North Park Volkswagen
San Antonio, TX
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They got me in for my service without an appointment and my car was ready fast. They have great customer service. They also send you a video of what they did and checked on your car. Will definitely be comi my car was ready fast. They have great customer service. They also send you a video of what they did and checked on your car. Will definitely be coming back. More
This is the first car buying experience that I have actually somewhat enjoyed (??). I worked with Juan, who was wonderful. I didn't feel like I was speaking to a car salesman- he was more like someone actually somewhat enjoyed (??). I worked with Juan, who was wonderful. I didn't feel like I was speaking to a car salesman- he was more like someone trying to help me find the right car. Not only that, but he really did help me get a great deal on my trade so that I could obtain the car that I wanted (that I thought would be out of my budget). I highly recommend working with Juan if you're not a fan of the car buying experience - he was professional, friendly, easy-going, and I never felt pressured to make any sort of decision. More
Carlos provided excellent service when I needed a new battery. He was professional, efficient, and kept me updated throughout the process. I highly recommend him for any Volkswagen maintenance! battery. He was professional, efficient, and kept me updated throughout the process. I highly recommend him for any Volkswagen maintenance! More
The team working on my vehicle did an excellent job with the repair process. I could tell they paid attention to detail and wanted to get the repair right so that the vehicle being returned to me drove like the repair process. I could tell they paid attention to detail and wanted to get the repair right so that the vehicle being returned to me drove like it did before. Carlos did a great job communicating with me and I appreciate the work Alonzo and other reps did on the car. I am happy with my overall experience. More
My service advisor David is amazing and you should be very happy to have him. He always goes above and beyond for me and provides amazing customer service. very happy to have him. He always goes above and beyond for me and provides amazing customer service. More
This place is AWESOME! David in the Service area insures you are kept informed of your vehicles service time, making you feel like a VIP !!! Overall fast and prompt with David in the Service area insures you are kept informed of your vehicles service time, making you feel like a VIP !!! Overall fast and prompt with what they tell ya from the start ! More
NorthPark Volkswagen has been outstanding! David, my service advisor, listened to my issues, documented them and kept me updated on the progress of my repair. Thank you for making the repairs David, my service advisor, listened to my issues, documented them and kept me updated on the progress of my repair. Thank you for making the repairs so easy!! More
Our saleswoman, Kat, was fantastic. We came in not knowing much about Volkswagen, and she took the time to walk us through three different vehicles in detail—patiently answering all of We came in not knowing much about Volkswagen, and she took the time to walk us through three different vehicles in detail—patiently answering all of our questions (more than once!). Despite the cold, pouring rain, she stayed with us as we test drove each car, making sure we felt confident in our decision. We ultimately chose the Atlas Cross Sport and couldn’t be happier with it. More


