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North Park Volkswagen
San Antonio, TX
1,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 18, 2026
Excellent service from the minute I arrived. David made sure I had all the information I needed and then situated me in the waiting room with access to coffee, a comfortable seat and tv. David made sure I had all the information I needed and then situated me in the waiting room with access to coffee, a comfortable seat and tv. More
by leatherneckcoach
Employees Worked With
David Collin’s
May 15, 2026
This is the best dealership that I’ve ever been to. The professionalism is incredible. The layout of the facility is amazing. I can’t say enough about this dealership. I’d recommend & refer anyone The professionalism is incredible. The layout of the facility is amazing. I can’t say enough about this dealership. I’d recommend & refer anyone to them. More
by ltaylor2020
Employees Worked With
Carlos Gonzalez
May 12, 2026
I have never gotten work done on my vehicle, and not been pressured into doing more than I came in to do…until I serviced my vehicle at North Park Volkswagen. Carlos made it a quick and painless experience. pressured into doing more than I came in to do…until I serviced my vehicle at North Park Volkswagen. Carlos made it a quick and painless experience. He let me know the status of my filters and tires without making me feel like I needed to replace them right then and there, and because of that, I will only go back to North Park Volkswagen. More
by ngarza
Employees Worked With
Carlos
May 11, 2026
The vehicle buying experience was painless. Debbie Ellen did an amazing job from initial contact to driving off the lot. I would recommend North Park. Debbie Ellen did an amazing job from initial contact to driving off the lot. I would recommend North Park. More
by michael.foster
Employees Worked With
Debbie Ellen
May 10, 2026
Buyer Beware, this was one of the worst car buying experiences ever! Do not buy from Adrien, he only pays attention to you before you send money, after that He disappears! My experience was not only experiences ever! Do not buy from Adrien, he only pays attention to you before you send money, after that He disappears! My experience was not only totally unprofessional, but between the time I was sent videos and pictures, they damaged the car and never even thought they should tell me, I only found out about the damage and that it was in an accident when the car showed up at my house. I asked very specific questions, and they flat out lied! They waited until after I gave them a deposit to "confirm" it was missing a second key, they werent going to fix the headliner like they promised and that rubber floor mats could not be had. The front bumper was spider cracked and the fender was pushed in from having been hit hard, breaking the turn signal and mounting bracket. The push start button didn't work correctly, taking 4 presses to start or turn off the car. The rear defroster was in inoperable, the engine squeeled when at an idle. The roof was cracked in 5 places! Oh and did I mention that didn't even bother to clean the car or take off the price stickers on the windshield before sending it to me. I highly doubt it ever went through service like they claim, most of the issues would have been seen unless they are just as shady as the sales team. The used car manager blamed everything on the salesman, even though he had to be consulted at several points during my purchase process! Do not buy the Beetle GSR, it's an absolute mess of a car and thats putting it mildly! More
by Jaydubb77
Employees Worked With
Adrien, Michael
May 10, 2026
Great service, good communication. Friendly staff. Much better than the other VW dealership off of 410. Go here instead! They know what they’re doing. Friendly staff. Much better than the other VW dealership off of 410. Go here instead! They know what they’re doing. More
by claud.mac@gmail.com
Employees Worked With
Jerry Macias
May 05, 2026
Went in for tire service. My service Rep, Jason, as always, took super good care of me. I was on limited time due to a meeting and the service team jumped right on it. I alway My service Rep, Jason, as always, took super good care of me. I was on limited time due to a meeting and the service team jumped right on it. I always appreciate the attentiveness, kindness that each member of the VW NorthPark team show me and my family. Thank you! More
by artbypatti
Employees Worked With
Jason Backman
