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North Park Volkswagen

San Antonio, TX

4.9
1,222 Reviews

21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 1,222 reviews

June 26, 2026

The service people were honest, helpful, and patient with us. We looked at cars at 7 different dealerships, but returned to this one to purchase one because of their calling us with cars that came in over th More

by himadelaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie and Adrian
Jun 26, 2026 -

North Park Volkswagen responded

Thank you so much for sharing your experience! We're honored that after visiting several dealerships, you chose to come back to North Park Volkswagen. We truly appreciate your trust in us. Thank you for choosing North Park Volkswagen, and congratulations on your new vehicle! Enjoy every mile.

June 25, 2026

I brought my vehicle for regular maintenance, and they inspected and pinpointed some items my vehicle needed repairs besides the scheduled maintenance. More

by neftaliflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. (David and Carlos)
Jun 26, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience! We're glad our service team was able to thoroughly inspect your vehicle and identify additional repairs that needed attention during your scheduled maintenance. Our goal is to help keep your Volkswagen running at its best while providing honest, transparent service every step of the way. We truly appreciate your trust in North Park Volkswagen and look forward to taking care of your vehicle for many miles to come!

June 21, 2026

The service was great and took care of my daughter's issue without incident. Will be returning for sure! More

by HappyVWOwner
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 23, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We're glad our team was able to take care of your daughter's vehicle and provide a great service experience. We truly appreciate your trust and look forward to welcoming you back in the future!

June 20, 2026

Exceptional service. Service advisor Julia Cardenas was very courteous and honest and my vehicle was ready when she said it would be More

by ddixontx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Cardenas
Jun 23, 2026 -

North Park Volkswagen responded

Thank you for the wonderful review! We're delighted to hear Julia provided courteous and honest service and that your vehicle was ready as promised. We'll be sure to share your kind words with her. We appreciate your support and look forward to serving you again!

June 20, 2026

Carlos did amazing job. Would only request him in the future. Our car us running great More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 23, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We're thrilled to hear Carlos provided such excellent service and got your vehicle running great again. We'll be sure to share your feedback with him. We truly appreciate your trust and look forward to assisting you again in the future!

June 20, 2026

Dealership is awesome! Took our vehicle for service, everyone is super attentive, professional and courteous. Parts had to be ordered so repairs took awhile but we were kep More

by acharley42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Glen Fowler, Lauren Govea
Jun 23, 2026 -

North Park Volkswagen responded

Thank you for the great review! We're glad our team kept you informed throughout the repair process and was able to get your vehicle fixed right the first time. We truly appreciate your trust and look forward to serving you again in the future!

June 17, 2026

I had a great experience with North Park Volkswagen. I brought my vehicle in because of a tire leak, and the service team quickly identified the source of the problem and repaired it efficiently. Wha More

by toni_ninova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
Jun 23, 2026 -

North Park Volkswagen responded

Thank you for taking the time to share this wonderful review! We're delighted to hear our service team quickly identified and repaired the issue with your tire. Providing transparent communication and thorough inspections is important to us, so we're glad the video inspection gave you confidence in the work being performed. We truly appreciate your kind words. Thank you for your recommendation and for choosing North Park Volkswagen!

June 16, 2026

This dealership gives 5 star service every time! They never miss! Amazing management and staff that are always thorough. 10 out of 10! More

by Alison Mehra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fultz, David and Albert in Service Dept. , Adam Taylor, Glen Fowler, Lauren Govea
Jun 23, 2026 -

North Park Volkswagen responded

Thank you for the amazing review! We're honored to earn your 5-star trust time and time again. It's wonderful to hear our management and staff continue to provide the thorough service you expect. We truly appreciate your support and look forward to delivering another 10 out of 10 experience on your next visit!

June 16, 2026

Everyone was helpful and clear on next steps. Timely service! Definitely coming back again here More

by jonathanaguaristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 23, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We're glad our team was helpful, communicated clearly, and provided timely service. We truly appreciate your support and we look forward to seeing you again!

June 16, 2026

Jeremie and his team were very attentive and prompt with their time and mine. Jeremie’s communication was great and with my appointment my car was done being serviced in an hour. More

by clara_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie, Glen Fowler
Jun 23, 2026 -

North Park Volkswagen responded

Thank you for the great review! We're thrilled to hear Jeremie and his team provided you with excellent service and kept you informed throughout your visit. We're glad your vehicle was serviced quickly and efficiently. We truly appreciate your support and look forward to serving you again in the future!