was very knowledgeable and patient. I will recommend this place. perfectly. The employee was very knowledgeable and patient. I will recommend this place. More

Everyone was soo welcoming got my vehicle checked in and out in a timely manner out in a timely manner More

They exceeded my expected wait time and everything was excellent. Frustrated that VW doesn't cover batteries under warranty, but that's not on the dealer. excellent. Frustrated that VW doesn't cover batteries under warranty, but that's not on the dealer. More

The day I made my purchase I had gone to 2 other VW dealerships and I was a bit frustrated with their customer service or lack there of......I was very close to just giving up and going home for the da dealerships and I was a bit frustrated with their customer service or lack there of......I was very close to just giving up and going home for the day. Something told me to try one last dealership and I am so glad I did. From the moment I got out of my car the service I received was outstanding. Jaime greeted me and asked me what I needed help with. I knew the vehicle I wanted and the color but I was unsure of the trim level. We went to his office and pulled up the options they had available. He was very knowledgeable regarding the features of each trim level which helped me make my decision. I made my purchase that day and I absolutely LOVE my vehicle. 10/10 recommend this dealership, they have a huge selection of vehicles to choose from and their customer service is top tier!!!!! More

I like being my car to North Park VW. The staff is always friendly, and the service is great. I like how they send you videos to explain what your car needs. Ask for Julia she is a great The staff is always friendly, and the service is great. I like how they send you videos to explain what your car needs. Ask for Julia she is a great associate. More

Exceptional experience purchasing a new vehicle at North Park VW. From the moment we arrived and were greeted by Debbie Galm, who was very personable, friendly, had all the technical data ready for us we r Park VW. From the moment we arrived and were greeted by Debbie Galm, who was very personable, friendly, had all the technical data ready for us we requested, answered all of our questions and had both vehicles ready for our test drive. So professional and knowledgeable and no pressure at all to purchase the vehicle. We ended up purchasing the Taos. Debbie spent the time going over all the features to ensure we were confident and comfortable before driving off. She has followed up with us several times since our purchase to see how we are doing. She took the time to provide a video to show us how to turn one of the technical features. Truely amazing!! We highly recommend Debbie Galm for your next VW purchase. More

Exceptional experience with lorin. Listened to our needs, found just what my son wanted within days, within our price range. Painless purchase experience, answered all of our questions Listened to our needs, found just what my son wanted within days, within our price range. Painless purchase experience, answered all of our questions, very trustworthy and amicable. More

As soon as I drove up to the service department I was approached by a young man who was ready to help me. I was lead to the service coordinator for further assistance. Service was exceptional by all se approached by a young man who was ready to help me. I was lead to the service coordinator for further assistance. Service was exceptional by all service dept. staff. More

Louis in Service department was excellent. He was courteous, helpful, prompt, explained issues well, kept me updated. The warranty was accepted fully and without hassle. The woman at the s He was courteous, helpful, prompt, explained issues well, kept me updated. The warranty was accepted fully and without hassle. The woman at the sales room desk was friendly and helpful as well. The whole process took much less time than I expected or have experienced at my hometown dealership. More

Had a really pleasant experience with North Park VW. We went around 5PM not expecting to accomplish much and were greeted by Mr. Trini Ramirez. Let him know our intentions, he was helpful, attentive, an We went around 5PM not expecting to accomplish much and were greeted by Mr. Trini Ramirez. Let him know our intentions, he was helpful, attentive, and didnt hesitate to help us with our trade-in. He was very friendly and shared some life stories with us, and was just very personable. Mr. Rangel III then helped us get a very good deal without the usual back and forth dealership hassle. We were out of the dealership by 8pm in a brand new car. Honestly the most pleasant experience we've ever had at a dealership and will definitely be back if we need a new VW. Excellent customer service! More