North Park Volkswagen
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 1,382 reviews
I had a great experience with North Park VW. Mario was very responsive and helpful. I had a busy week and he brought the car to my office for a test drive. He connected me with the finance depar Mario was very responsive and helpful. I had a busy week and he brought the car to my office for a test drive. He connected me with the finance department and they were able to get me a lower rate than my bank's preapproval. Joseph in finance was very patient and explained and answered any questions I had about financing and warranty. They made the car buying process very easy and transparent. I don't feel like I had to fight or haggle to get a good deal. More
We have had incredible service from this location from start to finish. From the time we started shopping, Mark Fultz was extremely knowledgeable, professional and helpful. He took the time to listen to start to finish. From the time we started shopping, Mark Fultz was extremely knowledgeable, professional and helpful. He took the time to listen to what we were looking for and helped us find the perfect vehicle for our needs. We had shopped at other dealerships before, and his knowledge and service were on another level which is why we chose to buy from him. He has continued to support us AFTER the purchase as well which is has been so helpful. We had an issue pop up, and he immediately responded, provided guidance, and even set up the service appointment for us as well. My experience with the service department was great as well. Very friendly and accommodating. More
David was really helpful. I noticed my car’s driving a lot smoother since the tune up. I appreciate his suggestions and expertise. I noticed my car’s driving a lot smoother since the tune up. I appreciate his suggestions and expertise. More
The service department is exceptional. My wife and I drove about 200 miles from San Angelo to North Park VW for this reason. David Collins provided excellent service keeping us informed on My wife and I drove about 200 miles from San Angelo to North Park VW for this reason. David Collins provided excellent service keeping us informed on the progress of our Passat. Excellent work by all, thank you!! More
Exceptional customer service, Mario went above and beyond to get us a great deal and continue to help us even after the sale! Daniel was also a great help in assisting us to reach the finance goal! to get us a great deal and continue to help us even after the sale! Daniel was also a great help in assisting us to reach the finance goal! More
The whole experience was nice from the beginning to the end. The only thing I would improve upon was the make ready. I don’t know if it was short notice but I would have come back later to pick up the car. end. The only thing I would improve upon was the make ready. I don’t know if it was short notice but I would have come back later to pick up the car. More
I have bought three cars from them since 2012. The dealers were always exceptional. The service department attendant, Andrea was courteous and knowledgeable. I’ll recommend North Park Volkswagen t The dealers were always exceptional. The service department attendant, Andrea was courteous and knowledgeable. I’ll recommend North Park Volkswagen to anyone . More

