North Park Volkswagen
San Antonio, TX
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Initial oil change on new vehicle. No appointment needed. All staff were courteous and professional from initial greeting and mechanic check-in and to service completion and drive out. No appointment needed. All staff were courteous and professional from initial greeting and mechanic check-in and to service completion and drive out. Video of review of undercarriage of vehicle with audio summary of completed service and courtesy inspection of tires, etc. was made available via link to my phone. I am very pleased with North Park VW here in San Antonio. More
We have purchased numerous vehicles at NPVW. We love our sales person, Scott Day. His knowledge base is excellent. He explains the car’s technology with easy to understand terminology and follow We love our sales person, Scott Day. His knowledge base is excellent. He explains the car’s technology with easy to understand terminology and follows up well. Most of all, we feel very valued at NPVW and like family. They always strive to give us the best deal on a new vehicle and I never feel like I have to haggle. From the moment you walk into NPVW and are professionally greeted with a genuine smile to anything you need from a new car, service, purchases, an oil off, a tire looked at…they are simply top notch. Since we have purchased so many cars, we also stop in often for service. We love the service team at NPVW. Our Rep, Jason Blackman, is always consistently great at getting my car in and out and they are wonderful at following up. More
David, who handled the execution of my services, was exceptional. He went above and beyond to help me get the best deal possible. I will recommend him and North Park Volkswagen to anyone looking for gre exceptional. He went above and beyond to help me get the best deal possible. I will recommend him and North Park Volkswagen to anyone looking for great customer service! More
This dealership has provided trusted maintenance and repair services along with exceptional customer service each and every time since 2013. repair services along with exceptional customer service each and every time since 2013. More
We had a great experience here! Scott Day was the best and took care of us even before we arrived! It was a little lengthy process but they were so busy which says a lot about the p Scott Day was the best and took care of us even before we arrived! It was a little lengthy process but they were so busy which says a lot about the place! My husband and I had a great time with Scott while we waited. The finance manager was just as wonderful! Will definitely be back one day! Can’t thank y’all enough! More
I had such a great experience working with Trini Ramirez. He made the whole process smooth and stress-free, answering all my questions and making sure I felt comfortable every moment when purchasing my VW. H He made the whole process smooth and stress-free, answering all my questions and making sure I felt comfortable every moment when purchasing my VW. Highly recommend him if you're looking for a straight-forward and positive car buying experience. Also would like to thank Mark Garcia in the finance dept. for looking out for my best interest when finalizing a loan and making sure I understood what I was signing. Overall, best dealership experience yet. More

